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Contents of Standard Repair Process
No.
Error symptom (High category)
1
2
3
A. Video error
4
5
6
B. Power error
7
8
C. Audio error
9
10
11
12
D. Function error
13
14
15
16
E. Noise
17
F. Exterior error
First of all, Check whether there is SVC Bulletin in GSCS system for these model.
Error symptom (Mid category)
No video/Normal audio
No video/No audio
Picture broken/Freezing
Color error
Vertical/Horizontal bar, residual image, light spot,
external device color error
No power
Off when on, off while viewing, power auto on/off
Normal video/No audio
Wrecked audio/discontinuation/noise
Remote control & Local switch checking
MR23 operating checking
Wi-fi operating checking
External device recognition error
Voice Recognition operation error
Motion sensor operation error
Circuit noise, mechanical noise
Exterior defect
Page
Remarks
1
2
3
4
5
6
7-8
9
10
11
12
13
14
15
16
17
18
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