Troubleshooting - ION PARTY BOOM PLUS User Manual

TROUBLESHOOTING

If the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
I hear a hum when cables are connected:
• Disconnect cables from the input jacks to see if it's a faulty cable.
• Make sure the signal cables are not placed near power cables.
• Connect all audio equipment power cables to outlets which share a common ground.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If you can't hear the microphone over the music volume: Turn down the music volume from
your source or increase the microphone volume using the Mic + button.
If there is too much bass: Try adjusting the tone or EQ control on the Party Boom™ Plus or
your sound source to lower the bass level. This will allow you to play the music louder before
clipping (distortion) occurs. You can also check to see if the BOOM function is enabled, and
disable it by pressing the BOOM button™ to disable it.
If you cannot connect your audio device to Party Boom™ Plus via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Party Boom™ Plus as close
together as possible while trying to connect. Make sure both the audio device and Party
Boom™ Plus are unobstructed by walls, furniture, etc.
• Press the Bluetooth button to disconnect Party Boom™ Plus from any other audio device
and restart the search process. If this does not work right away, power o
Plus and then power it back on. See
information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth o
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
ION Audio Party Boom™ Plus User Guide
Operation > Pairing a Bluetooth® Device
Party Boom™
for more
and back
18