General; I Product Support And Customer Se&Ice; Preventive Maintenance - Raymarine Apelco 5200 User Manual

5.1 GENERAL

The purpose of this section is to provide maintenance and servicing instructions for the service
technician. The equipment is designed to provide long periods of trouble-free operation. It is
recognized, however, that environmental and other factors will result in a need for occasional
service.
5.1 .I Product Support and Customer Service
"We at Apelco, have gone to great lengths to insure that the product you have purchased holds
up to our high quality and performance standards. If, however, you are ever in need of service,
please contact Apelco directly, or an authorized Apelco dealer for assistance. You may con-
tact Apelco directly at the following numbers, to speak to one of our knowledgeable and courte-
ous specialists".
Customer Service: (603) 647-7530 ext 2120
Phone calls to this deparment should deal primarily with questions regarding Purchasing Parts
and accessories, authorized Apelco dealer locations, basic product information, and brochure/
literature requests.
Product Support: (603) 647-7530 ext. 2444
Phone calls made to this deparment should deal primarily with the operation and technical
aspects of Apelco Marine equipment.
When calling the above numbers, your phone call will be placed in a queue and will be an-
swered in the order in which it was received. The normal operating hours for this system are
from 8:30am-5:OOpm

5.2 PREVENTIVE MAINTENANCE

The VHF5200 has been constructed to be virtually maintenance free. Your attention to a few
basic points should assure many years of service.
1) Although the unit is waterproof, always keep the unit as dry as possible.
2) Clean the exterior of the unit with a tissue or soft non-abrasive cloth.
Do not use solvents or other chemicals for cleaning this equipment
3) Inspect the radio case and antenna for any physical damage.
SECTION 5
MAINTENANCE AND ALIGNMENT
Eastern Standard Time.
CAUTION
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