Ratio io7 Installation Manual

Electric vehicle charger

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io 7 Installation Guide
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+44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk

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Summary of Contents for Ratio io7

  • Page 1 io 7 Installation Guide +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 2 Thank you for choosing the io 7 Ratio EV Charging +44 (0) 1527 396 900 Unit 1 Target Park Shawbank Road info@ratioev.uk Lakeside sales@ratioev.uk Redditch technical@ratioev.uk Worcestershire United Kingdom ratioev.uk B98 8YN +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 3 Disclaimer of liability Ratio EV Charging cannot be held responsible for personal injury, damage to the product or property damage caused by incorrect use, foreseeable misuse or failure to follow the instructions in this manual. This also applies to unauthorized modifications of the product and the use of non-approved spare parts, tools or accessories.
  • Page 4: Table Of Contents

    Storage Installation 5.1. Preparation Required tools 5.1.2. 5.1.3. Required wiring and electrical protection 5.2. Install the power cable in the distribution board Installing the io7 5.3. Commissioning the io7 Initial Steps 6.1. 6.1.2. General Information Page 6.1.3. CSMS Network Settings/Parameters 6.1.4.
  • Page 5: Safety

    Safety Please make sure the instructions have been fully read and understood before commencing the installation or use of the product. Failure to follow the instructions from this manual can put people, surroundings, the environment and product at risk. Store this manual securely for future reference.
  • Page 6: Fuel Identifier

    Electric Vehicle charging cable is to be plugged into the socket of the charger. The socket on the io7 receives the Plug end (as illustrated below) of the cable which should be indicated with a smaller similar graphical illustration which can be either silver or white in colour.
  • Page 7: Intended Use

    1.2. Intended use The io7 is both a non-restricted and restricted charger intended to charge electric vehicles using power from the main electrical supply network. The product is intended for outdoor use only. The product must only be operated within its performance limits and under the permitted ambient conditions, as stated in the technical specifications in chapter 3.
  • Page 8: Safety Precautions

    • The installation must be conducted by a qualified electrician in line with local and national legislation and IET regulation. • Open PEN fault protection is incorporated into single and three phase io7 charger variants. • Ensure the supply cable of the product is positioned so it will not be stepped on, tripped over, or otherwise subjected to damage or stress.
  • Page 9: Product Description

    • Do not immerse the product in water or any other liquid. Product description The io7 is a Mode 3 charger for charging electric vehicles (EVs) which complies with the IEC61851 series of standards. The io7 incorporates professional lighting systems which have been designed in acordance to BS EN 60598-1 and BS EN 62196.
  • Page 10: Technical Data

    BS EN 62196 BS 7671:2018+A2:2022 EV Communications OCPP 1.6J Note: The io7 will connect to most back-end software platforms (e.g. Monta or Fuuse) for visibility over charger usage, performance and fault reporting. Safety +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 11 Lighting Head Socket 1 Socket 1 indicator LED RFID Antenna Socket 2 indicator LED Socket 2 Upper access door Tamper-proof fixing Lower access door Tamper-proof fixing Safety +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 12 Socket side / Ø230 Front Ø230 LED Colour Description The LEDs on the io7 provides the user with a visual representation of the chargers status. Please see below the table with the colour and their descriptions. LED Colour Status White...
  • Page 13: Product Labelling/Marking

    Note: If the LEDs are Red, the fault will be reported via OCPP to the back-end software. Consult the back-end software fault logs, or if the problem persists contact Ratio for remote assistance. 3.1. Product Labelling/Marking The product is marked in accordance with the applicable legislative requirements. All product...
  • Page 14: Storage

    4.2. Storage Store the product in the original packaging or a suitable replacement packaging to protect the product from moisture, dust, and debris. Do not store anything on top of the product. Installation 5.1. Preparation • The installation must be done by a qualified electrician in accordance with local and national legislation and IET regulations.
  • Page 15: Install The Power Cable In The Distribution Board

    5. Connect the power cable wires to the dedicated protection devices in the distribution board. 5.3. Installing the io7 1. Prepare the foundations of the ground prior to installing the io7, ensuring it is free from debris as well as any possible water accumulation that may occur.
  • Page 16 Planting information for sockets is to be taken from guidance provided by NAL Ltd. point 300 mm PN 3440A Sep 21 2. Place the io7 securely onto the fixings and use a spirit level to ensure the io7 is mounted vertically. Ø165 Ø195mm Ø230...
  • Page 17 REVISION DATE DRAWING No REVISION 5. Perform the insulation resistance tests prior to terminating to the io7. Performing this test whilst the io7 is fully terminated could cause Performing this test whilst the io7 is fully terminated could cause serious damage to the charger.
  • Page 18: Commissioning The Io7

    Commissioning the io7 6.1. Initial Steps The installer must follow the next steps to prepare the io7 to be connected to the preferred communication method and third party back-end software. The main sequence of steps are as follows: 1. The charger should be powered up. The LEDs will illuminate white whilst the charger is booting up.
  • Page 19 3. Open a web browser on a mobile device or laptop and input 10.7.10.7 into the URL search bar. This should take you to the page below. Alternatively, scan the QR code which will navigate you directly to the site. Note: If this page appears, click on the “Advanced”...
  • Page 20 This will navigate you to the following page. 4. Log into your charger using the user name “Installer” and the password which will be charger’s serial number. SAFETY ELECTRICAL CONNECTION DO NOT REMOVE DO NOT REMOVE Danger High Voltage 21LAB10086 WARNING ISOLATE BEFORE...
  • Page 21: General Information Page

    Note: Each charge point will have a unique password. This will be located within the charger and on page three of the installation manual. It is recommended to retain all labels in the event of needing them in the future. 6.1.2.
  • Page 22: Csms

    6.1.3. CSMS 1. Go to the CSMS tab on the left hand side of the page and define the device parameter settings on the CSMS Server address. For this, please follow the following steps; 1. The charger server connection status will be shown in this section. It will show “connected”...
  • Page 23: Network Settings/Parameters

    6.1.4. Network Settings/Parameters Connect the device to the internet. Follow the steps shown below; 1. The toggle named DHCP will allow you to set either Step 3. a Static or Dynamic IP dependant on requirements. 2. If Wi-Fi is required, enable the toggle. 3.
  • Page 24: Installer Settings

    Navigate to the Installer page and follow the steps shown below; 1. Ensure this displays the correct time zone. 2. Add the maximum available current for the io7 on Charger Current Limit [6-63A]. This value should be between 6 - 63A. This is the maximum available current within the installation.
  • Page 25 Select “save all configuration + calibrate”. Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 26: Smart Charging

    1. Use the toggle to enable or disable Smart Charging. If disabled, refer to step 7. Note: The io7 complies with the UK Smart Charging Regulations. If charging is required during peak hours, smart charging must be disabled using the toggle switch. See point 3 for adjusting the delayed start.
  • Page 27: Io7 Sense

    Note: Before the charger is ready for use, it will require the full configuration process. io7 Power up Upon powering up, the io7 lights will turn on and light up white. Once this has been completed, the lights will turn Green when powering up has been completed.
  • Page 28: Troubleshooting

    The LEDs on the io7 provides the user with a visual representation of the chargers status. Please see below the table with the colour code descriptions. LED Colour Status White Boot up Green Ready Purple Cable inserted Amber Waiting to charge...
  • Page 29: During Charging

    Ratio chargers are practically maintenance-free, aside from periodic cleaning of the housing. 1. Switch off the charger before cleaning the housing. 2. Clean the io7 using a soft cloth lightly moistened with mild detergent solution. Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 30: Service

    Service To avoid risk of electric shock, only qualified electricians should perform service or maintenance on the charger. If your charger is in need of servicing, please contact Ratio, your local vendor or a qualified electrician. Data protection We refer you to our privacy statement on our website at ratioev.uk...
  • Page 31: Ec Declarations Of Conformity

    EC Declarations of Conformity Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 32 Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 33 Notes Declaration of conformity +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 34 Ratio EV Charging, Unit 1 Target Park, Shawbank Road, Lakeside, Redditch, Worcestershire B98 8YN +44 (0) 1527 396 900 ratioev.uk info@ratioev.uk Declaration of conformity +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk 21LFT10120...

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