Troubleshooting - Beko B3W51041IW User Manual

If the product has an emergency water
draining hose, in order to drain the wa-
ter:
• Pull the emergency draining hose out of
its seat.
• Place the end of the hose in a large con-
tainer. Drain the water into the container
by pulling out the plug at the end of the
hose. When the container is filled, close
the end of the hose with the plug. Drain
all water by repeating the procedure spe-
cified above after draining the container.

8 Troubleshooting

Please read the "Safety Instruc-
tions" section first!
Programmes do not start after the load-
ing door is closed.
• Start / Pause / Cancel button is not
pressed. >>> Press Start / Pause / Cancel
button.
• It may be difficult to close the loading
door in case of excessive loading. >>>
Reduce the amount of laundry and make
sure that the loading door is closed prop-
erly.
Programme cannot be started or selec-
ted.
• The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
pending on the product model, select an-
other program by turning the Program Se-
lection button or pressing and holding
the On/Off button for 3 seconds to can-
cel the program. Previous programme
will be cancelled. See Cancelling the Pro-
gramme [} 32]
• When the water drain is finished, close
the end with the plug again and fix the
hose in its place.
• Unscrew the pump filter.
1. Clean any residues inside the filter as
well as fibres, if any, around the pump
impeller region.
2. Replace the filter.
3. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
close.
Water inside the product.
• Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
• Water inlet filter is clogged. >>> Clean the
filter.
• Loading door is not closed. >>> Close the
door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
EN / 38