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uAttend BN6000 Product Manual

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Product Manual
BN6000/BN6100/BN6500/BN6600

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Summary of Contents for uAttend BN6000

  • Page 1 Product Manual BN6000/BN6100/BN6500/BN6600...

  • Page 2: Table Of Contents

    CONTENTS INTRODUCTION KEYPAD YOUR uATTEND ACCOUNT MENUS DEPARTMENTS TROUBLESHOOTING EMPLOYEES TEMPLATE ASSIGNMENT SHEET TIME CLOCK ACTIVATION CHARACTER TABLES WALL MOUNT LIMITED WARRANTY FINGERPRINT TEMPLATES SAFETY INFORMATION...

  • Page 3: Introduction

    INTRODUCTION CREATE YOUR ACCOUNT Setting up your uAttend Time Clock requires an interaction between your Time Clock and Cloud Portal. ADD DEPARTMENTS First we’ll begin in the Cloud, then we’ll finish AND EMPLOYEES with the Time Clock. Once you’ve completed the following 5 easy...

  • Page 4: Your Uattend Account

    CREATE YOUR uATTEND ACCOUNT  Before you can set up your new uAttend Time Clock, you will need to set up your uAttend Cloud Account. Creating your uAttend Account Open your web browser and visit www.TrackMyTime.com/signup then follow the prompts.
  • Page 5 Here are some helpful tips to make the setup as smooth as possible. Your Dealer ID will be found on the back of your Quick Start Guide. If the Dealer ID is missing, please contact Customer Support.
  • Page 6 When selecting your plan size, keep in mind that your employees are your hourly workforce. Supervisors (not paid hourly) and administrators are not included in this number. Your plan is month- to-month and can be changed at any time. QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 7 Your login URL is going to become the “web address” for your company’s uAttend Portal. For example, “The Great Cookie Co” may become trackmytime.com/gr8cookieco trackmytime.com/gr8cookieco...

  • Page 8: Departments

    ADD DEPARTMENTS Departments are used to group users together within the uAttend system. You will need to set up at least one department before you add users to your account. Specify other department settings, such as Punch Rounding and Overtime Rules, during the initial setup or you may choose to enter that information later.
  • Page 9 4. Enter the full Department Name. Specify additional department settings on this screen now, or enter that information later. 5. Select... a. “Save & Add New” to add a new department. b. “Save & Continue” to add more rules and policies. c.

  • Page 10: Employees

    Optionally change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend Portal, then “My Account” from the dropdown menu. 1. Select the Users tab on your Dashboard.
  • Page 11 3. Assign the user a role, then add their first and last name. Employees are the portion of your workforce that use the time clock to track their time. Supervisors can view and edit time cards, but do not punch in and out of the time clock.

  • Page 12: Time Clock Activation

    ACTIVATE YOUR TIME CLOCK The BN6000 and BN6100 allow you to connect to the Internet via LAN, while the BN6500 and BN6600 allow you to connect via LAN and WiFi. The process of activating your time clock via LAN is the same for the BN6000, BN6100, BN6500 and BN6600, so they have been grouped together in this step.
  • Page 13 3. Confirm that your account information is correct. 4. Select a time zone based on the location of the clock. 5. Press OK when setup is complete. ACTIVATION VIA WIFI 1. Plug your time clock into a power outlet. Your clock should be powered on. 2.
  • Page 14 7. Enter your Company ID and press OK. Your Company ID can be found in the upper right corner of your uAttend Web Portal. If you do not have an account, please set one up as outlined in step 2.

  • Page 15: Wall Mount

    WALL MOUNT Included with your time clock, you will find a metal back plate, a LAN cord, a power adapter, four drywall anchors, four screws, and a small bracket screw. You will need your own Phillips-head screwdriver. MOUNTING YOUR TIME CLOCK Wall ONTO YOUR WALL 1.
  • Page 16 Wall side view 5. Attach the power adapter and the LAN line (if applicable). 6. Align the three slots on the back of the clock with the three prongs on the back plate. Push down slightly to ensure the clock is securely fastened.

  • Page 17: Fingerprint Templates

    FINGERPRINT TEMPLATES uAttend’s unique biometric fingerprint time clock allows you to register employee fingerprints and transfer them between uAttend BN Series Time Clocks. REGISTERING FINGERPRINT TEMPLATES Authentication Back=ESC Enter=OK 1. Press the MENU key. Please Authenticate with PWD 2. Enter the default password (53178). Press OK.
  • Page 18 6. The employee should press their finger firmly on USER MGMT sensor until a “beep” is audible. Repeat process two Add User more times with the same finger. Delete User NOTE: If desired, you may repeat the fingerprint Search for FP ID scanning process for the same employee with a View FP ID different finger, so that the employee can have a...
  • Page 19 ASSIGNING FINGERPRINT TEMPLATES IN YOUR uATTEND ACCOUNT 1. Select the Settings Tab on the Main Menu. 2. Select the Punch Management link. 3. Select the Assign Users link that appears next to the clock name used to register fingerprint templates.
  • Page 20 TRANSFERRING FINGERPRINT TEMPLATES TO OTHER TIME CLOCKS This process requires an interaction with your BN Series Time Clock and your uAttend Cloud Account. From your uAttend account: 1. Select the Users tab on the Main Menu. 2. Select Manage Fingerprint Templates.
  • Page 21 Follow these steps on each clock you wish to receive the ADMIN Back=ESC Enter=OK templates: 1. Press the MENU key. User Management Device Management 2. Enter your password (default is 53178). Press OK. 3. Select the User Management icon. Press OK. Commset System Management 4.

  • Page 22: Keypad

    USING YOUR KEYPAD The table below explains the functionality of each key on the keypad. FUNCTION 1–0 Digits function as numbers for performing functions such as entering a PIN. Pressing the MENU key prompts a login screen for three levels of time clock access: MENU Administrator, Super User, and Template Manager.
  • Page 23 Used to accept key entries. Used to access the uAttend menu (time card and employee service options). NOTE: To make changes to a menu option, press the MENU key, use the up and down keys to...

  • Page 24: Menus

    USING YOUR MENUS The BN6000, BN6100, BN6500, and BN6600 allow 3 levels of time clock access: Administrator, Super User, and Template Manager. Each user type can access specific menus to perform necessary functions. Administrator Menus The User Management menu offers the following options: •...
  • Page 25 The Device Management menu offers the following options: • Update Time—used to synchronize a new time, if time settings in your uAttend account change. • Device ID—used to display your Device ID. • Download Logo—used to import a logo from your uAttend Account to display on your time clock.
  • Page 26 • Delete Network Settings—allows you to delete your time clock’s network settings. • View WiFi Networks—displays networks to which you can connect your time clock. • Communicating Interface—allows you to select LAN or WiFi interface. If this option is set to LAN, the WiFi Settings and View WiFi Networks options will not display.
  • Page 27 • Template Management—allows you to download templates, update a template status, or view last downloaded templates. The System Management menu offers the following option: • Help—displays the Customer Support telephone number and allows user to issue a support ticket. Template Manager Menus The User Management menu offers the following option: •...

  • Page 28: Troubleshooting

    TROUBLESHOOTING See the following table for help with the error messages that you might encounter with your BN Series Time Clock. ERROR MESSAGE NOTES NET NOT FOUND This message displays if the time clock is not currently plugged into any networking device, or the networking device it is plugged into is turned off or is not functioning correctly.
  • Page 29 This message displays if a user attempts to punch in, but their fingerprint template VERIFIED has not been registered. uAttend CONNECTIVITY This message displays if the time clock is unable to communicate with the uAttend ERROR server due to a firewall, content filter, or any other type of network block. INTERNET...

  • Page 30: Template Assignment Sheet

    TEMPLATE ASSIGNMENT SHEET Make copies of this page for additional employees, if needed. EMPLOYEE NAME FINGERPRINT ID QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 31 EMPLOYEE NAME FINGERPRINT ID...

  • Page 32: Character Tables

    CHARACTER TABLES To join a WiFi network (BN6500 and BN6600 models only), you will use the numeric keypad to enter numbers, letters, and symbols for your password. The following tables display the keys you will use to enter each letter or symbol. Switching To Numbers To enter numbers press the ESC key once.
  • Page 33 LETTER KEYS LETTER KEYS...
  • Page 34 LETTER KEYS LETTER KEYS QUESTIONS? Call 800-518-8925 or Email support@trackmytime.com...
  • Page 35 NOTE: You must press the key to access the symbol mode from alpha mode.  SYMBOL KEYS SYMBOL KEYS [spacebar] PIN 8 “ PIN(x2) 0 < PIN(x2) 1 > PIN(x2) 2 PIN(x2) 3 PIN(x2) 4 PIN(x2) 5 PIN(x2) 6 & PIN(x2) 7 PIN 0 PIN(x2) 8...

  • Page 36: Limited Warranty

    Purchaser that the Device will be free from defects in material and workmanship for the time during which (i) the original Purchaser subscribes to the uAttend System, and (ii) until such time the Device has been replaced (the “Warranty Period”).
  • Page 37 D. Limitations. No salesperson, representative, or agent of PPoint is authorized to make any guaranty, warranty, or representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or modification to the warranties contained herein must be in writing and signed by authorized representatives of PPoint to be valid, binding, and enforceable.
  • Page 38 3. Failure of the end user or any third party to exercise caution to protect from electrostatic discharge damage and adverse temperature, or physical abuse; or 4. Failure by the end user to follow the Return Appointment Process set forth below. F.

  • Page 39: Safety Information

    SAFETY INFORMATION IMPORTANT SAFEGUARDS FOR SAFE OPERATION & USE CAUTION/WARNING SAVE THESE INSTRUCTIONS. THIS PRODUCT IS FOR COMMERCIAL USE ONLY. The time clock is an electrical device. In order to reduce the risk of fatal DANGEROUS VOLTAGE electrical shock and fire, basic safety precautions should be followed, including the following: 1.
  • Page 40 Questions? Contact us seven days a week. Monday-Friday 5am–6pm Pacific | Saturday-Sunday 7am–3:30pm Pacific Call Text Email Visit 800-518-8925 760-278-6623 support@trackmytime.com support.trackmytime.com Designed, Developed, and Supported by Workwell Technologies, Inc. © Workwell Technologies, Inc. All rights reserved. 2777 Loker Avenue Suite A Carlsbad CA 92010 workwelltech.com Rev: 03/2019...

This manual is also suitable for:

Bn6100Bn6500Bn6600

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