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io5 Installation Guide
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+44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk

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Summary of Contents for Ratio io5

  • Page 1 Installation Guide +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 2 Thank you for choosing the io 5 Ratio EV Charging +44 (0) 1527 396 900 Unit 1 Target Park Shawbank Road info@ratioev.uk Lakeside sales@ratioev.uk Redditch technical@ratioev.uk Worcestershire United Kingdom ratioev.uk B98 8YN +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 3 Disclaimer of liability Ratio EV Charging cannot be held responsible for personal injury, damage to the product or property damage caused by incorrect use, foreseeable misuse or failure to follow the instructions in this manual. This also applies to unauthorized modifications of the product and the use of non-approved spare parts, tools or accessories.
  • Page 4: Table Of Contents

    Overview of the Ratio EV Charging App Overview of the Ratio EV Charging App 6.5. 6.5. 6.5. Connect the charger to the Ratio EV Charging App Connect the charger to the Ratio EV Charging App Connect the charger to the Ratio EV Charging App 6.6. 6.6.
  • Page 5: Safety

    For Socket versions of io5 - The Fuel Identifier symbol is located at the front of the charger by the socket. The socket on the io5 receives the Plug end of charging cables which should be indicated with a smaller similar graphical illustration.
  • Page 6: Notices

    Additional information or emphasis on an instruction. 1.2. Intended use The Ratio io5 Charger is both a non-restricted and restricted charger intended to charge electric vehicles using power from solar panels and household power grid. The product can be operated indoors and outdoors.
  • Page 7: Qualification Of Personnel

    • Failure to carry out the inspections and maintenance operations as described in this manual. • Unauthorised removal or modification of parts or safety devices of the product. • Use of spare parts or accessories that have not been approved by the manufacturer. •...
  • Page 8 • Open PEN fault protection is incorporated into single phase io5 charger variants. • For three-phase io5 charger variants open PEN fault protection is not integral to the charger. A third party open PEN device or an earth electrode should be installed as per IET regulations.
  • Page 9: Product Description

    Product description The io5 is a Mode 3 charger for charging electric vehicles (EVs) which complies with the IEC61851 series of standards. The io5 is equipped with several features to optimise power consumption and charging performance. Dynamic Load balancing The product uses a Sensor Box with Current Transformer(s) (CT) to measure the live power consumption of the power grid per phase and uses that information to manage the power output to the EV.
  • Page 10: Charger Components

    Front cover ring Power LED Front cover bezel Power LED Charge socket Fault LED Charge LED Charge socket (not on Fault LED tethered versions) Charge LED Ratio io5 Charger Manual Product description +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 11: Sensor Box Components (Optional For Smart Charger)

    Dynamic Load Balancing, purchase Ratio Sense. This package contains a Ratio Sensorbox and CT clamps. Follow the instructions in chapter 5 . 3 . of this manual to install Ratio Sense in and CT clamps. Follow the instructions in chapter 5 . 3 . of this manual to install Ratio Sense in your Ratio Smart charger.
  • Page 12: Technical Data

    Technical data Product name Art. no. 388xx Charging System IEC61851, Mode 3 Cable version car connector IEC 62196, Type 2 Outlet version IEC 62196, Type 2 Outlet Power input Single-phase or three-phase, 230V-400V AC, 16A-32A Max Power output output 7,4 kW / 230V AC, 22 kW / 400V AC Frequency 50 Hz Protection against electric shock...
  • Page 13: Product Labelling/Marking

    Product Labelling/Marking The product is marked in accordance with the applicable legislative requirements. The product labelling/marking is located on the bottom of the housing, above the cable inlets. Ratio EV Charging Target Park, Shawbank Road Redditch, B98 8YN, UK Prod- SNr : XXXXXXX...
  • Page 14: Check The Contents

    Rubber grommet for data cable and CT clamps. Follow the instructions in chapter 5 . 3 . of this manual to install Ratio Sense in and CT clamps. Follow the instructions in chapter 5 . 3 . of this manual to install Ratio Sense in Single hole insert your Ratio Smart charger.
  • Page 15: Required Tools

    1 - For cable lengths up to 25m. For longer cable lengths refer to IET regulations. 2 - Ensure RCD is compliant with BS EN 61008-1 and switches all poles (including neutral). 3 - Ensure RCBO is compliant with BS EN 61009-1 and switches all poles (including neutral). lectric.com ww.ratio-electric.com www.ratio-electric.com www.ratio-electric.com www.ratio-electric.com www.ratio-electric.com...
  • Page 16: Install The Power Cable In The Distribution Board

    5.2. Install the power cable in the distribution board 1. The electrical installation must be isolated during the entire installation period. Do not use the io5 until the installation has been completed. 2. Lay down a power cable and data cable between the distribution board and the installation location of the charger.
  • Page 17 L1 L2 L3 User User Solar Panels Data to Charging Station Sensor L1 L2 L3 www.ratio-electric.com Solar Panels Data to Charging Station www.ratio-electric.com Note: For single-phase installations only install CT clamp 1 and connect to L1 position on Sensor Box. Installation...
  • Page 18 11 . Secure the wires to the RJ10 connector. Use a RJ10 crimping tool. 12 . Write down the colours and order of the inserted wires of the data cable. Ratio io5 Charger Manual 11. Secure the wires to the RJ10 connector. Use a RJ10 crimping tool.
  • Page 19: Charger Installation/Mounting

    2 . Ensure the charger is level. Use a spirit level. 150mm 150 mm 80-100cm 80-100 cm www.ratio-electric.com 225mm 225 mm 1 . Tape the provided drilling template to the wall at the installation location, with the bottom of the template about 80-100 cm above the ground.
  • Page 20: Connect The Power Cable To The Charger

    1 . Remove the five Torx screws from the housing lid. Use a size TX10 screwdriver. 2 . Move the housing lid to the side to access the inner circuitry of the product. Ratio io5 Charger Manual 1 . Remove the five Torx screws from the housing lid. Use a size TX10 screwdriver.
  • Page 21 5 . Insert the cable gland through the left cable inlet. 6 . Secure the cable gland with the locknut. www.ratio-electric.com 4 . Remove the sealing nut from the cable gland. 5 . Insert the cable gland through the left cable inlet.
  • Page 22 8 . Guide the power cable through the cable gland. 7. Strip the wires of the power cable. 7 mm 80 mm 80mm 9 . Strip the wires of the power cable. Ratio Smart/Solar Charger Manual Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 23 Note: Earthing electrode connection required at this stage if a third party open PEN device is not being utilised (three phase only). Single phase io5 charger variants have an integral open PEN fault device, therefore, no earthing electrode is required. “Earth Jumper” must always be installed.
  • Page 24: Ethernet Cable Installation

    5.6. Ethernet cable installation If connecting to Wi-Fi refer to section 6. 1. Carefully remove the centre cable inlet cover shown above. 2. Place the insert into the cable gland (select the correct insert as per page 14 (6a, 6b, 10)). 3.
  • Page 25: Data Cable Installation

    Note: When using a wired Ethernet connection, connect an Ethernet cable to the RJ45 socket as shown in the picture below. 5.7. Data cable installation If not installing a Sensor Box please refer to section 5.9. 1. Strip the wires of the data cable. 2.
  • Page 26 6. Insert the RJ10 connector into the left RJ10 port of the charger. 7. Gently pull the excess data cable out of the charger. If you have purchased a single charger, please continue to chapter 5.9. Installation +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 27: Install A Data Cable Between Two Chargers For Power Sharing

    5.8 Install a data cable between two chargers for Power Sharing 5.8.1. In the Main Controller 1. Install a data cable between the “Main” charger and “Sub 1” charger. 2. Remove the terminal connector of the existing data cable from the charger. 3.
  • Page 28: In The Sub Charger

    5.8.2. In the Sub charger 1. Carefully remove the centre cable inlet cover shown above. 2. Carefully pierce a hole in the centre of the rubber cable grommet. 3. Insert the cable gland or rubber cable grommet into the centre cable inlet. 4.
  • Page 29 5. Strip the wires of the data cable. 6. Match the coloured wires of the RJ10 connector on the main charger. 7. Remove the unused cores. 8. Insert the wires into the RJ10 connector in the exact same order as in the main controller charger.
  • Page 30: Final Installation Checks

    11. Gently pull the excess data cable out of the charger. 12. Repeat the installation steps for sub chargers (maximum of 3 sub chargers) in daisy chain configuration. Note: Only the Main Controller is directly connected to the Sensor Box. 5.9.
  • Page 31: Finish The Installation

    2 . Click the front cover ring on the charger housing. you must first commission the charger. www.ratio-electric.com 3 . Place the four screw caps to cover the mounting screws. 4 . Apply the Fuel Identifier sticker on the housing, next to the outlet or plug holder.
  • Page 32: Commissioning

    ® 1 . Go to the Google Play store or App Store on your device and search for “Ratio”. hen the charger has to be restored to the factory settings. The Alternatively scan the QR code below.
  • Page 33 Note: Make sure only one of the interconnected chargers is set to “Main Controller”. Note: PureSolar mode is not compatible with Power Sharing. If you enable Power Sharing, the charge mode will be set to io5. Home connection maximum current...
  • Page 34: Overview Of The Ratio Ev Charging App

    Overview of recent charging sessions. Manage connected vehicles or add a new vehicle. Shows the current version of the Ratio EV Charging App Overview of recent charging sessions. Note: Adding vehicle information is recommended for a detailed overview of your charging Shows the current version of the Ratio EV Charging App activity.
  • Page 35: Testing Solar Charging Functionality

    Updates are performed sequentially. This allows the system to offer multiple updates in succession. Always install available updates to ensures the use of the latest version. Read the release notes on the Ratio website or in the App Stores to learn about new features and improvements to the system.
  • Page 36: Using The Io5

    Always install all updates to ensure you are using the latest version. Read the release notes on the Ratio website or in the AppStores to learn about new features and improvements to the system.
  • Page 37: During Charging

    7.2. During charging During a charging session, the measured power usage is displayed in kW in the Ratio EV Charging App. 7.2.1. Charging paused In case there is less than 6A available on the main grid, the charging session will automatically be paused.
  • Page 38 Minimum charging Set the minimum required charging current of the charger. current Range: 6A - 16A. Maximum charging Set the maximum required charging current of the charger. current Range: 6A – 32A. Charge mode Set the desired charge mode. Note: See chapter 2. for more information on the charge modes. SmartSolar starting Set the minimum required charging current of the current...
  • Page 39: Maintenance

    Ratio chargers are practically maintenance-free, aside from periodic cleaning of the housing. 1. Switch off the charger before cleaning the housing. 2. Clean the io5 Charger using a soft cloth lightly moistened with mild detergent solution. Risk of electric shock •...
  • Page 40: Troubleshooting

    Switch off the power to the main grid. Switch the power to the main grid back on. Possible causes: Damaged charging cable If the error persists, Please contact Ratio or or Damaged charger a qualified electrician to diagnose the issue. 102/103...
  • Page 41 • Make sure that the charging cable is properly inserted and locked into the vehicle. If you cannot find the reason why your charger is not working properly, please contact your local reseller or Ratio EV Charging. Points of attention if the app shows incorrect values while the charger is in Smart (Solar) mode: •...
  • Page 42: Service

    Service To avoid risk of electric shock, only qualified electricians should perform service or maintenance on the charger. If your charger is in need of servicing, please contact Ratio, your local vendor or a qualified electrician. Data protection We refer you to our privacy statement on our website at ratioev.uk...
  • Page 43: Ec Declaration Of Conformity

    EC Declaration of Conformity Service +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 44 Service +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 45 Notes Service +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 46 Ratio EV Charging, Unit 1 Target Park, Shawbank Road, Lakeside, Redditch, Worcestershire B98 8YN +44 (0) 1527 396 900 ratioev.uk info@ratioev.uk Service +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk 21LFT10124...

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