Table of Contents
Advertisement
The Rio is connected to the USB, why doesn't the computer recog-
nize it?
First, make sure the Rio software is running and check to make sure the USB cable is fully
connected to both the Rio and the computer. You can also try unplugging the USB cable and
plugging it back in.
Where is the serial number located on the Rio?
The serial number (S/N) is on the back of the Rio.
The AA battery inside my Rio drains even if I haven't used it for a
while. What causes this?
The Rio player always uses some battery power. When Rio is turned "off," it actually is in a
low-power mode. If you know you will not use Rio for a while, remove the AA battery to pre-
serve its charge.
Can I use any flash memory card to increase my Rio's memory?
No. The Rio One only uses a 3.3 volt (v) flash ROM memory card. Do not use 5v cards. You
can purchase flash memory cards for your Rio player online from the
memory cards can also be purchased from retail electronic stores.
What brand replacement alkaline batteries do you recommend?
Your Rio One is powered by one AA size alkaline battery (included). Your Rio will run longer
and perform best when using a good quality battery. Poor quality or leaking batteries can
damage the Rio One. The following brands of replacement batteries are approved for use
with the Rio One:
•
Energizer AA size alkaline.
•
Duracell Ultra AA size alkaline.
What does the Rio Hold feature do?
The Hold feature on the Rio locks all buttons and controls except the Power switch. Hold is
useful at times when the Rio may be bumped, for example, when exercising.
How do I upgrade the Rio firmware?
Checking your Rio's firmware version
Important: First determine the version of the firmware installed on your Rio. Do not
"downgrade" your Rio firmware by installing an older version.
1
Press the Menu button.
8
2
Press the
button.
3
The firmware version the Rio is using displays.
FAQ & troubleshooting
Page 14
Rio Web
site. Flash
Advertisement
Table of Contents
