Troubleshooting; Customer Service - Bosch HB 37B Series User Manual And Installation Instructiions

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17  Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
17.1 Malfunctions
Fault
The appliance is not
working.
The appliance does
not switch off fully at
the end of a cooking
time.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
A message with  ap-
pears in the display,
e.g.
-
.
17.2 Replacing the oven light bulb
If the light in the cooking compartment fails, change
the oven light bulb.
Note: Heat-resistant, 25-watt, 230 V halogen bulbs are
available from the after-sales service or specialist retail-
ers. Only use these bulbs. Hold the new halogen bulbs
only with a clean, dry towel. This increases the service
life of the bulb.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
At the end of a cooking time, the appliance stops heating up. The oven light and cooling fan
do not switch off. For types of heating with recirculation, the fan continues to run in the back
wall of the cooking compartment.
Turn the function selector to the off position.
a The appliance is switched off.
a The oven light and the fan in the back wall are switched off.
a The cooling fan switches off automatically as soon as the appliance has cooled down.
There has been a power cut.
Reset the time.
→ "Setting the time on the clock", Page 11
The basic setting has been changed.
Change the basic setting for the time display.
→ "Basic settings", Page 14
Childproof lock is activated.
Use the
 button to deactivate the childproof lock.
→ "Childproof lock", Page 13
Electronics fault
Press the
 button.
1.
If required, reset the time.
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. Quote the exact error
2.
message and the E no. of your appliance.
→ "Customer Service", Page 22
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
WARNING ‒ Risk of burns!
The appliance and its parts that can be touched be-
come hot during use.
Caution should be exercised here in order to avoid
touching heating elements.
Young children under 8 years of age must be kept
away from the appliance.
Troubleshooting en
21

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