StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
Table of Contents FCC Compliance Statement ........................2 Industry Canada Statement ........................2 Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols . 2 Product diagram ..................1 Front view ..............................1 Back view..............................1 Package contents ...................2 Requirements ..................2 About Thunderbolt 3 ................3 Updates.................................
Product diagram Front view Battery Charge 1.2 compatible USB 3.0 port (5Gbps) Back view Thunderbolt 3 USB-C™ ports USB 3.0 port Power adapter port USB 3.1 ports (5Gbps) (10Gbps) Instruction manual...
Video output capabilities are dependent on the video card and hardware specifications of your host laptop. Requirements are subject to change. For the latest requirements, please visit www.StarTech.com/TB33A1C. Instruction manual...
The performance quality of the remaining controller functions depends entirely on your display configuration. To view the full range of USB-C video adapters and cables that StarTech.com offers, navigate to www.StarTech.com/AV/usb-c-video-adapters/. Note: Video adapters can limit the maximum available resolution. To determine the maximum resolution your video adapter supports, consult the documentation that came with the video adapter.
5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for TB33A1C refers to the 5Gbps USB 3.1 Gen 1 standard. Any mention of USB 3.1 Gen 2 refers to the 10Gbps Gen 2 standard.
2. Connect the provided Thunderbolt 3 cable to a Thunderbolt 3 port on your host laptop and to one of the Thunderbolt 3 USB-C ports on the controller. Note: Either of the Thunderbolt 3 USB-C ports on the controller can be used to connect to your host laptop.
Ideally, the second device is one that you know works in a different setup. If the second device works with the computer that’s been having the issues, contact StarTech.com Support for further assistance. Instruction manual...
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Important operation notes • Certain monitors may be limited to 4K at 30Hz when connecting through a DisplayPort adapter. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz). Instruction Manual...
Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
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StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.