Daikin ETVZ12S23EA6V User Reference Manual
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Daikin ETVZ12S23EA6V User Reference Manual

Daikin ETVZ12S23EA6V User Reference Manual

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User reference guide
Daikin Altherma 3 H MT F

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Summary of Contents for Daikin ETVZ12S23EA6V

  • Page 1 User reference guide Daikin Altherma 3 H MT F ETVZ12S18EA6V ETVZ12S23EA6V ETVZ12S18EA9W ETVZ12S23EA9W...

  • Page 2: Table Of Contents

    Symptom: You are feeling too cold (hot) in your living room..................57 Symptom: The water at the tap is too cold........................57 Symptom: Heat pump failure ............................58 User reference guide ETVZ12S18+23EA6V+9W Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 3 Overview: Relocation ..............................60 10 Disposal 11 Glossary 12 Installer settings: Tables to be filled in by installer 12.1 Configuration wizard............................... 63 12.2 Settings menu ................................. 64 ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 4: About This Document

    Format: Paper (in the box of the indoor unit) + Digital files on http:// www.daikineurope.com/support-and-manuals/product-information/ Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F...

  • Page 5: Meaning Of Warnings And Symbols

    The original documentation is written in English. All other languages are translations. Daikin Residential Controller app If set up by your installer, you can use the Daikin Residential Controller app to control and monitor the status of your system. For more information, see: http://www.onlinecontroller.daikineurope.com/...
  • Page 6 Example: " 1–3 Figure title" means "Figure 3 in chapter 1". Indicates a table title or a reference to it. Example: " 1–3 Table title" means "Table 3 in chapter 1". ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 7: User Safety Instructions

    Do NOT place any objects containing water on the unit. CAUTION ▪ Do NOT place any objects or equipment on top of the unit. ▪ Do NOT sit, climb or stand on the unit. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 8: Instructions For Safe Operation

    Do NOT use cleaning materials or means to accelerate the defrosting process other than those recommended by the manufacturer. ▪ Be aware that the refrigerant inside the system is odourless. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 9 Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 10: About The System

    User interface of the indoor unit e Dedicated Human Comfort Interface (BRC1HHDA used as room thermostat) f Underfloor heating g Radiators, heat pump convectors, or fan coil units ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 11: Quick Guide

    Operation > Space heating/cooling), room frost protection operation –if enabled– can still activate. However, for leaving water temperature control and external room thermostat control, the protection is NOT guaranteed. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 12 You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature. 1 Go to [2]: Main zone or [3]: Additional zone. Main zone Additional zone ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 13 X2. X1, X2 Outdoor ambient temperature Y1~Y4 Desired leaving water temperature a WD curve before changes b WD curve after changes c Slope d Offset ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 14 For more information, see also: ▪ "5.4 Turning operation ON or OFF" [  24] ▪ "5.6 Space heating/cooling control" [  26] ▪ "5.8 Preset values and schedules" [  34] ▪ "5.9 Weather-dependent curve" [  43] ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 15: Domestic Hot Water

    [5.3] and Reheat setpoint [5.4]. More information For more information, see also: ▪ "5.4 Turning operation ON or OFF" [  24] ▪ "5.7 Domestic hot water control" [  30] ▪ "5.8 Preset values and schedules" [  34] ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 16: Operation

    Dials and buttons You use the dials and buttons: ▪ To navigate through the screens, menus and settings of the LCD screen ▪ To set values ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 17 : Turn the right dial. Navigate through the possible values and settings. ▪ : Press the right dial. Confirm your choice and go to the next menu item. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 18: Menu Structure: Overview User Settings

    (**) Only accessible by installer (***) Only applicable when WLAN is installed INFORMATION Depending on the selected installer settings and unit type, settings will be visible/ invisible. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 19: Possible Screens: Overview

    26 Feb 2019 22:19 Possible actions on this screen Go through the list of the main menu. Go to the main menu screen. Enable/disable breadcrumbs. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 20 Quiet mode active Outdoor unit Indoor unit / domestic hot water tank Floor-standing indoor unit with integrated tank Wall-mounted indoor unit Wall-mounted indoor unit with separated tank Water pressure ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 21 "8.1 To display the help text in case of a malfunction" [  56] for more information. If the corresponding operation (for example: space heating) is not active, the circle is greyed out. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 22: Main Menu Screen

    User settings mode and quiet mode. Displays data and information about the Information indoor unit. Installer settings Restriction: Only for the installer. Gives access to advanced settings. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 23: Setpoint Screen

    Adjust and automatically apply the desired temperature. Item Description Minimum temperature limit Fixed by the unit Restricted by the installer Maximum temperature limit Fixed by the unit Restricted by the installer ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 24: Detailed Screen With Values

    Space heating/cooling operation a Space heating/cooling operation ON b Space heating/cooling operation OFF ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 25: To Turn On Or Off

    Tank), disinfection mode will remain active. However, if you turn it OFF while disinfection is running, an AH error occurs. 1 Go to [C.3]: Operation > Tank. Operation Space heating/cooling Tank 2 Set operation to On or Off. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 26: Reading Out Information

    5.6.2 Setting the space operation mode About space operation modes This unit is a heating only model. The system can heat up a space, but NOT cool down a space. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 27 2 Select a month. 3 For each month, select an option: ▪ Reversible: Not restricted ▪ Heating only: Restricted ▪ Cooling only: Restricted 4 Confirm the changes. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 28: Determining Which Temperature Control You Are Using

    During room temperature control, you can use the room temperature setpoint screen to read out and adjust the desired room temperature. 1 Go to [1]: Room. Room ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 29: To Change The Desired Leaving Water Temperature

    You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature. 1 Go to [2]: Main zone or [3]: Additional zone. Main zone Additional zone ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 30: Domestic Hot Water Control

    5.7.1 About domestic hot water control Depending on the DHW tank mode (installer setting), you use a different domestic hot water control: ▪ Reheat only ▪ Schedule + reheat ▪ Schedule only ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 31: Reheat Mode

    In reheat mode the DHW tank continuously heats up to the temperature shown on the home screen (example: 50°C) when the temperature drops below a certain value. 60°C 50°C 40°C 15°C 00:00 07:00 14:00 21:00 DHW tank temperature t Time ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 32: Scheduled Mode

    Example: 60°C 50°C 45°C 35°C 15°C 00:00 07:00 14:00 21:00 Domestic hot water tank temperature t Time ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 33: To Change The Domestic Hot Water Temperature

    You cannot wait for the next scheduled action to heat up the domestic hot water tank. Then you can activate powerful operation. The domestic hot water tank will start heating up the water to the Comfort temperature. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 34: Preset Values And Schedules

    Quiet/More quiet/Most quiet. 5.8.2 Using and programming schedules About schedules Depending on your system layout and installer configuration, schedules for multiple controls may be available. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 35 This entry shows you where to activate it. ▪ Possible actions: Actions you can use when programming a schedule. For most schedules, you can program up to 6 actions per day. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 36 "To set the space operation mode" [  27]. cooling > Operation mode schedule Schedule (per month) for when to operate the unit in heating mode and when in cooling mode. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 37: Schedule Screen: Example

    5.8.3 Schedule screen: Example This example shows how to set a room temperature schedule in heating mode for the main zone. INFORMATION The procedures to program other schedules are similar. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 38 3 Select OK to confirm. To clear the content of a day schedule 1 Select the day of which you want to clear the content. For example Friday User defined 1 ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 39 Monday. To copy the schedule to the other weekdays 1 Select Monday. User defined 1 ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 40 3 Use the left dial to select an entry and edit the entry with the right dial. 8:00 21°C 23:00 18°C --:-- 4 Confirm the changes. 5 Select Saturday. 6 Select Copy. 7 Select Sunday. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 41: Setting The Energy Prices

    ▪ 3 electricity price levels ▪ a weekly schedule timer for electricity prices. Example: How to set the energy prices on the user interface? ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 42 NOTICE Make sure to modify the setting of the energy prices at the end of the incentive period. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 43: Weather-Dependent Curve

    Because it reacts more quickly, it prevents high rises and drops of the indoor temperature and water temperature at tap points. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 44: 2-Points Curve

    See "5.9.4 Using weather-dependent curves" [  46]. 5.9.2 2-points curve Define the weather-dependent curve with these two setpoints: ▪ Setpoint (X1, Y2) ▪ Setpoint (X2, Y1) Example ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 45: Slope-Offset Curve

    Examples Weather-dependent curve when slope is selected: Weather-dependent curve when offset is selected: ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 46: Using Weather-Dependent Curves

    5.9.4 Using weather-dependent curves Configure weather-dependent curves as following: To define the setpoint mode To use the weather-dependent curve, you need to define the correct setpoint mode: ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 47 You cannot configure the curve with temperatures that are higher or lower than the set maximum and minimum setpoints for that zone or for the tank. When the maximum or minimum setpoint is reached, the curve flattens out. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 48: Other Functionalities

    ↓ ↑ ↓ ↓ ↓ ↓ ↓ "5.9.2 2-points curve" [  44]. 5.10 Other functionalities 5.10.1 To configure time and date 1 Go to [7.2] User settings > Time/date. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 49: Using Quiet Mode

    Setting the starting date and ending date of your holiday. Activating the holiday mode. To check if holiday mode is activated and/or running is displayed on the home screen, holiday mode is active. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 50: Using Wlan

    Restriction: WLAN settings are only visible when a WLAN module is installed. About the WLAN module The wireless LAN module connects the heat pump system to the internet. As user you can then control the heat pump system via the Daikin Residential Controller app. This needs the following components:...
  • Page 51 See: http://www.onlinecontroller.daikineurope.com/ Configuration To configure the Daikin Residential Controller app, follow the in-app instructions. While doing this, the following actions and information are needed on the user interface of the indoor unit: [D] Wireless gateway...
  • Page 52 The Daikin Residential Controller app needs to be installed on the user's smartphone. See: http://www.onlinecontroller.daikineurope.com/ Configuration To configure the Daikin Residential Controller app, follow the in-app instructions. While doing this, the following actions and information are needed on the user interface: [D] Wireless gateway...
  • Page 53 [D.6] Cloud connection: Read out the status of the connection to the cloud: 1 Go to [D.6]: Wireless gateway > Cloud connection. 2 Read out the connection status: ▪ Not connected ▪ Connected ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 54: Energy Saving Tips

    Program to turn ON the domestic hot water pump ONLY during periods of the day when instant hot water is necessary. Example: In the morning and evening. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 55: Maintenance And Service

    Turn off any combustible heating devices, ventilate the room, and contact the dealer where you purchased the unit. Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 56: Troubleshooting

    Conditions: The user permission level is set to advanced end user. 1 Go to [8.2]: Information > Malfunction history. You see a list of the most recent malfunctions. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 57: Symptom: You Are Feeling Too Cold (Hot) In Your Living Room

    DHW tank to a preset value (Eco setpoint = lower tank temperature) during the day. "5.8.2  Using programming schedules"  [   34] and "5.8.3  Schedule screen: Example" [  37]. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 58: Symptom: Heat Pump Failure

    To be performed by the installer: Perform hydraulic balancing to assure that the flow is correctly distributed between the emitters. hydraulic balancing sufficient, change pump limitation settings ([9-0D] and [9-0E] if applicable). ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 59 If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 60: Relocation

    If you want to relocate parts of your system, contact your installer. You can find the contact/helpdesk number via the user interface. 1 Go to [8.3]: Information > Dealer information. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 61: Disposal

    Do NOT try to dismantle the system yourself: dismantling of the system, treatment of the refrigerant, oil and other parts MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery. ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 62: Glossary

    Optional equipment Equipment made or approved by Daikin that can be combined with the product according to the instructions in the accompanying documentation. Field supply Equipment NOT made by Daikin that can be combined with the product according to the instructions in the accompanying documentation.

  • Page 63: Installer Settings: Tables To Be Filled In By Installer

    WD curve type [2.E] Additional zone (only if [4.4]=1, dual zone) Emitter type [3.7] Control (read only) [3.9] Setpoint mode [3.4] Schedule [3.1] WD curve type [3.C] (read only) Tank ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...

  • Page 64: Settings Menu

    WD curve type [5.E] (read only) 12.2 Settings menu Setting Fill in… Main zone Thermostat type [2.A] Additional zone (if applicable) Thermostat type [3.A] Information Dealer information [8.3] ETVZ12S18+23EA6V+9W User reference guide Daikin Altherma 3 H MT F 4P634889-1 – 2021.03...
  • Page 68 4P634889-1 2021.03 Verantwortung für Energie und Umwelt...

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