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uAttend CB5000 Product Manual

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CB5000/CB5500 Product Manual

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Summary of Contents for uAttend CB5000

  • Page 1 CB5000/CB5500 Product Manual...
  • Page 2 CONTENTS WALL MOUNT INTRODUCTION KEYPAD YOUR uATTEND ACCOUNT MENUS TROUBLESHOOTING DEPARTMENTS EMPLOYEES CHARACTER TABLES RFID CARD REGISTRATION LIMITED WARRANTY TIME CLOCK ACTIVATION SAFETY INFORMATION...
  • Page 3 INTRODUCTION CREATE YOUR ACCOUNT Setting up your uAttend Time Clock requires an interaction between your Time Clock and Cloud Portal. ADD DEPARTMENTS First we’ll begin in the Cloud, then we’ll finish AND EMPLOYEES with the Time Clock. Once you’ve completed the following 5 easy...
  • Page 4 CREATE YOUR uATTEND ACCOUNT  Before you can set up your new uAttend Time Clock, you will need to set up your uAttend Cloud Account. Creating your uAttend Account Open your web browser and visit www.TrackMyTime.com/signup then follow the prompts.
  • Page 5 Here are some helpful tips to make the setup as smooth as possible. Your Dealer ID will be found on the back of your Quick Start Guide. If the Dealer ID is missing, please contact Customer Support.
  • Page 6 When selecting your plan size, keep in mind that your employees are your hourly workforce. Supervisors (not paid hourly) and administrators are not included in this number. Your plan is month- to-month and can be changed at any time. QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 7 Your login URL is going to become the “web address” for your company’s uAttend Portal. For example, “The Great Cookie Co” may become trackmytime.com/gr8cookieco trackmytime.com/gr8cookieco...
  • Page 8 ADD DEPARTMENTS Departments are used to group users together within the uAttend system. You will need to set up at least one department before you add users to your account. Specify other department settings, such as Punch Rounding and Overtime Rules, during the initial setup or you may choose to enter that information later.
  • Page 9 Specify additional department settings on this screen now, or enter that information later. 5. Select... a. “Save & Add New” to add a new department. b. “Save & Continue” to add more rules and policies. c. “Save & Close” to move to the next step.
  • Page 10 Optionally change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend Portal, then “My Account” from the dropdown menu. 1. Select the Users tab on your Dashboard.
  • Page 11 3. Assign the user a role, then add their first and last name. Employees are the portion of your workforce that use the time clock to track their time. Supervisors can view and edit time cards, but do not punch in and out of the time clock.
  • Page 12 RFID CARD REGISTRATION Allow your employees to clock in and out using their assigned RFID card. RFID CARD REGISTRATION 1. Issue a uAttend RFID badge to your employee and make a note of the number. 2. From your Administrator Web Portal, select the Users tab.
  • Page 13 (option 2) on your CB6500. 2. Enter your uAttend Company ID. This ID can be found in the upper right corner of your uAttend Web Portal. If you do not have an account, please set one up, as outlined in step 2.
  • Page 14 3. Confirm that your account information is correct. 4. Select a time zone based on the location of the clock. 5. Press OK when setup is complete. ACTIVATION VIA WIFI 1. Plug your time clock into a power outlet. Your clock should be powered on. 2.
  • Page 15 7. Enter your Company ID and press OK. Your Company ID can be found in the upper right corner of your uAttend Web Portal. If you do not have an account, please set one up as outlined in step 2.
  • Page 16 WALL MOUNT Included with your time clock, you will find a metal back plate, a LAN cord, a power adapter, four drywall anchors, four screws, and a small bracket screw. You will need your own Phillips-head screwdriver. MOUNTING YOUR TIME CLOCK Wall ONTO YOUR WALL 1.
  • Page 17 Wall side view 5. Attach the power adapter and the LAN line (if applicable). 6. Align the three slots on the back of the clock with the three prongs on the back plate. Push down slightly to ensure the clock is securely fastened.
  • Page 18 USING YOUR KEYPAD The table below explains the functionality of each key on the keypad. FUNCTION 1–0 Digits function as numbers for performing functions such as entering a PIN. Pressing the MENU key prompts a login screen for two levels of time clock access: MENU Administrator and Super User.
  • Page 19 Used to accept key entries. Used to access the uAttend menu (hours worked in current pay period). NOTE: To make changes to a menu option, press the MENU key, use the up and down keys to...
  • Page 20 • Device ID—used to display the Device ID. • Download Logo—used to import a logo from a uAttend account to display on your time clock. • Time Date—used to change the way that date and time are displayed on your time clock.
  • Page 21 • Sound—used to turn your time clock sounds on and off. • Change Currency Icon—used to change the currency icon on display. The CommSet menu offers the following options: CB6000 and CB6500 models • LAN Settings—displays the DHCP status, current IP address, Subnet Mask, Gateway, DNS addresses, and Netspeed settings for LAN.
  • Page 22 • Communicating Interface—allows you to select LAN or WiFi interface. If this option is set to LAN, the WiFi Settings and View WiFi Networks options will not display. If this option is set to WiFi, the LAN Settings option will not display. The System Management menu offers the following options: •...
  • Page 23 TROUBLESHOOTING See the following table for help with the error messages that you might encounter with your CB Series Time Clock. ERROR MESSAGE NOTES NET NOT FOUND This message displays if the time clock is not currently plugged in to any networking device, or the networking device it is plugged into is turned off or is not functioning correctly.
  • Page 24 CONNECTIVITY This message displays if the time clock is unable to communicate with the uAttend ERROR server due to a firewall, content filter, or any other type of network block. INTERNET This message displays if the time clock is unable to communicate out of the local CONNECTIVITY ERROR network onto the Internet.
  • Page 25 CHARACTER TABLES To join a WiFi network (CB6500 model only), you will use the numeric keypad to enter numbers, letters, and symbols for your password. The following tables display the keys you will use to enter each letter or symbol. Switching To Numbers To enter numbers press the ESC key once.
  • Page 26 LETTER KEYS LETTER KEYS QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 27 LETTER KEYS LETTER KEYS...
  • Page 28 NOTE: You must press the key to access the symbol mode from alpha mode.  SYMBOL KEYS SYMBOL KEYS [spacebar] PIN 8 “ PIN(x2) 0 < PIN(x2) 1 > PIN(x2) 2 PIN(x2) 3 PIN(x2) 4 PIN(x2) 5 PIN(x2) 6 & PIN(x2) 7 PIN 0 PIN(x2) 8...
  • Page 29 Purchaser that the Device will be free from defects in material and workmanship for the time during which (i) the original Purchaser subscribes to the uAttend System, and (ii) until such time the Device has been replaced (the “Warranty Period”).
  • Page 30 D. Limitations. No salesperson, representative, or agent of PPoint is authorized to make any guaranty, warranty, or representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or modification to the warranties contained herein must be in writing and signed by authorized representatives of PPoint to be valid, binding, and enforceable.
  • Page 31 3. Failure of the end user or any third party to exercise caution to protect from electrostatic discharge damage and adverse temperature, or physical abuse; or 4. Failure by the end user to follow the Return Appointment Process set forth below. F.
  • Page 32 SAFETY INFORMATION IMPORTANT SAFEGUARDS FOR SAFE OPERATION & USE CAUTION/WARNING DANGEROUS VOLTAGE DO NOT CONNECT DAMAGED SUPPLY CORD SAVE THESE INSTRUCTIONS. THIS PRODUCT IS FOR COMMERCIAL USE ONLY. The time clock is an electrical device. In order to reduce the risk of fatal electrical shock and fire, basic safety precautions should be followed, including the following: 1.
  • Page 33 5. Do not place objects into the time clock. 6. For best operation, plug the time clock into its own electrical outlet. 7. Do not operate the time clock with a damaged cord or plug. 8. If an extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock.
  • Page 34 QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 36 Questions? Contact us seven days a week. Monday-Friday 5am–6pm Pacific | Saturday-Sunday 7am–3:30pm Pacific Call Text Email Visit 800-518-8925 760-278-6623 support@trackmytime.com support.trackmytime.com Designed, Developed, and Supported by Workwell Technologies, Inc. © Workwell Technologies, Inc. All rights reserved. 2777 Loker Avenue Suite A Carlsbad CA 92010 workwelltech.com Rev: 04/2018...

This manual is also suitable for:

Cb5500