Honda HR-V 2020 Owner's Manual page 612

When You Cannot Open the Tailgate
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What to Do When Unable to Open the Tailgate
If you cannot open the tailgate, use the following procedure.
Cover
Lid
610
1. Wrap a cloth around the flat-tip
screwdriver. Put it into the cover as shown
in the image, and open it.
2. Wrap a cloth around the flat-tip
screwdriver. Put it into the lid as shown in
the image, and open the lid.
1When You Cannot Open the Tailgate
Follow Up:
After taking these steps, contact a dealer to have
your vehicle checked.
When you open the tailgate from inside, make sure
there is enough space around the tailgate, and it
does not hit anyone or any object.