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Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
To access the Support application
From your Home screen, tap
1
Find and tap
, then select the required support item.
2
Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data
traffic charges when using the Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Updating your device
Update your device to the most recent software version to get optimal performance
and the latest enhancements. You can use the Update center application on your
device to run a wireless update or you can use the PC Companion application on a
computer to run an update using a USB cable connection.
If you update wirelessly, you can use either a cellular network or a Wi-Fi
connection. Make sure you back up and save all data stored on your device before
you run an update.
New software releases may not be compatible with all devices. When you run an update using
the Update center application, a data connection is established and related charges may be
incurred. Also, the availability of updates over a cellular network depends on your operator.
Contact your network operator for more information.
To check for new software
From your Homescreen, tap
1
Find and tap Update Center.
2
To check that you have the latest system software installed, tap System. To
3
check for updates to applications installed on your device, tap Updates.
Updating your device wirelessly
Use the Update Center application to update your device wirelessly. It handles both
application updates and system updates and can also facilitate the download of new
applications developed for your device. The updates that you can download over a
cellular network depend on your operator. It is recommended to use a Wi-Fi® network
instead of a cellular network to download new software so that you can avoid data
traffic costs.
To download and install a system update
From your Homescreen, tap
1
Find and tap Update Center > System.
2
Select the desired system update, then tap .
3
When the download is finished, tap
4
complete the installation.
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and follow the on-screen instructions to
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