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TROUBLESHOOTING
To keep the warranty valid, never try to repair
the system yourself. If you encounter problems
when using this unit, check the following points
before requesting service.
No power
▪
Ensure that the AC cord of the apparatus is
properly connected .
▪
Ensure that there is power at the AC outlet.
▪
Press standby button to turn the unit on.
Remote control does not work
▪
Before you press any playback control button,
first select the correct source.
▪
Reduce the distance between the remote con-
trol and the unit.
▪
Insert the battery with its polarities (+/-)
aligned as indicated.
▪
Replace the battery.
▪
Aim the remote control directly at the sensor on
the front of the unit.
No sound
▪
Make sure that the unit is not muted. Press MUTE
or VOL+/- button to resume normal listening.
▪
Press
on the unit or on the remote control to
switch the soundbar to standby mode. Then
press the
button again to switch the sound-
bar on.
▪
Unplug both the soundbar and the subwoofer
from the mains socket, then plug them again.
Switch on the soundbar.
• Ensure the audio setting of the input source
(e.g. TV, game console, DVD player, etc.) is
set to PCM or Dolby Digital mode while using
digital (e.g. HDMI, OPTICAL, COAXIAL)
connection.
• The subwoofer is out of range, please move
the subwoofer closer to the soundbar. Make
sure the subwoofer is within 5 m of the
soundbar (the closer the better).
▪
The soundbar may have lost connection with
the subwoofer. Re-pair the units by following
the steps on the section "Pairing the Wireless
Subwoofer with the Soundbar".
▪
The unit may not be able to decode all digi-
tal audio formats from the input source. In this
case, the unit will mute. This is NOT a defect.
device is not muted.
8
ENGLISH
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TV has display problem while viewing
HDR content from HDMI source.
▪
Some 4K HDR TVs require the HDMI input
or picture settings to be set for HDR content
reception. For further setup details on HDR
display, please refer to the instruction manual
of your TV.
I can't find the Bluetooth name of
this unit on my Bluetooth device for
Bluetooth pairing
▪
Ensure the Bluetooth function is activated on
your Bluetooth device.
▪
Ensure you have paired the unit with your Blue-
tooth device.
This is a 15 mins power off function, one
of the ERPII standard requirement for
saving power
▪
When the unit's external input signal level is
too low, the unit will be turned off automati-
cally in 15 minutes. Please increase the volume
level of your external device.
The subwoofer is idle or the indicator of
subwoofer do not light up.
▪
Please unplug power cord from the mains
sockect, and plug it in again after 4 minutes to
resent the subwoofer.
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