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Unzip the downloaded file to a directory of your choice. Install the NUX Device Firmware Updater. 1. Connect the NUX Trident to your computer and put it into DFU mode. Connect the Trident to your Mac or PC using the included USB-C cable.
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Press and hold both the UP footswitch and the REVERB footswitch while turning on power, release both footswitches when you see all the indicators on the NUX Trident turns on. The prompt message "(No device found)" will change to "NUX - Trident - Device connected. ", meanwhile the display on Trident shows 2.
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It takes rouhly 30 minutes to finish, during the process the display on Trident shows Sit back, relax and have a cup of coffe. Once the firmware is successfully upgraded, the following alter window should pop out notifying you that the upgrade is done. Meanwhile, the display on Trident shows 3.
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3. In case of the included USB-C failed, please try with another USB-C data/sync cable. It's also important to disconnect all other USB MIDI devices and USB audio devices from you computer before connecting the NUX Trident to your computer.