Beko B3W51041IW User Manual page 45

Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in com-
mercial or non-residential domestic household premises, unless we have previously
agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified electrical domestic appliance installer is recom-
mended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect in-
stallation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland
for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a
"second").
9. Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our
Customer Service Team on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or represent-
atives are subjected to physical or verbal abuse in the course of carrying out their du-
ties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a replace-
ment is offered, this would normally be an identical model but when this is not possible, a
model of similar specification will be provided. Subject to agreement, the Manufacturer will
cover the costs and arrange for the delivery of the new product and for the return of the old
product. Any costs related to disconnecting the faulty product and installing the replace-
ment product will not be borne by the Manufacturer unless previously agreed to in writing.
The original guarantee will continue to apply to the replacement product; the new product
will not come with a new guarantee.
When will the repair take place?
Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments out-
side these hours may be possible at the sole discretion of the Manufacturer but cannot be
guaranteed. Whilst our Service Representatives will endeavour to minimize inconvenience
and to meet requests for specific timed appointments, this cannot be guaranteed. We will
not be liable for delays or if it is unable to carry out a repair because a convenient appoint-
ment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Service Representative that your product
is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right
to charge for the reasonable cost of any service call if:
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