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ThinkCentre TIO24Gen5Touch
User Guide
Machine Types: 12NB-GAR1-WW

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Summary of Contents for Lenovo ThinkCentre TIO24Gen5Touch

  • Page 1 ThinkCentre TIO24Gen5Touch User Guide Machine Types: 12NB-GAR1-WW...
  • Page 2 First Edition (April 2023) © Copyright Lenovo 2023. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Wall Mounting (Optional) .....................2-4 Comfort and accessibility ....................2-5 Adjusting your monitor image ..................2-7 Touch Screen ......................2-13 TIO24Gen5Touch support Lenovo passive pen ............2-14 Selecting a supported display mode ................2-15 Wake on the System and Display ................2-16 Understanding power management ................2-17 Caring for your monitor .....................2-18 Chapter 3.
  • Page 4 Appendix A. Service and Support ............A-11 Registering your option .................... A-11 Online technical support ................... A-11 Telephone technical support ................... A-11 Appendix B. Notices ..................B-1 Recycling information ....................B-2 Trademarks ........................B-3 Power cords and power adapters ................B-3...
  • Page 5: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. í í í .‫اﻟﺮﺟﺎء ﻗﺮاءة ﻣﻌﻠﻮﻣﺎت اﻟﺴﻼﻣﺔ ﻗﺒﻞ ﺗﺮﻛﯿﺐ ھﺬا اﻟﻤﻨﺘﺞ‬ This equipment is not suitable for use in locations where children are likely to be present,...
  • Page 6: Chapter 1. Getting Started

    This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. ThinkCentre TIO24Gen5Touch supports Lenovo Display Control Center - ThinkColour Shipping contents The product package should include the following items: ■...
  • Page 7 ***Your monitor supports the following Tinys that can be installed in your monitor: Production support list Alt + P TIO power button ThinkCentre M93p Tiny (Q87) √ ThinkCentre M83 Tiny (Q85) √ ThinkCentre M73 Tiny (H81) √ ThinkCentre M53 Tiny (Baytrail) √...
  • Page 8 Before you install your Tiny into your monitor, ensure that the Tiny is listed above. 1.Install your computer into the TIO24Gen5Touch 2.When using “ALT+P” to power on Tiny, please Connect a Lenovo keyboard the USB port shown as above on the rear of computer.
  • Page 9: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2.
  • Page 10: Locating Connectors And Controls On Your Monitor

    Locating connectors and controls on your monitor Front view 1.Audio Mute 2. Volume Down 3.Volume Up 4.Microphone Mute 5.Power button Rear view 1.Security-lock slot 2.AC power adapter connector 3.HDMI connector 4.DisplayPort connector 5.USB 3.0 Type B connector 6.USB downstream port 1-5 Flat Panel Monitor User’s Guide...
  • Page 11 Monitor controls The keypad controls on the back cover are accesses to various functions. For information on how to utilize these keypad controls, please see “Adjusting your monitor image”on page 2-7. Chapter 1.Getting started 1-6...
  • Page 12: Setting Up Your Monitor

    Setting up your monitor This section provides information on how to set up your monitor. Assembling your monitor To assemble your monitor, follow the two parts below one by one: Part 1: Install the full-function monitor stand. Part 2: Install the Tiny. Part 3: Install the rear Wi-Fi antenna (optional).
  • Page 13 2. With the Lenovo logo facing you, insert your Tiny into the computer bay until it rests on the stoppers. 3. Press the computer from the front until it completely snaps into position. inset. Note: Make sure the Tiny is aligned with the back cover.
  • Page 14 4. Tighten the screw to secure the Tiny. Part 3: Install the rear Wi-Fi antenna (optional). 1. Pivot the cable cover as shown to the open position. Then, press the decorative cover 2 from the inner side of the cable cover to remove the decorative cover. 2.
  • Page 15 3. Pivot the cable cover as shown to the closed position. Part 4: Install the Kensington-style cable lock (optional). With the key of the Kensington-style cable lock, attach the lock to the security-lock slot on the rear panel of your computer as shown. The lock secures your monitor to a desk, table, or other non-permanent fixture.
  • Page 16 Connecting cables After assembling your monitor, you must connect cables correctly to use the monitor and computer. Your monitor can be used with either the Tiny installed in the monitor or an external desktop/laptop computer. To connect cables, do one of the following: 1.
  • Page 17 4. Connect one end of the USB cable to the USB downstream terminal on the side of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: The USB downstream port does not provide power while the monitor switch is off.
  • Page 18 5. For computer in HDMI connecting. Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the "Lenovo HDMI to HDMI cable OB47070" www.lenovo.com/support/ monitor accessories. 6. Power on the monitor and the computer. 7. User is able to manage the on-screen configurations including applications, menu items and so on with the touch screen.
  • Page 19 8. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/ TIO24Gen5Touch. Refer to the “Manually installing the monitor driver”on page 3-8 section to install the driver. Chapter 1.Getting started 1-14...
  • Page 20: Turning On Your Monitor And Computer

    Turning on your monitor and computer To turn on your monitor and computer, do one of the following: • If you only have the Tiny installed in the monitor, press the power button on the monitor to turn on your monitor and computer. To locate the power button, see“*ThinkCentre M90n-1 supported MTs list:”on page 1-3.
  • Page 21: Chapter 2. Adjusting And Using Your Monitor

    Chapter 2. Adjusting and using your monitor This section will give you information on adjusting and using your monitor. 1. The following illustration shows that you can adjust the monitor at an angle of -5° to the front and 23.5° to the rear. 0°...
  • Page 22 4. The following illustration shows that you can rotate clockwise the monitor at an angel of -5° to the left and 90° to the right. Note: Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point. 0°...
  • Page 23 Speakers Your monitor has integrated 2 speakers which can support audio transmitted over the DP/HDMI video input as well as USB audio. When you select the DP/HDMI mode, the USB3.0 cable is required to connect to the system. When you select the AIO mode, the USB3.0 cable is not needed.
  • Page 24: Wall Mounting (Optional)

    Wall Mounting (Optional) Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following: Step 1: Verify that the Power button is turned Off, then disconnect the power cord. Step 2: Lay the LCD display face down on a towel or blanket.
  • Page 25: Comfort And Accessibility

    For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort.
  • Page 26 Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...
  • Page 27: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description...
  • Page 28 Using the On-Screen Display(OSD) controls The settings adjustable with the user controls are viewed through the OSD, as shown below. Note: When switching to AIO mode, the monitor and the Tiny share the same power button on the monitor, However, if the enhanced standby mode is enabled in the BIOS of the Tiny, you can only use the power button of the computer to turn on the computer.
  • Page 29 Using the Wake on touch Function You can wake up your monitor from standby mode through touch. To use the function: Setting Computer. Open the Device Manager window by clicking Start, Control Panel, Device Manager icon. Click the HID-compliant device button to open the HID-compliant device Properties window.
  • Page 30 Table 2-2. OSD functions OSD Icon on Controls and Sub menu Description Main Menu Adjustments All input ports Brightness Adjusts overall screen brightness. Contrast Adjusts difference between light and dark areas. Volume Adjust the value. • On Dynamic Contrast • Off •...
  • Page 31 OSD Icon on Controls and Sub menu Description Main Menu Adjustments • Model name All input ports • Refresh Rate • Firmware Information • Scalar • USB Hub • Codec • Serial number Select OSD Languages. Note: The language chosen only affects the Language language of the OSD.
  • Page 32: Touch Screen

    Touch Screen Touch screen will optimize your monitor experience. Please use with OS like Windows 10/11. • You can use either single finger touch, or multi-finger touch up to maximum simultaneous 10 touch points. • You do not need to install any other software. Procedures Descriptions Left edge swipe...
  • Page 33: Tio24Gen5Touch Support Lenovo Passive Pen

    TIO24Gen5Touch support Lenovo passive pen Touch Pen Touch leads the intelligent world of all things perception. No battery needed. Lenovo PN:4ZQ1K55922 HIGH-ENG PROFESSIONAL AND EFFICIENT This product is ready to use without installing software or linking Bluetooth, which is convenient and quick. Adopt 7MM replaceable transparent Disc pen and silver fiber...
  • Page 34: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls.
  • Page 35: Wake On The System And Display

    480P 60 Hz 576P 50 Hz 720P 50 Hz/60 Hz 1080P 50 Hz/60 Hz Wake on the System and Display Take the steps outlined below to wake up the system and display when the latter is in standby mode: AIO mode 1.
  • Page 36: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 37: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
  • Page 38: Chapter 3. Reference Information

    Chapter 3. Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information. Disassembling your monitor To disassemble your monitor, follow the four parts below one by one: Part 1: Remove the Kensington-style cable lock (optional). Part 2: Remove the rear Wi-Fi antenna (optional).
  • Page 39 2. Push the computer from the rear as shown to disconnect it completely from the 3 in 1 cable. 3. Pull the computer out of the computer bay. Then, pivot the cable cover as shown to the closed position. Part 4: Remove the full-function monitor stand. 1.
  • Page 40 3. If you want to hang your monitor on the wall, you can install a VESA mount bracket that can be ordered from Lenovo. 3-3 Flat Panel Monitor User’s Guide...
  • Page 41: Monitor Specifications

    Monitor specifications Table 3-1. Monitor specifications for type-model TIO24Gen5Touch/12NB-GAR1-WW Dimensions Depth 207.57 mm (8.17 in.) Height 539.57 mm (21.24 in.) Width 539.80 mm (21.25 in.) Stand Tilt Range: -5 ~23.5 Swivel Range: -45°+45° Pivot Range: -5°~90° Range: 155 mm Lift VESA mount Supported 100 mm x 100 mm (3.94 in.
  • Page 42 Communications VESA DDC/CI Supported Display Horizontal frequency 30 kHz – 83 kHz Modes Vertical frequency 30 Hz – 75 Hz Native Resolution 1920 x 1080 at 60 Hz Temperature Operating 0° to 40°C (32°F to 104° F) Storage -20° to 60°C (-4°F to 140° F) Shipping -20°...
  • Page 43: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 44 Problem Possible cause Suggested action Reference • Fuzzy lines • Image setup has not Adjust the resolution settings “Adjusting your in text or a been optimized on your system to match monitor image”on blurryimage • Your system the native resolution for this page 2-7 •...
  • Page 45: Manually Installing The Monitor Driver

    Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at refresh rate of 60 Hz.
  • Page 46 Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
  • Page 47: Service Information

    • Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model (A23TIO24T/TIO24Gen5Touch/12NB-GAR1-WW).
  • Page 48: Appendix A. Service And Support

    In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
  • Page 49 Honduras Dial 800-0123(Spanish) Hungary +36-13-825-716 (English, Hungarian) Primary: 1800-419-4666 (Tata) India Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi) 1-803-442-425 Indonesia 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia) Ireland Warranty service and support: 01-881-1444 (English) Appendix A. Service and Support A-12...
  • Page 50 020-513-3939 (Dutch) New Zealand 0508-770-506 (English ) Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish) Peru 0-800-50-866 (OPCION 2) (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777 Poland...
  • Page 51 Country or Region Telephone Number Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) 001-800-4415-734 Thailand (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkiye 444-04-26 (Turkish) Standard warranty support: 03705-500-900 ( local rate) Standard United Kingdom warranty support: 08705-500-900(English) United States...
  • Page 52: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 53: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 54: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

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