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Returning Product for Repair (or Credit) A Return Material Authorization (RMA) Number is required on all products returned to Blonder Tongue, regardless if the product is being returned for repair or credit. Before returning product, please contact the Blonder Tongue Service www.blondertongue.com Department at 1-800-523-6049, Ext.
å Do not use accessories or attachments not recommended by Blonder Tongue, å Do not overload wall outlets or extension cords, as this can result in a risk of fire as they may cause hazards, and will void the warranty.
2.1 Product Application & Features Application: The NXG-CQAM-32 (ClearQAM Input Module) processes HD and SD programs from a Cable or Telco TV service provider. The NXG-CQAM-32 module includes multiple full-band-capture QAM tuners to provide ingest of up to 32 programs from the incoming cable system.
6 NXG-CQAM-32 Module User Manual Section 3 – Configuring the Module 3.1 “Tuners: Status” Tab The “Tuners: Status” tab (Figure 3.1a) is a read-only screen and displays the status of each tuner bank. Figure 3.1a - “Tuners: Status” Tab Status and Utilized: when clicked, shows you the tuned channel program that the tuner (numbered 1-6) is receiving.
NXG-CQAM-32 Module User Manual 3.2 “Tuners: Scan” Tab The “Tuners: Scan” tab (Figure 3.2) allows the user to scan the programs available in the Service Provider's ClearQAM channel lineup. Figure 3.2 - “Tuners: Scan” Tab Before Scan: Under the Scan column, select to begin the scanning process.
8 NXG-CQAM-32 Module User Manual 3.3 “Tuners: Lineup” Tab The “Tuners: Lineup” tab (Figure 3.3a and Figure 3.3b) is a read-only screen. A search function is provided in order to easily look up programs. The full lineup can also be downloaded through this screen.
NXG-CQAM-32 Module User Manual 3.4 “Tuners: Editor” Tab The “Tuners: Editor” tab (Figure 3.4) is a read and write screen, allowing the user to view and edit the following: “Add” a new program to the lineup, “Edit” the stream name of an existing program, and “Remove” a program from the lineup.
10 NXG-CQAM-32 Module User Manual 3.5 “Tuners: Program” Tab The “Tuners: Program” tab (Figure 3.5) is a read and write screen which shows all programs available for selection and allows a user to remove or add into the system for further output processing.
NXG-CQAM-32 Module User Manual Section 4 – Module Status and General Management 4.1 “Module: Status” Tab The “Module: Status” tab (Figure 4.1) is a “read-only” screen which displays the general health and module information at a glance. The information is provided as a quick way to monitor the module or assist with troubleshooting issues that may arise.
12 NXG-CQAM-32 Module User Manual 4.2 “Module: System” Tab The “Module: System” tab (Figure 4.2) allows the user to manage the module and its settings through the following controls: Figure 4.2 - “Module: System” Tab Module Operations Module Reboot: Click the button in order to reboot the module.
NXG-CQAM-32 Module User Manual Section 5 – Firmware Updates The “Firmware Update” tab (Figures 5a, 5b, 5c, and 5d) is part of the Master Controller Module interface, and is used for all installed modules. It is located on the right side of the main menu allowing the user to review currently installed firmware versions and quickly update installed module(s).
14 NXG-CQAM-32 Module User Manual Section 6 – Troubleshooting For technical support please contact us at 1-800-523-6049 between the hours of 8am and 5pm EST. Please refer to the operation manuals of each module for additional information.
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10. The cost of the extended warranty is 8% of the purchase price for a 1 or 2 year extension beyond the Blonder Tongue standard warranty. e.g. A product price of $1000 will be $80 for the 1 year (12 mos) and additional $80 for 2 year (24 mos) extension for a total of $160.
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BT may determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may the case of software, licensed) by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly...
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