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12. Verify before applying for aftersales repair!
13. 售后服务指南
Symptom
It won't start
No water is supplied
It won't make ice
Overcooling
Abnormal noise or loud noise
Water accumulates in the ice
bin
The faults do not cover the following problems:
■ A small amount of water is splashed into inner container of the product.
■ The product shakes slightly when it is started.
Please verify!
Verify the above contents before applying for aftersales repair and contact us after verification:
Verify
1. Whether power is ON?
2. Whether power switch is OFF?
3. Whether the supply voltage reaches the standard 220V
± 10%?
1. Whether water valve is OFF?
2. Whether the water supply pipe is properly installed?
3. Whether water supply is cut off?
4. Whether the water supply pump runs?
1. Whether bypass of the downpipe is blocked?
2. Whether water is supplied?
3. Whether the compressor runs properly?
4. Whether there is dust on the sensor for air cooling and
whether ventilation is smooth?
5. Whether the condenser fan motor runs?
6. Whether there are heating appliances near it?
7. Whether water supply is insufficient or there is not
sufficient water in the water tank?
1. Whether ambient temperature is below 10 ° C?
2. Whether water is insufficient?
1. Whether the installation site is uneven or unsolid?
2. Whether the front or back of the ice-maker touches the
wall?
1. Whether there are foreign matters in the drain pipe?
1. Connect the power supply.
2. Turn on the power switch.
3. Check the voltage and use the dedicated socket.
1. Open the water supply valve.
2. Properly install the water supply pipe.
3. Please wait if water supply is confirmed cut off.
4. Contact the aftersales services center after verification.
1. Remove foreign matters at bypass of the downpipe.
2. Check whether water supply is proper.
3. Contact the aftersales services center after verification.
4. Remove dust on the front electric pump.
5. Contact the aftersales services center after verification.
6. Keep it away from heating appliances.
7. Contact the aftersales services center if water supply is
normal.
1. Do not use it when ambient temperature is below 10 ° C.
2. Insufficient water will cause overcooling.
Adjust the water supply volume.
1. Make the ground smooth.
2. Keep a space of at least 50 cm at both the front and the
back.
1. Remove foreign matters in the drain pipe.
12
Actions to be Taken
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