Error Messages; Trusted Platform Module (Tpm) (Device-Dependent); Enabling Tpm - Fujitsu LIFEBOOK T936 Operating Manual

Error messages

Error messages
In this chapter you will find the error messages which are generated by the
mainboard and the SmartCard reader.
Error
Boot access denied
Check your
SmartCard
SmartCard reader
FAILURE
Non-authorised
SmartCard
SystemLock
installation
FAILED:
The SmartCard is
blocked.
Enter the PUK:

Trusted Platform Module (TPM) (device-dependent)

TPM Trusted Platform Module
To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "Security functions", Page

Enabling TPM

• Requirement: You have set a supervisor password, see
► Call up the BIOS Setup and select the Security menu.
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Enabled to activate the TPM.
Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Security Chip to delete the holder in the TPM. By clicking on Enabled,
all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys
etc.) generated by applications are deleted.
Please note that you will then no longer be able to access the data you have
encrypted with the keys based on that holder.
► Select the Exit Saving Changes option in the Exit menu.
► Press the Enter key and select Yes.
The notebook will restart, and TPM will be enabled after the reboot.
Fujitsu
Cause
The SmartCard has no access rights to the system.
The SmartCard is either inserted incorrectly or it is not a suitable SystemLock
SmartCard.
An error has occurred on the serial port to the SmartCard reader. If this error
occurs frequently, the connection between the SmartCard reader and the
mainboard must be checked, or the SmartCard reader must be replaced.
While the error is present, access to the system is blocked.
The SmartCard cannot be used on this device. The SmartCard has been
configured for a different device.
An error occurred while installing SystemLock. Do not switch off the device,
insert the "BIOS Flash diskette" instead.
Perform a BIOS update and try the installation process again.
You have exceeded the maximum allowed number of incorrect PIN entries.
The SmartCard is blocked. Enter the administrator PUK to re-activate the
SmartCard. You must then enter a new User PIN to restart the system.
60).
"Security functions", Page
Security functions
60.
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