Diagnosing Tv Operational Issues; Self Diagnosis; Cannot Select Signal Information In Self Diagnosis; Reset Smart Hub - Samsung QA75QN800CKXXL E-Manual

Diagnosing TV operational issues

You can diagnose issues with your TV and Smart Hub and run reset functions.

Self Diagnosis

Menu Settings
You can use the Picture Test
also view signal strength information for over-the-air digital signals, test the Smart Hub network connection and
run the Smart Hub and TV factory reset functions.
• Video Test
This function may not be supported depending on the geographical area.
• Picture Test
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• Sound Test
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• HDMI Troubleshooting
• Signal Information
• Smart Hub Connection Test
•

Reset Smart Hub

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Cannot select Signal Information in Self Diagnosis.

Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
• Menu
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts,
linked service accounts, Smart Hub service agreements and Smart Hub applications.
• Menu
Support
to help diagnose video issues and the
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Settings Support Device Care
Settings Support Device Care
Device Care Self Diagnosis
Sound Test
Self Diagnosis
Self Diagnosis
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to diagnose sound issues. You can
Signal Information
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Reset Smart Hub
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