Troubleshooting - Toro Flex-Force Power System 51836 Operator's Manual

Troubleshooting

Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Always remove the battery from the tool when troubleshooting, inspecting, maintaining, or cleaning the tool.
Problem
The tool does not run or does not run
continuously.
The tool does not reach full power or the
motor housing is getting hot.
The tool is producing excessive vibration
or noise.
The bump head does not advance the line.
The battery pack loses charge quickly.
The battery charger is not working.
The LED indicator light on the battery
charger is red.
Possible Cause
1. The battery is not fully installed in the
tool.
2. The battery pack is not charged.
3. The battery pack is over or under the
appropriate temperature range.
4. There is moisture on the leads of the
battery pack.
5. The battery pack is damaged.
6. There is another electrical problem
with the tool.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. There is debris under the grass shield
or in the bump head housing on the
trimmer.
2. The spool is not properly wound.
1. The trimmer is out of line.
2. The line is tangled in the bump head
housing.
3. There is debris under the grass shield
or in the bump head housing on the
trimmer.
1. The battery pack is over or under the
appropriate temperature range.
2. The trimmer is overloaded.
1. The battery charger is over or under
the appropriate temperature range.
2. The outlet that the battery charger is
plugged into does not have power.
1. The battery charger and/or battery
pack is over or under the appropriate
temperature range.
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Corrective Action
1. Remove and then replace the battery
into the tool, making sure that it is fully
installed and latched.
2. Remove the battery pack from the tool
and charge it.
3. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
4. Allow the battery pack to dry or wipe it
dry.
5. Replace the battery pack.
6. Contact an Authorized Service Dealer.
1. Remove the battery pack from the tool
and fully charge the battery pack.
2. Clean the air vents.
1. Clean any debris from under the grass
shield or in the bump head housing.
2. Advance the line using the bump head
and/or remove the line on the spool
and wind the spool again.
1. Add more line to the bump head.
2. Remove the bump head cover and
untangle the line.
3. Clean any debris from under the grass
shield or in the bump head housing.
1. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
2. Trim at a slower pace.
1. Unplug the battery charger and move
it to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).
2. Contact your licensed electrician to
repair the outlet.
1. Unplug the battery charger and move
the battery charger and battery pack
to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).