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Ratio io7 Installation Manual

Electric vehicle charger
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io 7 Installation Guide
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Summary of Contents for Ratio io7

  • Page 1 io 7 Installation Guide +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 2 Thank you for choosing the io 7 Ratio EV Charging +44 (0) 1527 396 900 Unit 1 Target Park Shawbank Road info@ratioev.uk Lakeside sales@ratioev.uk Redditch technical@ratioev.uk Worcestershire United Kingdom ratioev.uk B98 8YN +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 3 Disclaimer of liability Ratio EV Charging cannot be held responsible for personal injury, damage to the product or property damage caused by incorrect use, foreseeable misuse or failure to follow the instructions in this manual. This also applies to unauthorized modifications of the product and the use of non-approved spare parts, tools or accessories.

  • Page 4: Table Of Contents

    5.1.2. Required tools ....................... 5.1.3. Required wiring and electrical protection ............. 5.2. Install the power cable in the distribution board ..........5.3. Installing the io7 ......................Commissioning the io7 ....................6.1. Initial Steps ........................6.1.2. General Information Page ..................6.1.3.

  • Page 5: Safety

    Safety Please make sure the instructions have been fully read and understood before commencing the installation or use of the product. Failure to follow the instructions from this manual can put people, surroundings, the environment and product at risk. Store this manual securely for future reference.

  • Page 6: Fuel Identifier

    Electric Vehicle charging cable is to be plugged into the socket of the charger. The socket on the io7 receives the Plug end (as illustrated below) of the cable which should be indicated with a smaller similar graphical illustration which can be either silver or white in colour.

  • Page 7: Intended Use

    1.2. Intended use The io7 is a restricted charger intended to charge electric vehicles using power from the main electrical supply network. The product is intended for outdoor use only. The product must only be operated within its performance limits and under the permitted ambient conditions, as stated in the technical specifications in chapter 3.

  • Page 8: Safety Precautions

    • The installation must be conducted by a qualified electrician in line with local and national legislation and IET regulation. • Open PEN fault protection is incorporated into single and three phase io7 charger variants. • Ensure the supply cable of the product is positioned so it will not be stepped on, tripped over, or otherwise subjected to damage or stress.

  • Page 9: Product Description

    • Do not immerse the product in water or any other liquid. Product description The io7 is a Mode 3 charger for charging electric vehicles (EVs) which complies with the IEC61851 series of standards. The io7 incorporates professional lighting systems which have been designed in acordance to BS EN 60598-1 and BS EN 62196.

  • Page 10: Technical Data

    BS EN 62196 BS 7671:2018+A2:2022 EV Communications OCPP 1.6J Note: The io7 will connect to most back-end software platforms (e.g. Monta or Fuuse) for visibility over charger usage, performance and fault reporting. Safety +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 11 Lighting Head Socket 1 Socket 1 indicator LED RFID Antenna Socket 2 indicator LED Socket 2 Upper access door Tamper-proof fixing Photocell Lower access door Tamper-proof fixing Fixing locations (3 off) Safety +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 12 Ø230 Socket side / Front LED Colour Description The LEDs on the io7 provides the user with a visual representation of the chargers status. Please see below the table with the colour and the status description. LED Colours Status White...

  • Page 13: Product Labelling/Marking

    Note: If the LEDs are Red, the fault will be reported via OCPP to the back-end software. Consult the back-end software fault logs, or if the problem persists contact Ratio for remote assistance. 3.1. Product Labelling/Marking The product is marked in accordance with the applicable legislative requirements. All product labels are located on the mounting plate within the protective cover in the inside of the main housing behind the lower access door.

  • Page 14: Storage

    4.2. Storage Store the product in the original packaging or a suitable replacement packaging to protect the product from moisture, dust, and debris. Do not store anything on top of the product. Installation 5.1. Preparation • The installation must be done by a qualified electrician in accordance with local and national legislation and IET regulations.

  • Page 15: Install The Power Cable In The Distribution Board

    ---------Universal mounting base info here---------- 5.3. Installing the io7 1. Prepare the foundations of the ground prior to installing the io7, ensuring it is free from debris as well as any possible water accumulation that may occur. The io7 should never be mounted onto an insulating material unless an earth electrode is installed.
  • Page 16 NAL Ltd. 2. Place the io7 securely onto the fixings and use a spirit level to ensure the io7 is PN 3440A Sep 21 mounted vertically.
  • Page 17 REVISION DATE DRAWING No REVISION 5. Perform the insulation resistance tests prior to terminating to the io7. Performing this test whilst the io7 is fully terminated could cause serious damage to the charger. 6. Terminate the Supply cables (up to 25mm •...

  • Page 18: Commissioning The Io7

    Commissioning the io7 6.1. Initial Steps The installer must follow the next steps to prepare the io7 to be connected to the preferred communication method and third party back-end software. The main sequence of steps are as follows: 1. The charger should be powered up. The LEDs will illuminate white whilst the charger is booting up.
  • Page 19 3. If using a laptop, navigate to the 4. Select "Connect using a security key instead". Wi-Fi settings on your computer and select "ratio_io7". 5. A new window will open. Click on the 6. Select "Next". window and insert password which can be found in the Installer Pack.
  • Page 20 7. Open a web browser on a mobile device or laptop and input 10.7.10.7 into the URL search bar. This should take you to the page below. Alternatively, scan the QR code which will navigate you directly to the site. Note: If this page appears, click on the “Advanced”...
  • Page 21 This will navigate you to the following page. 8. Log into your charger by inputting the username 'Installer' and then use the password provided in the suppplied documentation. 9. Now navigate to the User Settings section and change the password to a memorable secure password and store in a safe location.

  • Page 22: General Information Page

    6.1.2. General Information Page Once logged in, the general information screen (below) will show system details such as the charger make and model, the System IP Address and the Host name. 6.1.3. CSMS 1. Go to the CSMS tab on the left hand side of the page and define the devices parameter settings on the CSMS Server address.

  • Page 23: Network Settings/Parameters

    2. The URL address of the selected back-end software should be added to this section. Example below. 3. Select your required RFID status. Select “Save”. Example: If using a back-end software provider, (example on the left as Monta) the CSMS Server Address would be similar wss://ocpp.monta.app/ to the image shown on the left.
  • Page 24 1. The toggle named DHCP will allow you Step 3. to set either a Static or Dynamic IP dependant on requirements. 2. If Wi-Fi is required, enable the Wi-Fi toggle. 3. Select “Refresh list” to view available Wi-Fi networks and select your required one. 4.

  • Page 25: Enabled

    Note: Wi-Fi Ad Hoc configuration settings must not to be adjusted. 6.1.5. 4G Enabled Navigate to the Network page as above and follow the steps below; 1. Toggle to dissable the Wi-Fi. 2. Ensure Ad-hoc LinkLocal remains enabled. 4. Select “Save”. Note: Ensure to Select the "Save"...

  • Page 26: Sim Enabled

    6.1.7. SIM Enabled To configure the charger to use 4G, navigate to the Network page. and select "refresh modem info" as shown below. 1. Select "refresh modem info" as shown below. 2. Insert the back office details into the APN, Username and Password in the Modem Settings section and select "save".

  • Page 27: Installer Settings

    Navigate to the Installer page and follow the steps shown below; 1. Ensure the "Charger Settings "displays the correct time zone. 2. Add the maximum available current for the io7 on "Charger Current Limit [6-63A]". This value should be between 6 - 63A. This is the maximum available current within the installation.
  • Page 28 +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...

  • Page 29: Dynamic Load Management

    6.1.9. Dynamic Load Management To set up the Dynamic Load Management on the charger a Ratio Sense Lite kit and a CAT5/6 running straight through will be required. The Ratio Sense Lite kit contains; • Ratio Sense Lite • CT clamp (one for Single Phase or three for Three Phase) Installation Run the CAT5/6 Cable straight through from the io7 to the mains incomer of the building.

  • Page 30: Load Management Commisioning

    6.1.10. Load Management Commisioning Power up the charger and follow the steps from page 20 to log into the web browser. Navigate to the Installer tab and scroll down to the External Metering section and enable the toggle. Note: This is for connector one only. Turn on the required CT Clamps - one for Single Phase and three for Three Phase and input their rating and select Site.
  • Page 31 Navigate to the Load Balancing tab (shown below). Select the required Load Balancing mode using the drop down menu. Input the Site Limit of the building (Main fuse cut-out size). Scroll down and click Save +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...

  • Page 32: Inter Charger Load Management

    6.1.11. Inter Charger Load Management For installations that require Load Management (maximum of five per Ratio Sense Lite) complete the following steps. Note: This will work on Firmware 1.4.4 thereafter only. For this the chargers will need to be grouped together. The next steps will demonstrate how to set up the intitial charger in the group.
  • Page 33 Inter-Charger Balancing Settings • Rebuild Group - (See adding or removing chargers). Once the chargers are grouped they can be configured to a single charger. Available settings are in the "Inter-Charger Config" and "Inter-Charger Balancing" sub-pages. The settings will be added to all chargers upon pressing "Save".
  • Page 34 Inter Charger Settings Select the Balancing mode required for your installation. • Group Balancing Mode – For Static Balancing: This will allocate the whole Group Total Current Limit [A]. For example, if the limit is set to 100A, 100A will be allocated between chargers.
  • Page 35 Note: The main charger will now remain inoperative until a secondary charger is added to the group. Adding additional chargers to the group Follow installation manual to set your charger up to page 31, then finilase the set up using the required settings below.
  • Page 36 A display will be shown for all chargers in the group including the master charger. If any chargers (including the master charger) have CT clamps (the Ratio Sense lite kit) the current each charger is drawing and what each chargers are offered (current) will be shown here.
  • Page 37 Note: The chargers in the group can be identified by pressing the flash all chargers button after selecting the group you wish to be identified. Adding or Removing Chargers Group Load Management does not differenciate between an offline or removed charger. If a charger is removed from a group, a new group will be required to be rebuild.

  • Page 38: Smart Charging

    1. Use the toggle to enable or disable Smart Charging. If disabled, refer to step 7. Note: The io7 complies with the UK Smart Charging Regulations. If charging is required during peak hours, smart charging must be disabled using the toggle switch. See point 3 for adjusting the delayed start.

  • Page 39: Back-End Software Provider

    Note: Before the charger is ready for use, it will require the full configuration process. io7 Power up Upon powering up, the io7 lights will turn on and light up white. Once this has been completed, the lights will turn Green when powering up has been completed.

  • Page 40: Troubleshooting

    For trouble shooting colour codes, please refer to table in Section 8. Troubleshooting. Note: If the LEDs are Red, the fault will be reported via OCPP to the back-end software. Consult the back-end software fault logs, or if the problem persists contact Ratio for remote assistance.

  • Page 41: Use

    In order to enable users to charge vehicles using RFID, the settings must be adjusted within the back-end software provider and enable the RFID feature. Once activated, simply plug the charging cable into the io7 and the vehicle, and activate the charging session by swiping your RFID tag.

  • Page 42: Maintenance

    Service To avoid risk of electric shock, only qualified electricians should perform service or maintenance on the charger. If your charger is in need of servicing, please contact Ratio, your local vendor or a qualified electrician. Data protection Please refer to the privacy statement on the Ratio website at www.ratioev.uk...

  • Page 43: Disposal

    Ratio EV Charging. Any evidence of an attempt to disassemble the io7 Charger will void this warranty. Any service repair outside the scope of this limited warranty shall be at applicable rates and terms then in effect.

  • Page 44: Ec Declarations Of Conformity

    EC Declarations of Conformity Declaration of Conformity Manufacturer: Ratio EV Ltd Date: 29/03/2024 Address: Unit 1 Target Park, Shawbank Road, Lakeside, Redditch, Worcs, UK, B98 8YN Product: iO8 EVSE Charing Pillar Model/Type: IO8T74M, IO8T22C, IO8T22M, IO8T74C, IO8S74M, IO8S22C, IO8S22M, IO8S74C...
  • Page 45 Declaration of Conformity Manufacturer: Ratio EV Ltd Date: 29/03/2024 Address: Unit 1 Target Park, Shawbank Road, Lakeside, Redditch, Worcs, UK, B98 8YN Product: iO8 EVSE Charing Pillar Model/Type: IO8T74M, IO8T22C, IO8T22M, IO8T74C, IO8S74M, IO8S22C, IO8S22M, IO8S74C We declare that the above stated product range is in conformity with the provisions of the following...
  • Page 46 Notes +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk...
  • Page 47 Ratio EV Charging, Unit 1 Target Park, Shawbank Road, Lakeside, Redditch, Worcestershire B98 8YN +44 (0) 1527 396 900 ratioev.uk info@ratioev.uk Declaration of conformity +44 (0) 1527 396900 / info@ratioev.uk / www.ratioev.uk 21LFT10120 REV B...

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