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Downloading the firmware upgrade from the Rio Web site
1
Go to the
Rio Web site
2
Click the Support link.
3
Navigate to the Rio Technical Support Updates page.
4
Select and download the latest Rio One xxxx.exe (PC) or Rio One Update xxxx (Mac)
firmware upgrade file to your computer.
Upgrading the Rio firmware—PC
Important: Quit all other applications before running the firmware upgrade. While
running the firmware upgrade, do not close the program, turn off the Rio or unplug
the USB cable.
1
Connect the Rio to the computer with the USB cable.
2
Double-click the Rio One xxxx.exe firmware upgrade file. The RioFlasher window dis-
plays.
3
Click the Upgrade Now button on the RioFlasher window.
4
Click Yes.
5
When the upgrade is complete, a check of the firmware version displays the new number.
Upgrading the Rio firmware—Mac
Important: Do not close the program, turn off the Rio or unplug the USB cable
during the upgrade.
4/;
1
Press the
button to turn your Rio On.
2
Connect the Rio to the computer with the USB cable.
3
Double-click the iTunes icon.
4
Select the Rio player icon.
5
Click the Options button on the iTunes window. The Rio Settings window displays.
6
Click the Upgrade Firmware button in the Rio Settings window.
7
Choose the Rio One Update xxxx firmware upgrade file.
8
Click the Open button.
9
When the upgrade is complete, a check of the firmware version displays the new number.
FAQ & troubleshooting
Page 15
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