Contents Read this first................4 Chapter 1. Welcome ..............5 What’s in the box ..................5 Overview ....................5 Chapter 2. Get started ..............6 First Time Using - Activation ..............6 Replace ear tips ..................6 Wear the earphones .................7 Chapter 3. Charging ..............7 Charging case ..................7 Earbuds ....................8 Check the battery status ................8 Chapter 4.
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Medical device interference ..............15 Choking hazard ..................15 Charging ....................16 Battery ....................16 Operating temperature ................16 Regulatory compliance information ........16 Eelectromagnetic fields (EMF) ...............16 Radio Equipment Directive Declaration of Conformity ......17 FCC compliance statement ..............17 Canadian compliance statement ............18 California battery charger efficiency ............18 Disposal and recycling information ............18 Troubleshooting ...............19 Trademarks ................24...
• TCL Communication Ltd. does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this documentation to...
Chapter 1. Welcome Congratulations on the purchase of your new TCL headphones! After it is set up and connected, you can enjoy wireless music and phone calls with high quality sound. You are recommended to read through this user manual which helps you set up, connect and operate the product easily and properly.
❸ The indicator flashes certain colors to indicate the Earbud LED indicator charge or communication status of the earbud. ❹ Touch control Tap or press to operate earbuds. area Chapter 2. Get started First Time Using - Activation Follow these steps to activate your earphone for the first time using. ❶...
Comply Note For more tip sizes, see inside the box. Wear the earphones Put on the earphone, twist it to the proper position and fix it. Chapter 3. Charging Charging case To charge the charging case, connect the case to a computer or a compatible USB adaptor with the supplied USB Type-C cable.
Notes • It takes approximately 2 hours to fully charge the case using the supplied USB Type-C cable. The charging time may vary depending on the battery usage conditions. • Use only the supplied USB charging cable for charging to prevent product damage.
The earbuds LED indicator flashes in blue in cycle. ❸ Unlock your device, and turn on the Bluetooth function on your device. ❹ Select TCL MOVEAUDIO Neo from the list of available devices to complete the connection. Bluetooth TCL MOVEAUDIO Neo...
Notes • When you pair the earbuds with a device for the first time after purchase or after resetting the earbuds, the earbuds enter pairing mode automatically if you open the charging case. • If pairing is not established within 3 minutes, the pairing mode will be cancelled and the earbuds will turn off.
Note The pairing information is retained even if the earbuds are restarted. The earbuds will automatically connect to the last paired device if taken out of the case. Reset the earbuds If you have to reset your earbuds due to connection or pairing issues, follow the steps below: ❶...
Chapter 5. Use your earbuds Tap or press the touch control area on the earbuds to control your music, phone calls, and other useful functions without getting out your phone. Both earbuds can be used separately. When you use one earbud, please keep the unused earbud in the case to prevent loss or battery drain.
Press and hold either earbud for 2 seconds Mute Mic on / off during a call Low latency mode Synchronise sound and visuals thanks to audio with low latency with supported device. To turn on low latency mode, touch and hold the right earbud for 5 seconds.
Active Noise Cancellation Press and hold your left and right earbuds for 3 seconds at the same time to switch between Active Noise Cancellation (ANC), Transparency and OFF modes. • ANC mode reduces external sounds. With this mode activated, you can enjoy music or phone calls without being disturbed by ambient noise.
Important safety information Read all the safety information before using your product. Failure to follow these safety instructions could result in injury, or damage to your product or other property. Important handling information Handle your earbuds and the case with care. They contain sensitive electronic components, including batteries, and can be damaged if dropped, burned, punctured, crushed, disassembled, or if exposed to excessive heat or liquid.
Charging Charge the case with the supplied USB cable. Only charge with an adaptor that is compliant with the applicable international and regional safety standards. Charging with other adaptors could cause damage to the case or pose a risk of injury or death. It is important to keep your device and the power adaptor in a well-ventilated area when charging.
Radio Equipment Directive Declaration of Conformity Hereby, TCL Communication Ltd. declares that the radio equipment of type TCL TW241 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.tcl.com/...
California battery charger efficiency Disposal and recycling information At TCL, we continually strive to improve our operations and products, and minimize our impact on the environment. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.
Check your country's local waste regulations How to dispose of my for the proper disposal of electronic products. earbuds? For more information, visit www.tcl.com. Connection problems Problem Solution • Make sure you have turned off the Bluetooth function of all previously paired devices.
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The earbuds can't Make sure the Bluetooth function of your connect to my device device is enabled before using your earbuds. automatically. After puting my earbuds To disconnect the earbuds from your device, back in the charging close the lid after putting your earbuds back in case, I find they are still the charging case.
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You may experience sound lags on your earbuds when playing videos or games. The sound output on earbuds don't match To minimize the delay, move the devices closer what’s happening on together to help improve the connection. Make the connected device's sure there aren't any objects, metals, walls screen.
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Function problems Problem Solution Make sure the Bluetooth audio source supports audio video remote control profile I can't control music (AVRCP). Some music or video player apps functions on my device. don't support AVRCP. Check other apps to see if the problem still exists. If so, try to reconnect the earbuds.
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For Android users: • Install Google Assistant on your device, then try again. • If you have installed Google Assistant, but forgot to set up Google Assistant for your earbuds, follow these steps: 1) Connect your earbuds to the device. 2) Open the Google Assistant app on your device.
Inc., and Google Assistant™ is a trademark of Google™, Inc. USB Type-C™ USB Type-C™ is a trademark of USB Implementers Forum. TCL is a registered trademark of TCL Corporation in the U.S. and Canada. All other trademarks and trade names are the property of their respective owners.
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