Support And Maintenance; Support For Your Device; Computer Tools - Sony Xperia T2 Ultra dual User Manual

Support and maintenance

Support for your device

Use the Support application in your device to search a User guide, read troubleshooting
guides, and find information about software updates and other product-related
information.
To Access the Support Application
1
From your Homescreen, tap
2
Find and tap , then select the required support item.
For the best available support, we recommend connecting to the Internet when using the
Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.

Computer tools

There are a number of tools available to help you connect your device to a computer and
manage content such as contacts, movies, music, and photos.
PC Companion for Microsoft® Windows®
PC Companion is a computer application that gives you access to additional features
and services which help you to:
•
Transfer contacts, music, videos, and pictures to and from your old device.
•
Transfer content from your old iPhone™, Blackberry™, Android™ or Sony device using
Xperia™ Transfer.
•
Update your device software.
•
Back up content on your computer.
•
Sync calendars between a computer and your device.
To use the PC Companion application, you need an Internet-connected computer
running one of the following operating systems:
•
Microsoft® Windows® 10
•
Microsoft® Windows® 8.1
•
Microsoft® Windows® 7
•
Microsoft® Windows Vista®
•
Microsoft® Windows® XP (Service Pack 3 or higher)
You can download PC Companion at http://support.sonymobile.com/global-en/tools/pc-
companion.
Media Go™ for Microsoft® Windows®
The Media Go™ application for Windows® computers helps you transfer photos, videos,
and music between your device and a computer. You can install and access Media Go™
from within the PC Companion application. To read more about how to use the Media
Go™ application, go to http://mediago.sony.com/enu/features.
To use the Media Go™ application, you need one of these operating systems:
•
Microsoft® Windows® 10
•
Microsoft® Windows® 8/8.1
•
Microsoft® Windows® 7
•
Microsoft® Windows Vista®
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