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considerable repair time. After you call the Rocstor Technical Support
Center at 1.818.449.2000, a replaceable part can be sent directly to you.
Once the part arrives, call the Rocstor Technical Support Center. A
technician will assist you over the phone to ensure that the installation is
quick and easy.
Service Upgrades
Rocstor offers extra coverage for your product. For information on service
upgrades, refer to www.rocstor.com .
Service upgrades purchased in one country are NOT
transferable to another country.
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Contacting Rocstor
In the United States, refer to the Rocstor website at
www.rocstor.com
.
818.449.2000
1.
Toll-free technical support in the United States and Canada,
5 days a week, 9:00 a.m. to 6:00 p.m. Pacific Standard Time
Be sure to have the following information available before
you call Rocstor:
- Product serial number, model name, and model number
- Applicable error messages
- Add-on options
- Operating system
- Third-party hardware or software
326 D-v1
IMPORTANT NOTE:
If you loose your administrative password and/or your
security key the "Keycrypt"; there may basically be no
chance of recovering your information (data) stored in
your hard drive, hence there are No Warranties, No
Repairs and No Replacements available through Rocstor-
Rocsecure.
Rocstor is a registered trademark and Rocbit is a trademark of
Rocstorage, Inc. All other names are trademarks of their respective
companies.
Mac is a trademark of Apple Computer, Inc., registered in the U.S. and
other countries. Mac and Mac logo are trademarks of Apple Computers,
Inc. registered in the U.S. and other countries.
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