Johnson Controls tyco Power Neo HS2016 Reference Manual
Johnson Controls tyco Power Neo HS2016 Reference Manual

Johnson Controls tyco Power Neo HS2016 Reference Manual

Alarm controller
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PowerSeries Neo HS2016/HS2016-4/
HS2032/HS2064/HS2064 E/HS2128/
HS2128 E Alarm Controller Reference
Manual
*29009812R006*
29009812R006

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Summary of Contents for Johnson Controls tyco Power Neo HS2016

  • Page 1 PowerSeries Neo HS2016/HS2016-4/ HS2032/HS2064/HS2064 E/HS2128/ HS2128 E Alarm Controller Reference Manual *29009812R006* 29009812R006...
  • Page 2 2 PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 3: Table Of Contents

    Contents Safety Instructions for Service Personnel....................13 Introduction..............................15 About the System..........................15 Features..............................15 Zones, Wireless Keypads, Wireless Keys, Panic Pendants and Proximity Tags........15 Access codes............................... 16 Programmable Outputs (PGMs).......................16 System Supervision Features........................16 Additional Features............................ 16 Available Models..........................16 Model Differences............................
  • Page 4 Enrollment............................42 Enrolling Modules............................42 Module Supervision........................... 43 Enroll Wireless Devices..........................43 Working with Partitions........................44 Setting Up a Partition..........................44 Bell/Siren Operation..........................44 Interconnected Smoke Detector Operation................... 44 Trouble Indicators..........................45 Keypad Partition Setup........................45 Loaned Partition Setup..........................45 Global Zones............................... 45 Fire and CO Zone Types..........................46 Bell/PGM Support............................
  • Page 5 Door Chime............................55 Temperature Display...........................55 Low Temperature Warning.........................55 Keypad Function Keys............................56 Function Key Definitions........................56 [00] Null Function Key..........................56 [02] Instant Stay Arm..........................56 [03] Stay Arm.............................. 56 [04] Away Arm............................57 [05] No-Entry Arm [*][9]..........................57 [06] Chime On/Off............................57 [07] System Test............................57 [09] Night Arm............................
  • Page 6 Access code types............................66 To add an access code using an LCD keypad:..................68 On an LED/ICON keypad:.......................... 68 Access Code Attributes..........................68 Add User Labels............................69 Assigning Proximity Tags.......................... 70 Assigning Users to Partitions........................70 User Authentication Options........................71 [*][6] User Functions...........................71 Event Buffer..............................
  • Page 7 Viewing Programming........................83 Keypad Types..............................83 Programming Hex and Decimal Data....................85 Programming Descriptions...........................86 Adding Labels............................86 [000] Label Programming......................... 86 [000] Language Selection..........................86 [001]-[128] Zone Labels..........................86 [051] Zone Tamper Label.......................... 87 [052] Zone Fault Label..........................87 [064] CO Alarm Message...........................88 [065] Fire Alarm Message..........................88 [066] Fail To Arm Event Message......................
  • Page 8 [009] PGM Types..........................101 [001]-[164] Select PGM..........................101 100 - Null PGM............................101 101 - Burglary and Fire Bell Follower.....................101 102 - Delayed Fire and Burglary......................102 103 - Sensor Reset [*][7][2]........................102 104 - 2-Wire Smoke..........................102 109 - Courtesy Pulse..........................102 111 - Keypad Buzzer Follow........................
  • Page 9 Keypad Lockout Duration........................119 Remote Lockout DLS..........................119 Remote Lockout Duration........................119 System Options..........................119 [013] System Option 1..........................119 [014] System Option 2..........................121 [015] System Option 3..........................122 [016] System Option 4..........................123 [017] System Option 5..........................124 [018] System Option 6..........................125 [019] System Option 7..........................
  • Page 10 [402] PSTN DLS Phone Number Programming..................156 [403] DLS Access Code..........................156 [404] DLS/SA Panel ID..........................156 [405] PSTN Double Call Timer.........................156 [406] PSTN Number of Rings to Answer On..................156 [407] SA Access Code..........................157 [410] Automatic DLS/SA Options......................157 Virtual Inputs............................158 [560][001]-[032]............................
  • Page 11 Zone Attribute Defaults...........................174 System Times............................. 176 Access Codes............................178 PGM Programming..........................178 System Lockout..........................190 System Options..........................190 Auto-Arm / Disarm..........................194 Partition and Zone Assignment....................... 198 Communications..........................200 Call Directions............................ 208 DLS Programming..........................211 Virtual Inputs............................212 Schedule Programming........................213 Audio Module Programming......................217 Wireless Programming........................
  • Page 12 Zone Wiring............................264 Bell Wiring............................264 PGM Wiring............................265 Telephone line wiring........................265 Neo Reference Manual Feature Changes....................266 Regulatory Approvals..........................269 Regulatory Approvals........................269 Regulatory Approvals..........................269 ISED STATEMENT..........................270 UL/ULC Installations..........................271 UL/ULC Residential Fire and Burglary Installations:................271 ULC Commercial Burglary........................273 UL Central Station and Police Connect with Standard or Encrypted Line Security Service....
  • Page 13: Safety Instructions For Service Personnel

    Safety Instructions for Service Personnel When using equipment connected to the telephone network, always follow the basic safety instructions provided with this product. Inform the end-user of the safety precautions that must be observed when operating this equipment. Before Installing The Equipment Ensure your package includes the following items: •...
  • Page 14 IMPORTANT NOTES • This equipment is stationary-fixed with a direct plug-in external transformer or a permanently connected internal transformer dependent on the region. It must be installed by Skilled Persons only (Skilled Person is defined as a person with relevant education or experience to enable him or her to identify hazards and to take appropriate actions to reduce the risks of injury to themselves and others).
  • Page 15: Introduction

    Introduction About the System The PowerSeries Neo alarm panel is a feature-rich, scalable alarm system designed for residential and light commercial use. The alarm panel supports both hardwired and wireless devices. This section lists the features of the alarm panel, available models, and compatible devices. The following symbols are used to indicate features or methods of operation that are only available in a particular market.
  • Page 16: Access Codes

    Access codes • Up to 1002 access codes: 1000 (level 2-EN) including one system master code (level 3-EN). In addition, one installer code (level 3-EN), and one maintenance code are available. Note: EN50131-1 compliant systems using 1000 access codes shall set the access code to 8 digits (section [041], option 02).
  • Page 17: Model Differences

    • HS2032 • HS2064 • HS2064 E • HS2128 • HS2128 E Note: Not all models are available in all markets. Model Differences The table below lists the features of each alarm system model. Table 1: Model Differences Features HS2128 E HS2128 HS2064 E HS2064...
  • Page 18: Compatible Devices

    *For UL installations, 2 repeaters must be installed for proper signal routing. *The "E" reference next to the model name HS2128 or HS2064 is an order code reference. Model HS2016-4 is not UL/ULC listed. Compatible Devices The following devices are compatible with this alarm controller. Note: On the table below and throughout this document, x in the model number represents the operating frequency of the device as follows: 9 (912-919 MHz), 8 (868MHz), 4 (433MHz).
  • Page 19 Hardwired Devices 2-wire smoke detector System Sensor Refer to the device installation manual for connections. 2W-B ( 2WT-B ( 2WTA-B ( C2W-BA ( C2WT-BA ( C2WTA-BA ( 4-wire smoke detector System Sensor Refer to the device installation manual for connections. 4W-B ( ) / C4W-BA ( ) 4-wire Standard...
  • Page 20 Wireless PG indoor siren PGx901 Wireless PG outdoor curtain PIR PGX902 Wireless PG outdoor siren PGx911 Wireless PG repeater PGx920 Wireless PG recessed contact PGx307 Wireless PG door/window contact PGx303 Wireless PG commercial contact PGx309 Wireless PG outdoor contact PGx312 Wireless PG CO detector PGX933 Wireless PG smoke/heat detector...
  • Page 21: Introduction

    Introduction PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 22: Installation

    Installation Overview of Installation Process The steps below are provided to assist with the installation of the alarm system. Read over this section to get an overall understanding of the order of installation. Working from this plan can help reduce problems and reduce the overall time required for installation. Step 1 –...
  • Page 23: Alarm Controller Installation

    Alarm Controller Installation Begin the installation by mounting the alarm controller in the metal enclosure using the stand- offs provided. Optional modules, such as the HSM2108 and HSM2208, can also be mounted in the enclosure. Install hardware in the sequence indicated on the following pages. Mounting the Enclosure Locate the panel in a dry area, preferably near an unswitched AC power source and the incoming telephone line.
  • Page 24 Figure 1: Wiring Routing (North America only) PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 25: Corbus Wiring

    Figure 2: Wiring Routing (EN50131 only) Corbus Wiring The RED and BLK Corbus terminals are used to provide power while YEL and GRN are used for data communications. The 4 Corbus terminals of the alarm controller must be connected to the 4 Corbus terminals or wires of each module.
  • Page 26 Figure 3: Corbus Wiring Module (A) is wired correctly as it is within 1,000'/305m of the panel, in wire distance. Module (B) is wired correctly as it is within 1,000'/305m of the panel, in wire distance. Module (C) is NOT wired correctly as it is farther than 1,000'/305m from the panel.
  • Page 27 PCLink+ (Alt. Com.:125mA) Total (must not exceed 700mA) ***See Corbus Current Calculation Chart. For UL, ULC and Commercial Listed applications, the total standby and alarm current cannot exceed values in Table 4 . Table 4: Corbus Current Calculation Chart Item Current (mA) Quantity Total (mA)
  • Page 28: Installing Modules

    ** For HSM2955 current draw refer to HSM2955 installation manual. Line Loss Voltage loss through wire resistance must be considered for all installations. To ensure proper operation, at least 12.5Vdc must be applied to all modules on the system (when AC is connected and the battery is fully charged).
  • Page 29: Output Expander

    Figure 4: HSM2108 Zone Expander Refer to the HSM2108 installation sheet for more information. Output Expander The HSM2208 module is used to add up to 8 low-current programmable outputs to the alarm system. The 4-wire Corbus connection is used by the panel to communicate with the module. Connect the RED, BLK, YEL and GRN terminals to the Corbus terminals on the alarm panel.
  • Page 30: Power Supply Wiring

    Figure 6: HSM2HOSTx Wiring Diagram After you have completed the wiring, reconnect power to the security system. Board current draw: 35mA Power Supply Wiring The HSM2300/2204 power supply/high-current output module provides up to 1.0A of additional current and can be used to add up to four programmable outputs (HSM2204 only) to the alarm system.
  • Page 31: Hsm2955 Wiring

    Keypad Zone/PGM Wiring Hardwired devices can be connected to hardwired keypads with inputs (zone) or outputs (PGM). This saves from running wires back to the control panel for every device. To connect a zone device to HS2LCD, HS2ICON, HS2LED and HS2TCHP keypads, run one wire to the P/Z terminal and the other to B.
  • Page 32 • Do not exceed 100 Ω wire resistance. Refer to the following table: Table 6: Burglary Zone Wiring Chart Wire Gauge Maximum Length to EOL Resistor (ft/meters) 3000 / 914 4900 / 1493 6200 / 1889 7800 / 2377 Figures are based on maximum wiring resistance of 100 Ω. Normally Closed Connect hardwired devices to any Z terminal and any Com terminal.
  • Page 33 Figure 10: SEOL Wiring The following table shows zone status under certain conditions for SEOL: Table 8: SEOL Loop Status Loop Resistance Loop Status 0Ω (shorted wire, loop shorted) Violated 5600Ω (contact closed) Secure Infinite (broken wire, loop open) Violated Double End of Line (DEOL) Resistors When double end-of-line (DEOL) resistors are installed at the end of a zone loop, the second resistor enables the panel to determine if the zone is in open, closed, tampered or faulted.
  • Page 34: Pgm Wiring

    Table 9: DEOL Loop Status Loop Resistance Loop Status Infinite (broken wire, loop open) Tamper 11200Ω (contact open) Violated PGM Wiring Min/max operating voltages for devices, sensors and modules is 9.5VDC - 14VDC. PGMs switch to ground when activated from the alarm controller. Connect the positive side of the device to the AUX + terminal and the negative side to a PGM terminal.
  • Page 35: Smoke Detector Wiring

    Figure 14: Telephone Line Wiring Note: Ensure that all plugs and jacks meet the dimension, tolerance and metallic plating requirements of 47 C.F.R. Part 68, Sub-Part F. For proper operation, no other telephone equipment must be connected between the control panel and the telephone company facilities.
  • Page 36: Co Detector

    Figure 16: 2-Wire Smoke Detector Wiring Note: Additional 2-wire smoke detectors must be connected in parallel as shown above. The maximum number of smoke detectors on a 2-wire loop is 18. Note: Do not combine smoke detector models from different manufacturers on the same circuit.
  • Page 37 Note: For multiple unit connections, the leads between CO detectors must be broken. The power supervision relay must be powered from the last detector in the loop. Wireless CO detectors are also available. When installing wireless CO detectors, use only model PG9913UL, PG8913, PG4913.
  • Page 38: Ground Wiring

    Ground Wiring Figure 18: Ground Installation Note: Using an insulated green wire (minimum 22AWG), connect the EGND terminal on the Corbus and the grounding wire from the building electrical installation to any of the available holes on the back or side of the metal cabinet. See the diagram attached to the cabinet for suggested GND point location and hardware recommendations.
  • Page 39 The battery size is measured in amp hours (Ah). The current values in the table denote the maximum current draw permitted to achieve the desired standby time with the listed battery types. Table 14: Table 19 Standby Battery Guide Battery Size Desired Standby Time 700mA ------...
  • Page 40: Configuration

    Configuration Basic Configuration Steps Once basic installation of the alarm panel is complete, the following general configuration options should be set: • create partitions, Working with Partitions • assign keypads to partitions, Keypad Partition Setup • assign sirens to partitions, Bell/Siren Operation •...
  • Page 41 Trouble: System trouble. Enter [*][2] to view troubles. AC Power: ON=AC present. OFF=AC absent. Panel Status LED Operation The red status LED, located on the alarm controller PCB, indicates the following: • Power up sequence – flashes rapidly until the end of the power-up sequence. •...
  • Page 42: Enrollment

    S, T, U, 7 V, W, X, 8 Y, Z, 9,0 Space To select lower case letters press [*]. The Select Options list opens. Scroll to “lower case” and press [*] again to select. When the required letter or number is displayed use the arrow keys [<][>] to scroll to the next letter.
  • Page 43: Module Supervision

    Enrolling the First Keypad To enroll a hardwired keypad, connect the keypad to the alarm controller, power up the alarm panel then press any button on the keypad. To enroll a wireless keypad, first connect the HSM2HOSTx wireless integration module to the alarm controller.
  • Page 44: Working With Partitions

    Working with Partitions A partition is a limited area of the premises that operates independently from the other areas. Partitioning a system can be beneficial if the property has outbuildings that need to be secured independently of a main area or if the home has a separate apartment. Each partition can have its own keypad or a keypad can have access to all partitions (only if all partitions belong to the same owner).
  • Page 45: Trouble Indicators

    option is disabled, interconnected smoke detectors continue to sound the alarm until the bell is deactivated on the panel. The following alarm types cause interconnected smoke alarms to sound: - Fire zones - [F] key alarms - 2 Wire smoke input Trouble Indicators Both audible and visual trouble indications are available on all partitions.
  • Page 46: Fire And Co Zone Types

    • A global Delay type zone follows the longest programmed delay time of the partitions it is assigned to. Fire and CO Zone Types • Fire zones only place the partition they are assigned to into alarm. Other partitions retain their current state.
  • Page 47: Alternate Communicator Setup

    Default All labels Use programming section [000][999]. The following labels are returned to factory default settings: • Zone Label • Partition Labels • Module Labels • Partition 1-8 Command Output 1 to 4 Labels • Schedule 1 to 4 Labels •...
  • Page 48: Communication Paths

    Communication Paths The path of communication between the alarm panel and the central station must be established through either the alarm panel’s on-board Public Switched Telephone Network (PSTN) connection or through the alternate communicator (cellular or Ethernet) if equipped. Paths to four receivers can be programmed in Installer Programming section [300] options 001 - 004.
  • Page 49: Local Firmware Upgrade

    • alternate communicators Note: For UL listed installations, do not use remote programming unless an installer is on the premises. Local Firmware Upgrade Alarm panel firmware can be upgraded locally via DLS. Firmware upgrade prevention rules are ignored when performing a local firmware upgrade. To perform a local firmware upgrade: Note: [382][5] must be enabled to perform a local firmware upgrade.
  • Page 50: System Operation

    System Operation Arming and Disarming The following table describes the various arming and disarming methods available. Table 16: Arming/Disarming Methods Method Description Away Arm for 2 seconds + [Access Code*] Stay Arm for 2 seconds + [Access Code*] Night Arm when armed in stay mode [*][1] + [Access Code*] Disarm...
  • Page 51: Partition Vs. Global Keypad

    Partition vs. Global Keypad Keypads can be configured to control an individual partition or all partitions (Keypad Partition Setup). Loaning a keypad to another partition does not require an access code; However, no function that requires an access code can be performed on that partition unless the user’s code has sufficient permission.
  • Page 52 Global keypads behave as follows: • Troubles are displayed and sounded on the global keypad. Troubles can be viewed from the global keypad display by pressing the right scroll key then (*). The Troubles menu is displayed. An access code may be required to enter the [*][2] menu depending on system programming.
  • Page 53: Labels

    Labels Various custom labels can be created to make identification of the alarm system, partitions, zones and modules simpler. Labels are created by inputting text manually, by selecting words from the Word Library or by downloading/uploading using DLS. See [000] Label Programming System Label This feature is used to program a custom label for the security system.
  • Page 54: Partition Command Output Labels

    The maximum label size is 14 ASCII characters. See [001]-[128] Zone Labels for more details. Partition Command Output Labels This feature is used to program custom labels for command outputs. These labels are used with output activation events in the event buffer. The maximum label size is 14 x 2 ASCII characters. See [201]-[208][001]-[004] Partition Command Output Labels for more details.
  • Page 55: Annunciation

    Annunciation Door Chime The keypad can be programmed to use one of four different door chime tones for each zone on the system. Chime is active only during the disarm state. Only one door chime option can be enabled for each zone. •...
  • Page 56: Keypad Function Keys

    Keypad Function Keys About this task: Keypads have 5 programmable function keys that can be configured to perform one of the following actions: Table 17: Function Key Programming Options [00] Null Function Key [17] Arm Interior [02] Instant Stay Arm [21]-[24] Command Output 1 to 4[*][71] - [*][74] [03] Stay Arm [29] Bypass Group Recall...
  • Page 57: Away Arm

    [04] Away Arm All interior and perimeter zones are armed. CP-01 panels require an exit through a delay zone during the exit delay or the system will arm the perimeter zones only. [05] No-Entry Arm [*][9] All Delay 1 and Delay 2 zones become instant zones. If a door or window is opened the system goes immediately into alarm.
  • Page 58: Command Output 1 To 4

    If this function is performed while stay armed and, Night zones are programmed, the system arms in Night mode. If no Night zones are programmed, the system arms in Away mode. If armed in Night or Away mode, this key switches the system back to Stay mode. Pressing this key does not switch the arming mode from Night to Away.
  • Page 59: Trouble Display

    [39] Trouble Display This function puts the keypad in trouble display mode and is equivalent to pressing [*][2]. This function only works while the system is disarmed. This function key requires a code if section [023] option 5 is enabled. [40] Alarm Memory This function puts the keypad in alarm memory display mode and is equivalent to pressing [*][3].
  • Page 60: Language Selection

    Language Selection The keypad can be programmed to display messages and labels in different languages. Perform the following from the Installer Programming menu: Enter installer programming [*][8][installer code] Enter section [000]>[000]. Select a language using the scroll buttons or by entering a hotkey: Table 18: Table 19 Languages [01] –...
  • Page 61: [*] Commands

    [*] Commands [*] commands provide convenient access to alarm system features. The following commands are available: [*][1] Bypass zones [*][2] View troubles [*][3] View alarms in memory [*][4] Door chime on/off [*][5] User programming [*][6] User functions [*][7] Command output 1-4 on/off [*][8] Installer programming mode [*][9] No entry arming [*][0] Quick arm/Exit...
  • Page 62: Bypassing Zones With A Led/Icon Keypad

    Bypassing zones with a LED/ICON keypad: Ensure the system is disarmed. Press [*][1], then enter your access code (if required). Enter the three-digit number of the zone(s) to be bypassed. The zone light turns on to indicate that the zone is bypassed. To clear a bypassed zone, repeat the above procedure.
  • Page 63: Troubleshooting

    The zone attribute for zone bypassing must be enabled (see section [002] Zone Attributes, Option 04). Holdup zones should not be part of bypass groups. A zone that is manually bypassed via [*][1] will bypass the alarm, fault, and tamper conditions when DEOL is used.
  • Page 64 Table 19: Trouble Indications Trouble 01 – Service Required: [01] Bell Circuit Trouble: The bell circuit is open. [02] RF Jam: The HSM2HOSTx detected an RF Jam condition. [03] Aux Supply Trouble: The alarm controller, HSM2204 or HSM2300 has an overcurrent condition on Aux. [04] Loss of Clock: System time and date require programming.
  • Page 65 Table 19: Trouble Indications Trouble 08 – RF Delinquency Trouble: [01] Zone 001 - 128 RF Delinquency: No response from a wireless zone for 13 minutes. This trouble prevents arming until acknowledged or cleared using [*][2]. [02] Keypad 01 - 16 RF Delinquency: No response from a wireless keypad for 13 minutes. [03] Siren 01 - 16 RF Delinquency: No response from a wireless siren for 13 minutes.
  • Page 66: Alarm Memory Display

    Note: Version number can be accessed by entering [*][Installer Code][900] on any LCD keypad. This information is also located on a sticker on the printed circuit board. • List of modules connected to control panel, (e.g., HSM2108, HSM2HOSTx etc.) . [*][3] Alarm Memory Display The Memory light flashes if an alarm, tamper or fault event occurred during the last armed period or while the panel was disarmed (24 hour zones).
  • Page 67 Code Add user Delete user Disarm [*][5] [*][6] [*][8] Installer Yes + Master All* Maintenance No User No** Supervisor All but Master All but Master Yes Duress One-time user No 1/day + If section [020] option 7 is on, a user must enter [*][6][Master Code][05] to give the installer permission to access programming.
  • Page 68: To Add An Access Code Using An Lcd Keypad

    User access codes are created by the master user or supervisor users. The default is AAAA (4-digit), AAAAAA (6-digit) or AAAAAAAA (8-digit). Supervisor Codes - Access Codes [0002] to [1000] A supervisor code is a user code with the Supervisor attribute enabled. Users with this attribute can access the [*][5] and [*][6] user code programming section for the partition they are assigned to.
  • Page 69: Add User Labels

    • Remote access • Bell squawk • One time use code 1 - Supervisor Converts standard user into supervisor user. See Access code types for details. 2 - Duress Code Converts standard user code into duress code. See Access code types for details.
  • Page 70: Assigning Proximity Tags

    Assigning Proximity Tags This section is used to assign proximity tags to users. Note: A proximity tag cannot be assigned to the master code. Using an LCD keypad: In the [*][5] menu, select a user or enter a user number. Select “Press [*] for Prox Tag”, then pass the enrolled tag near the tag reader on the keypad.
  • Page 71: User Authentication Options

    User Authentication Options About this task: The alarm panel can be configured to accept one of two user authentication methods: User code or proximity tag - the user can access the system by entering a valid code or by presenting a proximity tag. User code and proximity tag - the user must enter a valid code and present a proximity tag to access the system.
  • Page 72: Auto-Arm Time

    With this feature enabled, the alarm system automatically arms in away mode (stay/away zones active) or disarms at a programmed time each day (see Auto-Arm Time below). The keypad emits three beeps to indicate the system is armed and one long beep to indicate it is disarmed. All arming inhibit features such as latching tampers, AC inhibit, etc.
  • Page 73: User Call-Up

    User Call-up Menu: [*][6][Master Code] ; User Call-up Keypad: [*][6][Master Code] + 06 When selected, this function makes a single attempt to call the downloading computer. The downloading computer must be waiting for the call before downloading can be performed. Only one call-up is attempted.
  • Page 74: Brightness Control

    Leave an SMS phone number blank to disable it. SMS phone numbers are not related to phone numbers used to dial the central monitoring station. Note: If SMS command and control features are disabled then this function is not accessible. See the alternate communicator installation manual for more information.
  • Page 75: Command Outputs 1-4

    [*][7] Command Outputs 1-4 Menu: [*][7][master code if required] > Output Control Keypad: [*][7][master code if required] This option is used to activate or deactivate command outputs 1 to 4 for each partition and enable command outputs to follow a schedule. Using an LCD keypad: Press [*][7] to enter Output Control mode.
  • Page 76: Quick Arm/Exit

    [*][0] Quick Arm/Exit This feature operates differently depending on whether or not the alarm system is armed or disarmed. When disarmed: Pressing [*][0] arms the alarm system without having to enter an access code. This provides a fast method of arming for regular users and allows users without an access code to arm the system. Note: The Quick Arm feature (section [015] option 4) must be enabled in order for this function to operate as intended.
  • Page 77: Sms Command And Control

    SMS Command and Control The user can perform certain functions on the alarm panel by remote using SMS text messages. In addition, the system sends SMS messages to the user to confirm commands . SMS programming options are accessed through programming section [851]. The security system only responds to SMS messages sent from designated phone numbers (programmed in section [851]>[311]-[342]).
  • Page 78: Visual Verification

    Visual Verification Allows the monitoring station to use video clips captured from system motion cameras for verification of any alarms. Note: This is a supplementary feature that has not been investigated by UL/ULC. Note: Must be enabled and configured by installer. Note: Visual Verification has not been evaluated by UL and shall be disabled for UL certified installations.
  • Page 79: System Operation

    System Operation PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 80: Programming

    Programming How to Program This section describes how to view alarm system programming options using the supported keypad types. PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 81: Programming Methods

    Programming Methods The alarm system can be programmed using the following methods: Table 20: Programming Methods Method Description Procedure Template programming Use pre-defined templates Press [899] at the “Enter to quickly apply basic Section” screen. programming and to set up See Template Programming DLS downloading.
  • Page 82: Dls Programming

    At the “Enter Data” screen, enter a 5 digit value representing the desired programming options. Reference the template programming tables to determine what values are required for the installation. Once the 5 digit number has been entered, the installer cannot exit until all sections are completed.
  • Page 83: Remote Programming

    In a new installation, the backup battery requires 24 Hrs. charging. AC Power is required for PC-Link Programming until the battery is charged. Plug the PC-Link header into the alarm controller. A DLS session is initiated on the DLS computer. When the session is complete, remove the PC-Link cable from the alarm controller.
  • Page 84 LED and ICON Both of these keypads use LEDs to communicate information. The programming icon illuminates to indicate the alarm system is in Installer Programming mode. The Armed light turns off and the Ready light turns on while in a programming section. Programming sections fall under two categories: those that require options to be “toggled”...
  • Page 85: Programming Hex And Decimal Data

    A 2-second error tone is sounded if an invalid key is pressed. Press the [#] key to exit the program section at any time. All changes made up to that point are saved. Programming Hex and Decimal Data Hexadecimal (HEX) digits may be required during programming. To program a HEX digit, press the [*] key while in a programming section that requires a data entry.
  • Page 86: Programming Descriptions

    Programming Descriptions This section provides descriptions of all alarm controller options programmable by the installer. Adding Labels [000] Label Programming Zone and other labels on the alarm system can be customized. Program labels locally or download/ upload using DLS. Local label programming is done via a system keypad, as described below. [000] Language Selection (LCD keypads only) Use this section to set the language displayed by LCD keypads.
  • Page 87: Zone Tamper Label

    To delete a character, use the [<] [>] keys to move the cursor under the character, then press [0]. If any key other than [<] or [>] is pressed before [0], the cursor moves one space to the right and deletes that character. Press [#] to save the changes and exit.
  • Page 88: Co Alarm Message

    [064] CO Alarm Message Use this section to program a custom label that is displayed on keypads during a carbon monoxide alarm. The maximum label size is 14 x 2 characters. [065] Fire Alarm Message Use this section to program a custom label that is displayed on keypads during a fire alarm. The maximum label size is 14 x 2 characters.
  • Page 89: Hsm2Hostx Label

    [806] HSM2HOSTx Label Use this section to create a custom label for the 2-way wireless transceiver. [808] HSM2955 Label Use this section to create a custom label for the 2-way wireless transceiver. [809][001]-[004] HS2300 Power Supply Label Use this section to create custom labels for power supplies on the system. Select 001-004 for power supply 1-4.
  • Page 90 046 - 24-Hour Medical* 006 - Delay Stay/Away 047 - 24-Hour Emergency 007 - Delayed 24-Hour Fire 048 - 24-Hour Sprinkler* 008 - Standard 24-Hour Fire 049 - 24-Hour Flood 009 - Instant Stay/Away 051 - 24-Hour Latching Tamper 010 - Interior Delay 052 - 24-Hour Non-Alarm 011 - Day Zone 056 - 24-Hour High Temperature...
  • Page 91 – Delay 2 Commonly assigned to secondary points of entry (further from the keypad). Follows entry delay 2 timer (section [005]). – Instant Commonly used for perimeter doors and windows, this zone type follows the exit delay. The alarm is triggered instantly if the zone is tripped after the exit delay expires. –...
  • Page 92 Note: An alarm during exit delay causes the siren to activate and remain on when exit delay expires. – Night Zone Commonly assigned to interior motion detectors in areas accessed during the night. This zone functions like an Interior Stay/Away zone [005] when armed using any method except the following: If Stay armed, this zone is bypassed;...
  • Page 93 Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The restored state of this zone type is 5.6k, the alarm state is short and the trouble state is open. For use with normally open contacts. –...
  • Page 94 – 24-Hour Heat Instant alarm when activated, audible alarm at default. Note: For use with normally closed contacts. – 24-Hour Medical Instant alarm when activated, audible alarm at default. – 24-Hour Emergency Instant alarm when activated, audible alarm at default. –...
  • Page 95 Note: With audible alarm active, using the keyswitch when disarmed is the same as entering an access code at the keypad. Using the keyswitch during the first 30 seconds of a delayed fire alarm is the same as pressing a key at the keypad (the 90 second delay starts). Activation of a keyswitch zone arms or disarms the system.
  • Page 96: Zone Attributes

    Remote Access/SMS Do Not Use DLS Arm Away NAA Arming Away Do not use exit delay termination with this zone type. Away arming with this zone bypassed prevents arming. [002] Zone Attributes Zone attributes are used to customize the operation of zones. When a zone type (section [001]) is programmed, the default zone attribute is automatically assigned.
  • Page 97 OFF: Siren output pulses when in alarm. – Door Chime ON: The keypad chimes when the zone is open and when the zone is secured. OFF: The zone does not chime. – Bypass Enabled ON: The zone can be manually bypassed. OFF: The zone cannot be bypassed.
  • Page 98: System Times

    OFF: The zone follows programming in section [013] option 2. Note: If more than 1 option is enabled for options 09, 10, and 11 the lowest attribute number takes precedence. If options 09 and 10 are both enabled the zone follows the normally closed loop configuration.
  • Page 99: Partition 1-8 Timers

    Automatic Clock Adjust This value adds or subtracts seconds from the system clock at the end of each day to compensate for inaccuracies. To determine the adjustment value, monitor the time lost or gained by the alarm system over a period of time and calculate the average gains or loses. Example #1: The clock loses an average of 9 seconds per day.
  • Page 100: Access Codes

    Month Valid entries are 001-012 (January to December). Week Valid entries are 000-005. Enter “000” to program a specific date (1-31) in the Day field. Enter 001-005 to program the specific week of the month. 005 is the last week of the month. 1-31 (if 000 is programmed in the Week field).
  • Page 101: Pgm Programming

    PGMs are used to send electrical current to external devices such as lights and sirens, usually when an alarm event occurs. The alarm controller provides up to three 50mA PGMs and one 300mA PGM. PGM outputs can be expanded using the optional 8-output expander (HSM2208) and the 4 high- current output expander (HSM2204).
  • Page 102: Delayed Fire And Burglary

    • Temporal three fire signal (if enabled) • All audible burglary and fire alarms by partition • Bell cut-off time • Bell squawk conditions • Audible exit fault This output activates when the alarm output is active and turns off when the alarm output is silenced.
  • Page 103: Keypad Buzzer Follow

    111 - Keypad Buzzer Follow PGM output activates with the keypad buzzer when triggered by the events below. The PGM output remains active for the duration of the keypad buzzer. • 24-hour supervisory buzzer zone alarm • Auto-arm and no activity arming pre-alert. •...
  • Page 104: Holdup Output

    beginning of exit delay end of exit delay. If an alarm occurs on the armed partition, the output flashes for the remainder of the armed period. If an alarm occurs on a disarmed partition (24 Hr Zone), the output flashes until the alarm is acknowledged.
  • Page 105: Kissoff

    147 - Kissoff This PGM output activates for two seconds after the alarm system receives a kissoff signal from the central station. 148 - Ground Start This output activates for two seconds before the alarm system attempts dialing to obtain a dial tone on Ground Start telephone equipment.
  • Page 106: Latched System Event (Strobe)

    • Device Tamper • RF Delinquency • Module Supervisory • Module Tamper • Communications • Not Networked This output deactivates when all of the selected trouble conditions are cleared. 156 - Latched System Event (Strobe) This output can be used to notify the home owner, before they enter the premises, that an alarm has occurred.
  • Page 107: Dc Trouble

    161 - DC Trouble This output activates when one of the following low battery conditions is detected: • Alarm controller low or absent battery • Module low or absent battery • Wireless zone low battery • Wireless keypad low battery •...
  • Page 108: Pgm Attributes

    201 – Zones 1-8 209 – Zones 65-72 202 – Zones 9-16 210 – Zones 73-80 203 – Zones 17-24 211 – Zones 81-88 204 – Zones 25-32 212 – Zones 89-96 205 – Zones 33-40 213 – Zones 97-104 206 –...
  • Page 109: Pgm 001-164 Attributes

    [001]-[164] PGM 001-164 Attributes The following PGM attributes can be assigned to a PGM. Each attribute has various toggle options, depending on the PGM type selected (section [009]). 101 - Fire and Burglary 01 - True Output/Inverted ON: deactivated during normal operation. Activated when triggered. OFF: active during normal operation.
  • Page 110 OFF: does not activate when chime is enabled. 12 - Keypad Buzzer Zone ON: activates when keypad buzzer goes into alarm. OFF: does not activate when keypad buzzer goes into alarm. 13 - Audible Exit Fault ON: activates when audible exit fault pre-alert begins. OFF: does not activate when audible exit fault pre-alert begins.
  • Page 111 129 - Partition Status Alarm Memory 01 - True Output/Inverted ON: deactivated during normal operation. Activated when triggered. OFF: active during normal operation. Deactivated when triggered. 132 - Holdup Output 01 - True Output/Inverted ON: deactivated during normal operation. Activated when triggered. OFF: active during normal operation.
  • Page 112 OFF: does not activate with opening or closing. 08 - Zone Auto-Bypass ON: activates when a zone is automatically bypassed. OFF: does not activate when a zone is automatically bypassed. 09 - Medical Alarm ON: activates with medical alarm, [+] key, medical zones. OFF: does not activate with medical alarm.
  • Page 113 OFF: does not activate on DC Trouble condition. 07 - Bus Voltage ON: activates when a system module has measured a low Aux voltage. OFF: does not activate for a module low voltage trouble. 08 - AC Trouble ON: activates when any system device detects an AC Failure condition. OFF: does not activate for AC Failure conditions.
  • Page 114 • keypad 01 – 16 • siren 01 – 16 • repeater 01 – 08 OFF – does not activate if an RF delinquency condition is present. 13 - Module Supervisory ON – activates if any of the following module supervisory troubles is detected: •...
  • Page 115 • Repeater 01 – 08 • User 01 – 1000 (wireless keys) not networked troubles OFF – does not activate if a not networked trouble condition is present. 156 - Latched System Event 01 - True Output/Inverted ON: deactivated during normal operation. Activated when triggered. OFF: activated during normal operation.
  • Page 116 13 - Fire Supervisory ON: activates on fire supervisory alarm. OFF: does not activate on fire supervisory alarm. 14 - Fire Trouble ON: activates on fire trouble condition. OFF: does not activate on fire trouble condition. 15 – CO Alarm ON: activates on CO alarm.
  • Page 117 166 - Partition Prox Used 01 - True Output/Latched Output ON: deactivated during normal operation. Activated when triggered. OFF: activated during normal operation. Deactivated when triggered. 175 - Bell Prog Access 01 - True Output/Inverted ON: deactivated during normal operation. Activated when triggered. OFF: activated during normal operation.
  • Page 118: Pgm Configuration Options

    ON upon zone opening, OFF upon valid code ON upon zone alarm, OFF upon valid code ON upon zone opening, OFF upon PGM timer expires ON upon zone alarm, OFF upon PGM timer expires ON upon zone opening, OFF upon valid code ON upon zone alarm, OFF upon valid code...
  • Page 119: Command Output 1-4

    Command Output 1-4 This option is used to assign a schedule, programmed in section [601]-[604], for the command output PGMs to follow. Program 001-004 to for schedules 1-4. Program 000 to activate the PGM when a proximity tag is presented. [012] System Lockout Keypad Lockout –...
  • Page 120 2 - DEOL/SEOL ON: All zones use Double-End-of-Line resistors, except Standard Fire, Delayed Fire, Auto-Verified Fire, Co and Supervisory zone types. DEOL resistors enable detection of zone faults and tampers. The tamper resistor (5.6KΩ) is placed in parallel across the alarm activating device, and the single EOL resistor (5.6KΩ) is placed between the alarm and tamper contacts.
  • Page 121: System Option 2

    8 - Temporal Three Fire Signaling ON: All fire bells sound in the temporal three pattern. Cadence is as follows: (500ms ON, 500ms OFF, 500ms ON, 500ms OFF, 500ms ON, 1.5 sec. OFF). OFF: All fire bells will sound with the standard 1 second on/1 second off fire bell cadence. Note: Must be on for UL/ULC installations.
  • Page 122: System Option 3

    OFF: For all Fire type alarms, the siren sounds for the length of Bell Timeout or until an access code is entered. Note: Must be disabled for ULC installations. [015] System Option 3 1 - [F] Key Enabled ON: Pressing and holding the [F] key for 2 seconds triggers a Fire alarm. OFF: The [F] key does not sound or report an alarm when pressed.
  • Page 123: System Option 4

    8 - Telephone Line Monitor Audible When Armed ON: When the system is disarmed, a telephone line monitor trouble generates a trouble indication as described above. If the system is armed, a telephone line monitor trouble generates an audible alarm on the siren for the duration programmed for bell timeout or until an access code is entered to disarm.
  • Page 124: System Option 5

    OFF: The Bypass light is on only while the system is disarmed to indicate that zones on the system are bypassed. When the system is armed, the Bypass light is off. The Bypass status light is on if Stay/Away zones are auto bypassed at the time of arming regardless of whether or not this option is enabled.
  • Page 125: System Option 6

    Note: If the Auto-arm toggle option is disabled, the Auto-arm Pre-alert still occurs when a time is programmed for that day (if enabled) and the event is logged and communicated. This option does not directly affect the functionality of Auto-arm. If Late to Close is enabled and Auto-arming is not, LCD keypads display “System Arming in Progress”...
  • Page 126: System Option 7

    • Away Armed Status PGM • Stay Armed Status PGM • Away Armed with No Zone Bypass Status • Partition Status Alarm Memory OFF: PGMs are activated at the beginning of exit delay. This applies to PGMs with one of the armed status attributes listed above.
  • Page 127: System Option 8

    3 - Not Used 4 - R Button ON: When the panel goes off hook to communicate, it performs a dial tone check. If no dialtone is detected, the panel will wait 20 seconds and perform another 5 second dial tone search. If dial tone is still not present, the panel force dials if programmed to do so.
  • Page 128 Note: For UL listed installations, this option must be disabled. OFF: [*][8] installer programming is not available when any partition on the system is armed. All partitions must be disarmed and the siren must be off before [*][8] is accessible. 4 - Remote Reset ON: If an alarm occurs on a burglary zone, the system is locked out after disarming.
  • Page 129: System Option 9

    Installer Programming remains accessible for 6 hours, during which time the installer can enter/ exit or connect with DLS an unlimited number of times. OFF: The installer can access Installer Programming without the user entering [*][6]. 8 - Troubles Inhibit Arming ON: The following troubles prevent arming until restored: •...
  • Page 130: System Option 10

    OFF: The keypad ready LED will turn off when keypad blanking is active. 55 - PGM Blanking This feature is meant to be used in conjunction with the keypad blanking while armed feature. ON:This feature is necessary to comply with EN50131-1:2006. When the system enters blanking mode, any PGMs programmed as Armed Status, Ready Status, Away Armed Status, or Stay Armed Status will de-activate.
  • Page 131: System Option 11

    OFF: The system disconnects the 2-way audio session if a new event occurs. 7 - Trouble Beeps are Silent ON: When a trouble is detected on the system, trouble beeps are not sounded at the keypad with the exception of Fire troubles. OFF: When a trouble is detected on the system, trouble beeps are sounded at the keypad.
  • Page 132: System Option 12

    Note: With this feature enabled, trouble beeps will only be silenced when you enter and exit the [*][2] menu. 6 - Access Code Required for [*][3] ON: When using the [*][3] View Alarms in Memory command, an access code must be input before the alarm memory can be viewed.
  • Page 133: System Option 13

    6 - Not Used 7 - Brownout Detection ON: If AC drops below the acceptable level, the alarm system generates an AC trouble. OFF: AC Brownout detection is disabled. Note: This option must be enabled for UL/ULC Commercial Fire installations. 8 - DLS Disconnect ON: All events except Periodic Test Transmission, Periodic Test with Trouble, and System Test are considered priority events.
  • Page 134: User Authentication

    4 - Not Used 5 - I.D. Tone ON: After the telephone number is dialed, the alarm system emits a tone (as specified by I.D. Tone Frequency option) for 500ms every two seconds to indicate that a digital equipment call is in progress.
  • Page 135: Verified Events

    [042] Verified Events Burglary Verified Counter This option programs the number of zone activations required to verify an alarm. Valid entries are 000 to 255. Holdup Verification Counter This counter determines the number of alarms that must occur within the Holdup verification window before a confirmed Holdup alarm is logged and communicated.
  • Page 136: Partition Mask

    [003] – Partition Auto-Disarming Holiday Schedules Use this section to select a holiday schedule group. [711]-[714] Holiday Schedules for more information. [004] – Partition Auto-Arming Pre-Alert Timer Use this section to program the duration of the auto-arm pre-alert. The system arms when the pre- alert timer expires.
  • Page 137: Partition Zone Assignment

    HS2064/HS2064 E HS2032 HS2016 HS2016-4 [201]-[208] Partition Zone Assignment Zones can be assigned to any partition. Global zones are zones assigned to more than one partition. A global zone is only armed when all assigned partitions are armed. The zone is disarmed when any of the assigned partitions is disarmed.
  • Page 138: Phone Number Programming

    [04] Alternate Communicator Receiver 2 Events are communicated through IP receiver 2. [05] Alternate Communicator Receiver 3 Events are communicated through cellular receiver 1. [06] Alternate Communicator Receiver 4 Events are communicated through cellular receiver 2. To use PSTN as the communications path, program section [300] options 001 through 004 as [01] PSTN 1.
  • Page 139: Reporting

    Reporting [307] Zone Reporting Zone alarms, tampers and faults are transmitted to the central station using automatic contact ID or SIA formats. Reporting can be toggled on or off by zone using toggle options 1-6 in subsections 001-128. Reporting Codes. [308] Event Reporting System events are transmitted to the central station using automatic contact ID or SIA formats.
  • Page 140 Note: Not for use with UL/ULC listed installations. [011] Priority Alarms 1 The reporting codes in this section are sent to the Alarm & Restore call direction group and apply to all system keypads. 1/2 – Keypad Fire Alarm-[F] Key Alarm/Restore Sent when [F] Key alarms/restores occur.
  • Page 141 [202] Open/Close Events 2 1 - Automatic Closing This reporting code is transmitted when a partition is automatically armed or schedule armed and uses the Opening call direction group. 2 - Automatic Disarm This reporting code is transmitted when a partition is automatically disarmed when a scheduled time of day is reached.
  • Page 142 5/6 – Panel Battery Absent Trouble/Restore These reporting codes are transmitted when the panel battery is not connected or is restored. These reporting codes are sent to the System Maintenance call direction group and are transmitted when the panel battery is detected as absent. [302] Panel Events 2 1/2 –...
  • Page 143 8 - Self Test Trouble Restore Sent when a self test trouble has been restored for an outdoor PIR. [312] Maintenance Events 2 1/2 – Installer Lead In/ Lead Out The Installer Lead In and Lead Out reporting codes are sent when the alarm system enters and exits Installer Programming respectively.
  • Page 144 [321] Receiver Events 2/4/6/8 – Receiver 1 - 4 FTC Restore Sent when the panel detects an FTC trouble. [331] Module Events 1 1/2 – Module AC Trouble/Restore This reporting code is transmitted when a module’s AC supply fails or has been restored. A programmable delay applies to both the trouble and the restore.
  • Page 145 5/6 – Alternate Communicator Ethernet Trouble /Restore Sent when the alternate communicator detects a network absent condition or DHCP failure or restore. [354] Alternate Communicator 4 Receiver 1 to 4 Trouble and Restore Sent when the alternate communicator detects a trouble or restore condition on receiver 1-4. 1/2 –...
  • Page 146: System Communications

    • Fire Zone Alarm (2-Wire Smoke) • Aux Trouble • Fire Trouble • Bell Trouble • Fire Tamper/Low Sensitivity (WLS) • Module Supervisory • Fire Zones Bypassed • Ground Fault • Fire Supervisory (Wireless) • TLM Trouble • AC Trouble •...
  • Page 147: Partition Call Directions

    [000] System Account Code The system account code is used to identify the alarm system when communicating system events to the central station. The system account code can be either 4 or 6 digits long. Program a 6-digit code only when using the SIA reporting format. SIA uses this account code for all partitions and system events.
  • Page 148: Communicator Formats

    [350] Communicator Formats Use this programming option to assign a communicator format to each of the four receivers programmed in section [301]. The available communicator formats are as follows: DTMF Contact ID SIA FSK To assign a communications format, select a receiver (option [001]-[004]) then enter the 2-digit code corresponding to the chosen format.
  • Page 149 Burglary verified events are postponed until after the transmission delay expires. When a valid disarming procedure is used while the transmission delay is active, a communications canceled message is briefly displayed on the keypad when the delay is canceled. Note: For UL/ULC listed installations, the entry delay plus communication delay cannot exceed 45 seconds.
  • Page 150: Communicator Option 1

    To disable the test transmission time of day, enter [9999] in this section. Note: This time should not be set for the same time as Daylight Savings time. Note: For UL listed installations, the default time is programmed for 04:45am. The panel will generate a random test transmission time within a +/- 60 minute window.
  • Page 151 2 - Restore On Bell Timeout ON: Zone restore reporting codes are not transmitted until the zone has been restored and the bell timeout has expired. If the zone is not restored when the bell cut-off time expires, the restore is transmitted when the zone physically restores or when the system is disarmed.
  • Page 152: Communicator Option 2

    A minimum of two receivers should be enabled for this feature to operate as intended. This feature should not be enabled unless the panel is programmed to use backup communication paths. OFF: If a TLM trouble is present, the number of dialing attempts programmed shall be attempted before moving on to the backup receiver.
  • Page 153: Communicator Option 3

    FTC'ed events Result OFF: Events are communicated in the order they occur. Note: Must be ON for ULC commercial fire monitoring listed installations. [382] Communicator Option 3 1 - Not Used 2 - Walk Test Communications ON: Zone alarms that occur during Walk Test are communicated if programmed to do so. OFF: Zone alarms during Walk Test are not communicated.
  • Page 154: Communicator Backup Options

    2 - 4 or 6-Digit System Account Code ON: The programmable account code in section [310][000] is 6 digits long (used for SIA format). OFF: The programmable account code in section [310][000] is 4 digits long. 5 - Communicate FTC Events ON: The alarm system communicates FTC (failure to communicate) events.
  • Page 155: Dls Programming

    DLS Programming Downloading allows programming of the entire alarm system via a computer. All functions and features, changes and status, such as trouble conditions and open zones, can be viewed or programmed by downloading. The following downloading options are available: •...
  • Page 156: Pstn Dls Phone Number Programming

    OFF: [*][6][Master Code][06] does not allow initiation of a downloading session. 6 - Panel Call-Up and Baud Rate ON : When a DLS/SA session is initiated by the user, the initial header is sent at 300 baud. OFF: When a DLS/SA session is initiated by the user, the initial header is sent at 110 baud. The alarm system will then switch to 300 baud in order to receive the response from the DLS computer.
  • Page 157: Sa Access Code

    [407] SA Access Code This 6-digit hexadecimal code allows the alarm system to confirm the identity of the downloading computer. If the code does not match the computer, the alarm system does not allow uploading/ downloading. Programming the access code as FFFFFF disables SA access. Once an SA connection is established, multiple attempts to input the correct downloading access code (programmed in [012]) is allowed.
  • Page 158: Virtual Inputs

    [007] Delay Call Window This section is used to define a user call-up window. Users can only initiate a downloading session during this window. When a value is entered in this section, the setting in Periodic DLS Time (see the option above) is overridden. When 00:00 is entered in this field, the alarm system initiates a DLS call at the time programmed in Periodic DLS Time.
  • Page 159: Audio Verification Module Programming

    [001]-[099] Holiday Dates 1-99 Program holiday dates in the following format: MMDDYY MM valid entries are 01 to 12 DD valid entries are 01 to 31 YY valid entries are 00 to 99 [802] Audio Verification Module Programming This module provides 2-way audio communication between the central station and the occupants of the premises.
  • Page 160: Display Keypad Slot Number

    [860] Display Keypad Slot Number The 2-digit slot number of the keypad being used is displayed in this read only section. [861]-[876] Keypad Programming Use section [861] to [876] to configure keypads 1 to 16. For information on keypad programming, refer to the installation sheet supplied with the keypad.
  • Page 161: Installer Walk Test Mode Enable/Disable

    [001]-[524] – Module Information This read-only section is used to view the model number, software version, and hardware revision information of the modules enrolled on the alarm system. To view information for a specific module, scroll to the corresponding section: [001]-[016] keypads [101]-[115] 8-zone expansion module [201] 8-output expansion module...
  • Page 162: Deleting Modules

    M = Number of other type modules Devices are assigned to the next available slot. The slot assignment can be modified using subsections [002] and [003]. [001] – Enroll Modules To enroll modules individually: Enter programming section [902][001]. When prompted, key in the serial number of the module found on the PCB. An error tone is sounded if an invalid serial number is used.
  • Page 163 [101] – Keypads [102] – 8-zone Expander Modules [103] – 8-output Expander Modules [106] – HSM2Host [108] – HSM2955 [109] – Power Supply [110] – 4 High Current Output To confirm a module: Enter section [903]>[000] to view all enrolled modules or scroll to the module type you want to confirm (101-110).
  • Page 164: Testing

    Table 23: Table 19 Module numbers when programming with an LED or ICON keypad # displayed on keypad Model # Description HS2ICNRFP Neo Icon RFK Keypad with Prox HS2LCDWF Neo 2x16 LCD wirefree keypad HS2TCHWF Neo Touchscreen wirefree Keypad HS2LCDWFP Neo 2x16 LCD wirefree keypad with Prox HS2LCDWFPV...
  • Page 165: Soak Test

    Table 24: Table 19 Wireless Device Status Indications Keypad Status Strong Strong signal strength Good Good signal strength Poor Poor signal strength 1-Way The device is operating in 1-way mode only. The alarm panel cannot configure or control the device Not Test Displayed as the Now result if no test was performed.
  • Page 166: Installer Lockout Enable/Disable

    Note: Feature is only available for EN Grade 2 certified models of NEO. [990] Installer Lockout Enable/Disable When this option is enabled, an installer can not perform a hardware default; attempts to do so are logged to the event buffer. An audible indication of installer lockout is provided when powering up the alarm system (the phone line relay clicks rapidly).
  • Page 167: Programming

    Programming PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 168: Programming Worksheets

    Programming Worksheets Note: EN listed options are required for EN 50131 Compliant Installations. Label Programming [000] Label Programming Description on [000] Language Selection [000] – Language Selection (2-digit decimal; Default: 01) 01 – English 06 – Dutch 11 – Swedish 16 –...
  • Page 169 091: 092: 093: 094: 095: 096: 097: 098: 099: 100: 101: 102: 103: 104: 105: 106: 107: 108: 109: 110: 111: 112: 113: 114: 115: 116: 117: 118: 119: 120: 121: 122: 123: 124: 125: 126: 127: 128: [000] 051 – Zone Tamper Label (1 x 14 Characters): 052 –...
  • Page 170 (2 X 14 ASCII) 002 – Partition 4 Command Output 2: 003 – Partition 4 Command Output 3: 004 – Partition 4 Command Output 4: 205 – Partition 5 Command Output 001 – Partition 5 Command Output 1: Labels (2 X 14 ASCII) 002 –...
  • Page 171 007– Zone Expander 7 Label: 015– Zone Expander 15 Label: 008– Zone Expander 8 Label: 803 – HSM2208 Output Expander Label (1 X 14 ASCII) Description on [803][001]-[016] HSM2208 Output Expander Label 001– Output Expander 1 009– Output Expander 9 Label: Label: 002–...
  • Page 172: Zone Setup

    [000] 821 – Repeater Label 001– Repeater 1 Label: (1 X 14 ASCII): 002– Repeater 2 Label: Description on [821][001]-[008] Repeater 003– Repeater 3 Label: Labels 004– Repeater 4 Label: 005– Repeater 5 Label: 006– Repeater 6 Label: 007– Repeater 7 Label: 008–...
  • Page 173 Default zone type for zones 017-128: 000 [002] [001 - 128] Zone Attributes Available Zone Attributes See next page for defaults Description on [002] Zone Attributes 1 – Bell Audible 5 – Force Arm 9 – Normally Close 13 – Zone 2-way Audio Activation 2 –...
  • Page 174: Zone Attribute Defaults

    Zone Attribute Defaults Zone Attributes 1 – Bell 5 –Force Arm 9 – Normally Closed EOL 13 - Zone 2-way Audio Audible Activation 6 – Swinger Shutdown 10 – Single EOL 2 – Bell Steady 14 - Hold Up Verification 7 –...
  • Page 175 Hour Superv isory Hour Superv isory Buzzer Auto Verify Fire Fire Superv isory Hour Hour Hour Holdu Hour Panic Hour Heat Hour Medica Hour Emerg ency Hour Sprinkl Hour Flood Hour Latchi Tampe Hour Non- Alarm PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 176: System Times

    Hour High Tempe rature Hour Tempe rature 24-Hr Non- Latchi Tampe Mome ntary Keyswi Mainta ined Keyswi Mome ntary Keyswi Disarm Mainta ined Keyswi Disarm Door Bell Push to Set System Times [005] System Times 000 – System Area Bell Cutoff (Default: 004 minutes): (3-Digit Decimal) Bell Delay Time (Default: 000 minutes): Burglary Verification Timer (Default: 060...
  • Page 177 Entry Delay 2 (060Default: 045 Default: Exit Delay (Default: 120 Default: 060): Settle Delay (Default: 010> Default: 000): 002 – Partition 2 Timer Entry Delay 1: See partition 1 for defaults Entry Delay 2: Exit Delay: Settle Delay: 003 – Partition 3 Timer Entry Delay 1: See partition 1 for defaults Entry Delay 2:...
  • Page 178: Access Codes

    Increment (Default : 001): 902 – Daylight Savings End Month (Default : 010): Week (Default : 005): Day (Default : 000): Hour (Default : 001): Increment (Default : 001): Access Codes [006] Installer-Defined Codes (4/6/8-Digit Decimal) 001 – Installer Code (Default:55555555) (4/6/8-Digit Decimal) 002 –...
  • Page 179 [008] [000 - 164] PGM Timer Programming 061 – PGM 61: 062 – PGM 62: 063 – PGM 63: 064 – PGM 64: 065 – PGM 65: 066 – PGM 66: 067 – PGM 67: 068 – PGM 68: 069 – PGM 69: 070 –...
  • Page 180 [009] [001] - [164] PGM Types 116 – Away Armed 148 – Ground Start 203 – Follower-Zones 216 – Follower-Zones Status 17-24 120-128 117 – Stay Armed Status 149 – Alt. 204 – Follower-Zones Communicator 25-32 120 – Away Armed/no 155 –...
  • Page 181 [009] [001] - [164] PGM Types 129 – PGM 129: 130 – PGM 130: 131 – PGM 131: 132 – PGM 132: 133 – PGM 133: 134 – PGM 134: 135 – PGM 135: 136 – PGM 136: 137 – PGM 137: 138 –...
  • Page 182 [010] [000 - 164] PGM Attributes ☑ 01 – True Output ☑ Schedule 001 123 – Command Output ☐ 02 – Timed Output ☐ 03 – Code Required ☑ 01 – True Output ☑ Schedule 001 124 – Command Output ☐...
  • Page 183 [010] [000 - 164] PGM Attributes ☑ 01 – True Output 156 – Latched System Event ☐ 02 – Timed Output ☑ 04 – Fire Alarm ☑☑ 05 – Panic Alarm ☑ 06 – Burglary Alarm ☑ 07 – Medical Alarm ☑...
  • Page 184 [010] [000 - 164] PGM Attributes 184 – Open After Alarm ☑ 01 – True Output ☑02 – Timed Output 200 – Zone Follow by ☑ 01 – True Output Zone o 02 – Timed Output ☑ 04 – Latching ☐...
  • Page 185 [010] PGM Attribute Assignment: 037 – PGM 37: 038 – PGM 38: 039 – PGM 39: 040 – PGM 40: 041 – PGM 41: 042 – PGM 42: 043 – PGM 43: 044 – PGM 44: 045 – PGM 45: 046 –...
  • Page 186 [011] PGM Config. Options Description on [011] PGM Configuration Options Zone Follower by Zone Prox. Used Schedule (000-128; Default (000-095; Default (000-004; Default 000) 000) 000) HSM2204 #1 PGM 5 PGM 6 PGM 7 PGM 8 HSM2204 #2 PGM 9 PGM 10 PGM 11 PGM 12...
  • Page 187 [011] PGM Config. Options Description on [011] PGM Configuration Options Zone Follower by Zone Prox. Used Schedule (000-128; Default (000-095; Default (000-004; Default 000) 000) 000) PGM 57 PGM 58 PGM 59 PGM 60 HSM2208 #4 PGM 61 PGM 62 PGM 63 PGM 64 PGM 65...
  • Page 188 [011] PGM Config. Options Description on [011] PGM Configuration Options Zone Follower by Zone Prox. Used Schedule (000-128; Default (000-095; Default (000-004; Default 000) 000) 000) PGM 97 PGM 98 PGM 99 PGM 100 HSM2208 #9 PGM 101 PGM 102 PGM 103 PGM 104 PGM 105...
  • Page 189 [011] PGM Config. Options Description on [011] PGM Configuration Options Zone Follower by Zone Prox. Used Schedule (000-128; Default (000-095; Default (000-004; Default 000) 000) 000) PGM 137 PGM 138 PGM 139 PGM 140 HSM2208 #14 PGM 141 PGM 142 PGM 143 PGM 144 PGM 145...
  • Page 190: System Lockout

    System Lockout [012] System Lockout (3-Digit Decimal) Description on [012] System Lockout Keypad Lockout: (Range: 000-255; Default 003 000 006) Note: For EN installations maximum programmed lockout of 10 attempts. Keypad Lockout Duration: (Range: 001-255; Default 001 000 002) Note: For EN installations minimum programmed duration of 2 minutes.
  • Page 191 ☑ 4 – Quick Arming/Function ☐ 5 – Not Used ☐ 6 – Master Code Not User Changeable ☑ 7 – Telephone Line Monitor Enable ☑8 – TLM Audible When Armed [016] System Options 4 Description on [016] System Option 4 ☑...
  • Page 192 ☐ 6 – Not Used ☐ 7 – Exit Delay Restart ☑ 7 – Exit Delay Restart ☑ 7 – Exit Delay Restart ☐ 8 – AC Fail Trouble Beeps ☑ 8 – AC Fail Trouble Beeps [019] System Options 7 Description on [019] System Option 7 ☐...
  • Page 193 ☐ 8 – Audible Exit Delay for Stay Arm [022] System Options 10 Description on [022] System Option 10 ☐ 1 – [F] Key Option ☐ 2 – Not Used ☐ 3 – Not Used ☐ 4 – Test Transmission Counter in Hours ☐...
  • Page 194: Auto-Arm / Disarm

    ☐ 6 – Not Used ☐ 7 – Brownout Detection Enabled/Disabled ☐ 8 – DLS Disconnect [025] System Options 13 Description on [025] System Option 13 ☐ 1 – European Dial ☑ 2 – Force Dial ☐ 3 – Test Transmission Counter in Minutes ☐...
  • Page 195 (4-digit HH:MM) Sunday: Thursday: Default: 9999 Monday: Friday: Tuesday: Saturday: Wednesday: 003 – Partition 1 Auto- Holiday 1: o On ☑ Off Disarming Holiday Schedule: Holiday 2: o On ☑ Off (3-digit decimal) Holiday 3: o On ☑ Off Holiday 4: o On ☑ Off 004 –...
  • Page 196 Wednesday: Holiday 1: o On ☑ Off 003 – Partition 3 Auto- Disarming Holiday Schedule: (3-digit decimal) Holiday 2: o On ☑ Off Holiday 3: o On ☑ Off Holiday 4: o On ☑ Off 004 – Partition 3 Auto-Arming Pre-Alert (Default: 004): 005 –...
  • Page 197 Holiday 3: o On ☑ Off Holiday 4: o On ☑ Off 004 – Partition 5 Auto-Arming Pre-Alert (Default: 004): 005 – Partition 5 Auto-Arming Postpone Timer (Default: 000): 006 – Partition 5 No Activity Arming Timer (Default: 000): 007 – Partition 5 No Activity Arming Pre-Alert Timer (Default: 001): [156] Partition 6 Auto-Arm/Disarm 001 –...
  • Page 198: Partition And Zone Assignment

    Holiday 3: o On ☑ Off Holiday 4: o On ☑ Off 004 – Partition 7 Auto-Arming Pre-Alert (Default: 004): 005 – Partition 7 Auto-Arming Postpone Timer (Default: 000): 006 – Partition 7 No Activity Arming Timer (Default: 000): 007 – Partition 7 No Activity Arming Pre-Alert Timer (Default: 001): [158] Partition 8 Auto-Arm/Disarm 001 –...
  • Page 199 001 – 01-08 ☑ ☑ ☑ ☑ ☑ ☑ ☑ ☑ ☑ 001 – 01-08 ☐☐☐☐☐☐☐☐ 002 – 09-16 ☑ ☑ ☑ ☑ ☑ ☑ ☑ ☑ 002 – 09-16 ☐☐ ☐ ☐ ☐ ☐ ☐☐ ☐☐ ☐ ☐ ☐ ☐ ☐☐ ☐☐...
  • Page 200: Communications

    006 – 41-48 ☐☐☐☐☐☐☐☐ 006 – 41-48 ☐☐☐☐☐☐☐☐ 007 – 49-56 ☐☐☐☐☐☐☐☐ 007 – 49-56 ☐☐☐☐☐☐☐☐ ☐☐☐☐☐☐☐☐ ☐☐☐☐☐☐☐☐ 008 – 57-64 008 – 57-64 ☐☐☐☐☐☐☐☐ ☐☐☐☐☐☐☐☐ 009 – 65-72 009 – 65-72 ☐☐☐☐☐☐☐☐ ☐☐☐☐☐☐☐☐ 010 – 73-80 010 – 73-80 011 –...
  • Page 201 ☐ Alt Comm Rec 2 ☐ Alt Comm Rec 3 ☐ Alt Comm Rec 4 ☑ PSTN-Phone Line 003 – Receiver 3: ☐ Alt Comm Auto Routing ☐ Alt Comm Rec 1 ☐ Alt Comm Rec 2 ☐ Alt Comm Rec 3 ☐...
  • Page 202 ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☐☐ ☑☐☐ ☑☐☐ ☑☐☐ ☑☐☐ 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 5 6 7 8 5 6 7 8 5 6 7 8 5 6 7 8 ☑☑☑☑...
  • Page 203 ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☑☑☑ ☑☐☐ ☑☐☐ ☑☐☐ ☑☐☐ ☑☐☐ 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 5 6 7 8 5 6 7 8 5 6 7 8 5 6 7 8 ☑☑☑☑...
  • Page 204 [308] Event Reporting Description on ☑1 – Duress Alarm 001 – Miscellaneous Alarm 1 ☑ 2 – Opening After Alarm ☑ 3 – Recent Closing Alarm ☑ 4 – Zone Expander Supervisory Alarm ☑ 5 – Zone Expander Supervisory Alarm Restore ☑...
  • Page 205 [308] Event Reporting Description on ☑o 1 – Panel AC Fail Trouble 301 – Panel Events 1 ☑o 2 – Panel AC Fail Restore ☑ 3 – Panel Low Battery Trouble ☑ 4 – Panel Low Battery Trouble Restore ☑ 5 – Panel Battery Absent Trouble ☑...
  • Page 206 [308] Event Reporting Description on ☑ 1 – Firmware Update Begin 313 – Maintenance Events 3 ☑ 2 – Firmware Update Successful ☑ 3 – Firmware Update Fail ☑ 1 – Gas Trouble 314 – Maintenance Events 4 ☑ 2 – Gas Trouble Restore ☑...
  • Page 207 [308] Event Reporting Description on ☑ 1 – Alt. Comm. Module Comm 351 – Alternate Communicator 1 Fault ☑ 2 – Alt. Comm. Module Comm Fault Restore ☑ 7 – Alt. Comm. Radio/SIM Failure ☑8 – Alt. Comm. Radio/SIM Failure Restore 352 –...
  • Page 208: Call Directions

    [308] Event Reporting Description on ☑ 1 – Device AC Fail 361 – Wireless Device Events ☑ 2 – Device AC Restore ☑ 3 – Device Low Battery ☑ 4 – Device Low Battery Restore ☑ 5 – Device Fault ☑...
  • Page 209 001 – Partition 2 Alarm/ ☑ Receiver #1 ☐ Receiver #3 Restore: ☐ Receiver #2 ☐ Receiver #4 002 – Partition 2 Tamper/ ☑ Receiver #1 ☐ Receiver #3 Restore: ☐ Receiver #2 ☐ Receiver #4 003 – Partition 2 Opening/ ☐...
  • Page 210 ☐ Receiver #2 ☐☐ Receiver #4 ☑ Receiver #1 ☐ Receiver #3 002 – Partition 7 Tamper/ Restore: ☐ Receiver #2 ☐ Receiver #4 ☐ Receiver #1 ☐ Receiver #3 003 – Partition 7 Opening/ Closing: ☐ Receiver #2 ☐ Receiver #4 [318] Partition 8 Call Directions 001 –...
  • Page 211: Dls Programming

    [380] Communicator Option 1 1 – ☐ Communications Enabled 2 – ☐ Restore on Bell Time-out 3 – ☐ Pulse Dialing Description on [380] Communicator Option 1 4 – ☐ Pulse Dial after 5th Attempt 5 – ☐ Parallel Communications 6 –...
  • Page 212: Virtual Inputs

    [402] PSTN DLS Phone Number Programming (31-digit phone number; Default: DFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF): [403] DLS Access Code (6-digit hex; 000000-FFFFFF; Default: 212800632100): [404] DLS/SA Panel ID (10-digit hex; 0000000000-FFFFFFFFFF; Default 2128000000): [405] PSTN Double Call Timer (3-decimal; 000-255; Default: 060030): [406] PSTN Number of Rings to Answer On (3-decimal;...
  • Page 213: Schedule Programming

    Schedule Programming [601] Programming Schedule 1 Description on [601]-[604] Schedule Labels Interval 1 101 – Start Time: 102 – End Time: 103 – Days Assignment: 104 – Holiday Assignment: (4- digit decimal) 01 – ☐ Sunday ☐ Holiday 1 02 – ☐ Monday ☐...
  • Page 214 103 – Days Assignment: 104 – Holiday Assignment: (4- digit decimal) 01 – ☐ Sunday ☐ Holiday 1 HH:MM 02 – ☐ Monday ☐ Holiday 2 03 – ☐ Tuesday ☐ Holiday 3 t☐ HH:MM Default: 0000 04 –☐Wednesday ☐ Holiday 4 05 –...
  • Page 215 05 – ☐ Thursday 06 – ☐ Friday 07 – ☐ Saturday Interval 2 201 – Start Time: 202 – End Time: 203 – Days Assignment: 204 – Holiday Assignment: 01 – ☐ Sunday ☐ Holiday 1 (4- digit decimal) HH:MM 02 –...
  • Page 216 (4- digit decimal) 01 – ☐ Sunday ☐ Holiday 1 02 – ☐ Monday ☐ Holiday 2 HH:MM to HH:MM Default: 0000 03 – ☐ Tuesday ☐ Holiday 3 04 – ☐ Wednesday ☐ Holiday 4 05 – ☐ Thursday 06 –...
  • Page 217: Audio Module Programming

    Description on 006 – Holiday Group 2 Date 6: [711]-[714] Holiday Schedules 007 – Holiday Group 2 Date 7: 008 – Holiday Group 2 Date 8: 009-099 – Holiday Group 2 Date 9-99: [713] Holiday Group 3 (6-Digit Decimal) 001 – Holiday Group 3 Date 1: MMDDYY 002 –...
  • Page 218 Zone 13 Station Assignment: Zone 14 Station Assignment: Zone 15 Station Assignment: Zone 16 Station Assignment: Zone 17 Station Assignment: Zone 18 Station Assignment: Zone 19 Station Assignment: Zone 20 Station Assignment: Zone 21 Station Assignment: Zone 22 Station Assignment: Zone 23 Station Assignment: Zone 24 Station Assignment: Zone 25 Station Assignment:...
  • Page 219 Zone 57 Station Assignment: Zone 58 Station Assignment: Zone 59 Station Assignment: Zone 60 Station Assignment: Zone 61 Station Assignment: Zone 62 Station Assignment: Zone 63 Station Assignment: Zone 64 Station Assignment: Zone 65 Station Assignment: Zone 66 Station Assignment: Zone 67 Station Assignment: Zone 68 Station Assignment: Zone 69 Station Assignment:...
  • Page 220 Zone 101 Station Assignment: Zone 102 Station Assignment: Zone 103 Station Assignment: Zone 104 Station Assignment: Zone 105 Station Assignment: Zone 106 Station Assignment: Zone 107 Station Assignment: Zone 108 Station Assignment: Zone 109 Station Assignment: Zone 110 Station Assignment: Zone 111 Station Assignment: Zone 112 Station Assignment: Zone 113 Station Assignment:...
  • Page 221 [802][600] 2-Way Audio Trigger Option 1 1 - ☐ Tampers 2 - ☐Future Use 3 - ☐ [A] Key Alarm 4 - ☐ [P] Key Alarm 5 - ☐ Duress Alarm 6 - ☐ Opening After Alarm 7 - ☐ Future Use 8 - ☐...
  • Page 222: Wireless Programming

    Audio Duration: 2-digit entry Default: 90 Record Time: 3-digit entry Default: 105 Erase Time: 2-digit entry Default: 15 minutes 1 - ☐ Audio Station 1 Tamper Audio Station Tamper Option 2 - ☐ Audio Station 2 Tamper 3 - ☐ Audio Station 3 Tamper 4 - ☐...
  • Page 223: Alternate Communicators

    701-716 Configure Wireless Keypads 801-810 Wireless Options 841 Visual Verification Programming 901-905 Delete Wireless Devices 921-925 Replace Wireless Devices 990 Show All Devices 999 Reset Devices to Factory Default Alternate Communicators [850] Cellular Signal Strength (Description on [850] Cellular Signal Strength) [851] Alternate Communicator Programming Refer to the installation instructions provided with the alternate communicator for details.
  • Page 224 021 – Keypad Option 1 1 – ☑ [F] Key Enabled For systems compliant with 2 – ☑ ☑ [M] Key Enabled EN50131-1 and EN50131-3 Section [021]: options 1 and 2 must be OFF. 2-digit decimal 3 – ☑ ☑ [P] Key Enabled 4 –...
  • Page 225: Template Programming

    Template Programming [899] Template Programming 5 Digit Template Code: Central Station Phone Number: Description on Template Central Station Account Code: Programming Partition Account Code: DLS Access Code: Partition 1 Entry Delay 1: Partition 1 Exit Delay: Installer Code: System information ☐...
  • Page 226: Wireless Placement Testing

    000 – View All Modules Description on [903] Confirm 001 – View Keypads* Module 002 – View HSM2108 8 Zone Module* *LED and ICON keypads 003 – View HSM2208 8 Output Module O/P* 006 – View HSM2Host* 009 – View HSM2300 Power Supply 1A* 010 –...
  • Page 227: Battery Settings

    003 – Zone Soak Test Assignment - Zones 17-24 004 – Zone Soak Test Assignment - Zones 25-32 005 – Zone Soak Test Assignment - Zones 33-40 006 – Zone Soak Test Assignment - Zones 41-48 007 – Zone Soak Test Assignment - Zones 49-56 008 –...
  • Page 228 999 – Default All Keypads 901-916 – Default Keypad 1-16 [993] Default Alt Comm [996] Default HSM2HOST Wireless Receiver [988] Default HSM2955 [999] Default System (Descriptions on [989] Default Master Code) PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 229: Programming Worksheets

    Programming Worksheets PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 230: Troubleshooting

    Troubleshooting Testing • Power up system • Program options as required (see Programming Descriptions) • Manually trip then restore zones • Verify correct reporting codes are sent to the central station Troubleshooting LCD programmable-message keypad: • Press [*][2] followed by access code if required to view a trouble condition •...
  • Page 231 Trouble Detailed trouble 05 – Device 01 – Zone 001 - 248 08 – Heat trouble Faults 03 – Siren 1-16 09 – CO trouble 04 – Repeater 1-8 10 – Freeze trouble 06 – Device mask 11– Probe disconn. 12–...
  • Page 232 Trouble [1] Service Required Press [01] to determine specific trouble [04] Output 1 Fault If output #1 is unused: ensure terminals O1, AUX are jumpered with 1K resistor (brown, black, red). HSM2204 output #1 open circuit. If output #1 is used: disconnect wire leads from O1, AUX terminals, measure resistance of leads: Open circuit indicates a break in wiring.
  • Page 233 Trouble [2] Module Battery Trouble Press [02] to determine specific trouble [07] Power Supply 1-4 Low Battery Verify voltage measured across DC input terminals is 16-18 VAC. Replace (HSM2300) HSM65W power supply adapter if required. Enter 07 to view which HSM2300 has a Connect battery, remove AC power.
  • Page 234 Trouble [3] Bus Voltage Trouble Press [03] to determine specific trouble Trouble Troubleshooting [01] HSM2HOST Bus Low Voltage Ensure voltage at module is higher than the documented limits. The 2-way wireless integration module Ensure wire run is not too long. has detected a voltage less than 6.3V on Check voltage of panel battery.
  • Page 235 Trouble [4] AC Failure Press [04] to determine specific trouble Trouble Troubleshooting [01] Zone 1-248 AC Verify voltage measured across DC input terminals is 16-20VDC. Replace HSM65W power adapter if required. [03] Siren 1-16 AC For the HSM2204 or HSM2300 modules, ensure a 40VA 16.5VAC transformer [04] Repeater 1-8 AC is being used.
  • Page 236 Trouble [05] Device Faults Press [05] to determine specific trouble [10] Freeze trouble Move the device to a location with room temperature and ensure the trouble clears. If not check the programming threshold for low temperature for the Enter 08 to view the wireless zone which is zone.
  • Page 237 Trouble [9] Module Supervisory Press [09] to determine specific zones with a tamper trouble Trouble Troubleshooting [01] HSM2HOST Ensure the module is physically connected to the corbus. [02] Keypad 1-30 Measure power across corbus Red and Blk directly on the module and ensure it is at 10.5V (min).
  • Page 238 Trouble [11] Communications Press [11] to determine specific trouble [04] Alternate Comm Cellular Check the the event buffer for trouble details. The alternate communicator has detected For radio/SIM failure, ensure the cellular plug-in module is connected to the a radio or SIM failure, a cellular network panel properly and that the SIM card is correctly inserted in the right orientation.
  • Page 239 Trouble [13] AUX Trouble Press [13] to toggle through troubles Trouble Troubleshooting [05] HSM2300 Check for a short between Aux+ and Aux- or other system ground. [06] HSM2204 Ensure the aux current draw has not exceeded the documented limits. [07] System area Ensure voltage between AUX+ and AUx - is between 9VDC to 14VDC.
  • Page 240: Reporting Codes

    Reporting Codes The following tables contain Contact ID and Automatic SIA format reporting codes. [308] Event Reporting for event reporting codes. Contact ID Each of the digits indicate specific information about the signal. For example, if zone 1 is an entry/ exit point, the event code contains [34].
  • Page 241 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[101] Keypad 11 tamper/ E(3)83-611 / R(3)83-611 TA-0611 / TR-0611 restore alarm [308]-[101] Keypad 12 tamper/ E(3)83-612 / R(3)83-612 TA-0612 / TR-0612 restore alarm [308]-[101] Keypad 13 tamper/ E(3)83-613 / R(3)83-613 TA-0613 / TR-0613 restore alarm [308]-[101]...
  • Page 242 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[101] Repeater 6 tamper/ E(3)83-906 / R (3)83-906 TA-0906 / TR-0906 restore alarm [308]-[101] Repeater 7 tamper/ E(3)83-907 / R (3)83-907 TA-0907 / TR-0907 restore alarm [308]-[101] Repeater 8 tamper/ E(3)83-908 / R (3)83-908 TA-0908 / TR-0908 restore alarm...
  • Page 243 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[101] HSM2208: 8-Output E(3)41-202 / R(3)41-202 ES-0202 / EJ-0202 Expander module #2 tamper/restored [308]-[101] HSM2208: 8-Output E(3)41-203 / R(3)41-203 ES-0203 / EJ-0203 Expander module #3 tamper/restored [308]-[101] HSM2208: 8-Output E(3)41-204 / R(3)41-204 ES-0204 / EJ-0204 Expander module #4...
  • Page 244 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[101] HSM2204: Power E(3)41-603 / R(3)41-603 ES-0603 / EJ-0603 Supply-1A (4 high- current outputs) #3 tamper/restored [308]-[101] HSM2204: Power E(3)41-604 / R(3)41-604 ES-0604 / EJ-0604 Supply-1A (4 high- current outputs) #4 tamper/restored [308]-[101]...
  • Page 245 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[201] Special Closing - System R(4)AA-000 CL-0000 armed via: quick arm, keyswitch, function key, maintenance code, DLS software [308]-[211] Late to Close - Auto-arm E(4)54-000 CI-0000 prealert sounded [308]-[211] Exit Fault E(3)74-ZZZ...
  • Page 246 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[332] Hardwired Module MA/R E(3)3A-201-216 ET-0201-0216 Supervisory trouble/ R(3)3A-201-216 ER-0201-0216 restore - HSM2208 [308]-[332] Hardwired Module MA/R E(3)3A-551 ET-0551 Supervisory trouble/ R(3)3A-551 ER-0551 restore - HSM2HOST [308]-[332] Hardwired Module MA/R E (3)3A-601-604...
  • Page 247 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[332] HSM2204 3 Battery MA/R E(3)11-603 YM-0603 / YR-0603 absent trouble/restore R(3)11-603 [308]-[332] HSM2204 4 Battery MA/R E(3)11-604 YM-0604 / YR-0604 absent trouble/restore R(3)11-604 [308]-[332] HSM2300 1 Battery MA/R E(3)11-621 YM-0621 / YJ-0621...
  • Page 248 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[353] Alternate MA/R E(3)AA-995 YX-0995 / YZ-0995 Communicator SMS R(3)AA-995 Config trouble/restore [308]-[351] Remote Programming MA/R E(6)27-000 / E(6)28-000 LB-0000 / LS-0000 Begin/End Wireless Events [308]-[361] Wireless Zone Low MA/R E(3) 84-ZZZ XT-ZZZZ / XR-ZZZZ...
  • Page 249 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[001] Recent Closing - Alarm E(4)59-UUU CR-UUUU occurs within two minutes of system arming [308]-[001] Burglary Verified E(1)39-000 BV-0000 [308]-[001] Burglary Not Verified E(3)78-000 BG-0000 [308]-[001] HSM2108 Zone E(1)43-000 UA-0000 / UH-0000 Expander Supervisory...
  • Page 250 Automatic Contact ID Section # Definition Dialer Direction* Codes SIA Auto Rep Codes** [308]-[314] Freeze Trouble / MA/R E(3)8A - ZZZ ZT-ZZZZ / ZJ-ZZZZ Restore R(3)8A - ZZZ Carbon Monoxide MA/R E(3)8A - ZZZ UT-ZZZZ / UJ-ZZZZ Trouble R(3)8A - ZZZ [308]-[311] Cold Start - System has MA/R...
  • Page 251 Zone Definition SIA Auto Rep Codes Contact ID Auto Rep Codes 24-Hr. Burglary BA-ZZZZ / BH-ZZZZ E(1) 3A - ZZZ / R(1)3A- ZZZ Delayed 24-Hr. Fire (Wireless) FA-ZZZZ / FH-ZZZZ E(1) 1A - ZZZ / R(1)1A - ZZZ Standard 24-Hr. Fire (Wireless) FA-ZZZZ / FH-ZZZZ E(1) 1A - ZZZ / R(1)1A - ZZZ 24-Hr.
  • Page 252: Word Library

    Word library Aborted Access Active Activity Alarm Area Armed Arming Attic Auxiliary Away Baby Back Basement Bathroom Battery Bedroom Bonus Bottom Breezeway Building Bypass Bypassed Cabinet Camera Canceled Carbon Central Chime Closed Closet Closing Code Communicator 42 Computer Control Date Daughter’s Degrees Delay...
  • Page 253 196 2 197 3 198 4 199 5 200 6 201 7 202 8 203 9 204 A 205 B 206 C 207 D 208 E 209 F 210 G 211 H 212 I 213 J 214 K 215 L 216 M 217 N 218 O...
  • Page 254: Template Programming Tables

    Template programming tables The following tables show the programming options for template programming digits 1-5. Digit 1 – Zones 1-8 Definition Options Note: A “0” in the digit 1 location indicates that the first 8 zones use the panel default zone definitions.
  • Page 255: Digit 3 - Reporting Code Communication Options

    Digit 3 – Reporting Code Communication Options Entry Template Programming Disabled [380] Comm Toggles 1 - Bit 1 Communications Enabled - Off Receiver 1 and 2 SIA with Backup [380] Comm Toggles 1 - Bit 1 Communications Enabled - On [350] Communicator Formats - [001] Receiver 1 - 04 SIA [350] Communicator Formats - [002] Receiver 2 - 04 SIA [350] Communicator Formats - [003] Receiver 3 - 04 SIA...
  • Page 256: Digit 4 - Reporting Code Configuration Options

    Entry Template Programming Receiver 1 SIA [380] Comm Toggles 1 - Bit 1 Communications Enabled - On [350] Communicator Formats - [001] Receiver 1 - 04 SIA [350] Communicator Formats - [002] Receiver 2 - 04 SIA [350] Communicator Formats - [003] Receiver 3 - 04 SIA [350] Communicator Formats - [004] Receiver 4 - 04 SIA [381] Comm Toggles 2 - Bit 2 Bell Ringback - Off [384] Comm Backup - Bit 2 Receiver 2 Backup - Off...
  • Page 257: Common Group

    Openings/ Zone Alarm DLS/Installer Lead Option Common Selected Troubles Closings Restore In/Out i indicates included, blank indicates default setting, X indicates disabled Common Group Common Group Common Group Programming Set all reporting codes to automatic [308] Event Reporting - All Events On Alarm/restore call directions enabled [311][001] Partition 1 Alarm/Restore - Bit 1 Receiver 1 - On [311][001] Partition 1 Alarm/Restore - Bit 2 Receiver 2 - Off...
  • Page 258 Selected Troubles Group Selected Troubles Programming Battery [308][301] - Bit 3 Panel Low Battery - On [308][301] - Bit 4 Panel Low Battery Restore - [308][301] - Bit 5 Panel Battery Absent - On [308][301] - Bit 6 Panel Battery Absent Restore - On [308][331] - Bit 3 Module Low Battery - On [308][331] - Bit 4 Module Low Battery Restore...
  • Page 259 • Openings & Closings - Sets Residential Dial Reporting Codes for all openings and closings Openings/Closings Group Openings/Closings Programming Enable All User Open/Close Reports [308][201] - Bit 1 User Closing - On [308][201] - Bit 2 User Opening - On [308][201] - Bit 5 Special Closing - On [308][201] - Bit 6 Special Opening - On [308][202] - Bit 1 Automatic Closing - On...
  • Page 260: Digit 5 - Dls Connection Options

    Digit 5 - DLS Connection Options Option Programming section DLS connection/call back setting [401] Option 1 OFF Double Call Disabled Option 3 OFF Call Back Disabled Option 4 OFF User Initiated Call Up Disabled [406] 000 Number of Rings to Answer On Disabled [401] Option 1 ON Double Call Enabled Option 3 OFF...
  • Page 261 This code is entered into programming section [006][001]. After the installer code has been programmed the system returns to the base installer programming menu. All template programming information defaults after performing a hardware or software panel default. The 5-digit template programming code is defaulted to 0000000. Note: Pressing the pound key (#) advances through template programming, accepting what is displayed in these locations, potentially overwriting desired programming.
  • Page 262: Ascii Characters

    ASCII Characters “ & ‘ < > ¥ ╲ 100 101 102 103 104 ‫׀‬ → ← 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 160 □...
  • Page 263: Wiring Diagrams

    Wiring diagrams HS2016, HS2032, HS2064, HS2128 UL/ULC Wiring Diagram PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 264: Zone Wiring

    Zone Wiring Bell Wiring PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 265: Pgm Wiring

    PGM Wiring Telephone line wiring Note: For ULC installations, please refer to the ULC Installation Information Sheet part #29002157. PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 266: Neo Reference Manual Feature Changes

    Neo Reference Manual Feature Changes V1.35 • When Access Code Required for [*][2] enabled, trouble beeps are silenced when the [*][2] menu has been entered and exited. • New "Bell Silenced" message displayed after a fire or CO alarm is silenced with a user code. •...
  • Page 267 Added photo mode screen saver. User functions for SMS programming, late to open and authorizing update. V1.14 • Way Audio: 2-way audio initiated by Central Station [802][603] option 8. • Placement Test: Display 24 hour zone placement test results. • Module supervisory Trouble: Corrected issue with module supervisory troubles being generated and restored immediately.
  • Page 268 • Fixed issue where firmware upgrade of the panel caused all programming sections to be defaulted and modules to be unresponsive V1.01 • Initial launch version of PowerSeries Neo PowerSeries Neo HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Controller Reference Manual...
  • Page 269: Regulatory Approvals

    Regulatory Approvals Regulatory Approvals Regulatory Approvals FCC COMPLIANCE STATEMENT CAUTION: Changes or modifications not expressly approved by Digital Security Controls could void your authority to use this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 270: Ised Statement

    Incidence of Harm If this equipment HS2016/HS2032/HS2064/HS2128 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible.
  • Page 271: Ul/Ulc Installations

    UL/ULC Installations This product (HS2016/HS2032/HS2064/HS2128) has been tested and found in compliance with the following standards: • UL1610 Central-Station Burglar-Alarm Units • UL365 Police Station Connected Burglar Alarm Units and Systems • UL1023 Household Burglar-Alarm System Units • UL985 Household Fire Warning System Units •...
  • Page 272 • Arm/Disarm Bell Squawk shall be enabled when using wireless key PG4939/PG4929/PG4949 (section [014], option 1 shall be ON) • A code shall be required for bypassing (section [023], option 4 shall be ON) • Trouble beeps shall be enabled (section [022], option 7 shall be ON) •...
  • Page 273: Ulc Commercial Burglary

    • Power supply wiring for Burglary Alarm Initiating devices (Motion detectors, magnetic contacts, glass break detectors, etc.) shall be connected to the compatible Power Supply Module AUX outputs (located on the power supply module board assembly e.g. HSM2300, HSM2204) or expander module AUX outputs located on the expander module board assembly (e.g.
  • Page 274: Ul Local, Central Station, Police Connect With No Line Security Service

    • For Encrypted line security applications, the Models TL2803G(R)E IP/3G Interface, 3G2080(R)E 3G Interface or TL280(R)E IP Interface shall have the Encryption Key enabled (AES128 bit encryption algorithm is validated under NIST Certificate No.2645 • Wireless Supervision window shall be enabled (refer to Wireless Programming, sections [804]>[802]) UL Local, Central Station, Police Connect with No Line Security Service •...
  • Page 275: Control Of The Protected Premises

    Control of the Protected Premises In order to have a UL certificated system, the protected area shall be under the responsibility of one ownership and management (i.e., one business under one name). This may be a group of buildings attached or unattached with different addresses but under the responsibility of someone having mutual interest.
  • Page 276: Aux Loading And Battery Selection

    • Power supply wiring for Burglary Alarm Initiating devices (Motion detectors, magnetic contacts, glass break detectors, etc.) shall be connected to the compatible Power Supply Modules AUX outputs (located on the power supply module board assembly e.g. HSM2300, HSM2204) or Expander Module AUX outputs(located on the expander module board assembly, for example, HSM2108, HSM2208.) For fire and CO applications, RM-1 (C) or RM-2 power loop supervision relay shall be connected to Aux Power Output to report wiring faults if it is used for powering fire/CO devices.
  • Page 277: Sia False Alarm Reduction Installations: Quick Reference

    Alarm time 4 minutes 15 minutes 4 min (UL resi 5 minutes fire) (Alarm 5 min (Home Transmission Health Care only) and ULC Resi Fire) Recharging 400mA, 700mA 400mA, 700mA 400mA, 700mA 400mA, 700mA 400mA, 700mA current setting (*) For UL Residential Fire Installations, using hardwired CO Alarm Detectors, the maximum discharge current shall be limited to 250mA to ensure 24h standby operation followed by 4 minute CO alarm notification then followed by an additional 12h of CO Alarm notification.
  • Page 278: Sia Quick Reference Table

    • This control panel has a communication delay of 30 seconds. It can be removed or increased up to 45 seconds by the end user with installer consultation. • The system shall be installed with the sounding device activated and the communicator enabled for transmission using SIA or CID format.
  • Page 279 Abort Window Time - Access to the Range: 00 - 45 sec. Required for Non-Fire zones programmable delay Default: 30 sees (programmable) [377]>[002], option 1 before communicating alarms Note: Combined entry delay and communications delay (abort win- dow) shall not exceed 60 sec- onds.
  • Page 280: Eu Compliance Statement

    Swinger Shutdown Access to swinger Non-police response Allowed Enable shutdown, zones [002]>[001] - [128], transmission delay and Default: Enabled option 6 ON cross zone attributes. Zone attribute option 6 (Swinger Shutdown enabled) is ON. 24-Hr. Auto-verified Access to 24-Hr. Auto- Must choose zone type Required Fire...
  • Page 281: Important Notes For En50131-1 Compliant Systems

    For EN50131 compliant installations only the intrusion portion of the alarm system has been investigated. Fire Alarm and Auxiliary (Medical) Alarm functions were not included in the evaluation of this product under the requirements of the above mentioned standards. Additional features implemented for EN 50131 Grade 2: •...
  • Page 282: Australia / New Zealand Regulatory Compliance

    In this configuration there are no non-mandatory events generated in the event buffer and compliance with minimum 250 events mandatory events storage (Grade 2) is ensured as per FTC Audible Bell.10.1 in EN50131-3. Compliance labeling should be removed or adjusted if non- compliant configurations are selected.
  • Page 283 6.4.5 Completion of unsetting using a digital key (e.g., MPT or PG8929, PG8939, PG8949) either before entering the protected premises (use PG8929, PG8939, PG8949) or after entering the protected premises (use MPT). The entry delay is activated if the initial entry door is opened before the HS3032, HS3128, HS3248 has been unset.
  • Page 284: Specifications For En50131

    Specifications For EN50131 Specifications Zone Configuration • 16, 32, 64, or 128 wireless zones supported and up to 8 hardwired zones available on the controller • zone types and 14 programmable zone attributes • Zone configurations available: normally closed, single EOL and DEOL supervised •...
  • Page 285 Power Supply - International • Input ratings: 220V-240Vac, 50/60Hz, 200mA • Transformer required, mounted in the same enclosure, permanently connected • Transformer secondary ratings: 16.5Vac, 40VA min. Note: For installations using the transformer mounted inside the cabinet, replace fuse only with the same type (20mm) rated 250V/315mA.
  • Page 286 • Recharging time to 80% 72 hours • Recharging rate: 240mA (12 hours max.), 480mA (24 hour backup) • Backup time: 24 hours (UL) • Battery lifespan: 3-5 years • Low battery trouble indication threshold 11.5VDC • Battery restore voltage 12.5V •...
  • Page 287 • Visual verification (images + audio)* • Proximity tag support • PGM scheduling • Quick arming • User, partition, module, zone and system labels • Soak test* • Programmable system loop response • Keypad and panel software versions viewable through keypad •...
  • Page 288: Locating Detectors And Escape Plan

    Locating Detectors and Escape Plan About this task: The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms. Smoke Detectors Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent. Experiments with typical fires in homes indicate that detectable quantities of smoke precede detectable levels of heat in most cases.
  • Page 289 Figure 2 Figure 3 Figure 1 Figure 3a Figure 4 Fire Escape Planning There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a family escape plan be developed and rehearsed. Every family member should participate in developing the escape plan.
  • Page 290 • We recommend that you contact your local fire department and request further information on fire safety and escape planning. If available, have your local fire prevention officer conduct an in-house fire safety inspection. Carbon Monoxide Detectors Figure 5 Carbon monoxide is colorless, odorless, tasteless, and very toxic, it also moves freely in the air. CO detectors can measure the concentration and sound a loud alarm before a potentially harmful level is reached.
  • Page 291: Limited Warranty

    Digital Security Controls (“DSC”), a division of Tyco Safety Products Canada Ltd, a part of the Johnson Controls group of companies (“JCI”), warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use.
  • Page 292 work and will be performed until a valid purchase order is received from the Customer a Return Merchandise Authorization number (RMA) is issued by JCI's Customer Service. JCI's liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty.
  • Page 293 and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features.
  • Page 294 detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death. Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions.
  • Page 295: End-User License Agreement (Eula)

    Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd., a part of Johnson Controls group of companies (“JCI”), the manufacturer of the integrated security systems and the developer of the software and any related products or components (“HARDWARE”) which You acquired.
  • Page 296 Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or web site. Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA.
  • Page 297 ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS SOFTWARE PRODUCT. EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

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