Related Manuals for EchoStar Hughes 9502 ATEX
Summary of Contents for EchoStar Hughes 9502 ATEX
- Page 1 Hughes 9502 ATEX and C1D2 Compliant Terminal User Guide 3500782-0001 Revision E July 19, 2022 11717 Exploration Lane, Germantown, MD 20876 Phone (301) 428-5500 Fax (301) 428-1868/2830...
- Page 2 Copyright © 2013, 2017, 2020, 2022 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
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Page 3: Table Of Contents
Contents Understanding safety alert messages ............ 5 Messages concerning personal injury / Messages concernant des blessures corporelles ......................5 Messages concerning property damage / Messages concernant des dommages matériels ........................ 6 Safety symbols ....................... 6 Chapter 1 Product description ................13 Hazardous locations / Emplacement dangereux .......... - Page 4 Security ........................ 44 Wake on LAN (any packet) ................... 44 Serial pin power control..................45 ATC ........................45 Watchdog ......................45 GNSS ........................45 Chapter 4 Installation instructions ............... 47 Warning / Avertissement ..................47 Inspecting the parts ..................... 47 Optional installation items: .................
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Page 5: Understanding Safety Alert Messages
Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages. -
Page 6: Messages Concerning Property Damage / Messages Concernant Des Dommages Matériels
CAUTION indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. ATTENTION indique une situation potentiellement dangereuse qui, si elle n'est pas évitée, pourrait entraîner des blessures mineures ou modérées. Messages concernant Messages concerning property damage / des dommages matériels A NOTICE concerns property damage only. - Page 7 Symboles supplémentaires Additional symbols / This document uses the following hazard symbols: Warning Potential Radio Frequency (RF) hazard. Where you see this alert symbol and WARNING heading, strictly follow the warning instructions to avoid injury to eyes or other personal injury. Avertissement Danger possible de Fréquence Radio (RF).
- Page 8 General Handle your Satellite Terminal with care. Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range -40ºC to +75ºC. Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems will void the Warranty and could void your authority to operate this equipment.
- Page 9 A proximité de travaux de dynamitage et d’environnements explosifs N'utilisez jamais le terminal satellitaire près de travaux de dynamitage en cours. Respectez toutes les restrictions et suivez toutes les instructions ou la règlementation. Les zones présentant une atmosphère potentiellement explosive sont généralement, mais pas toujours, clairement signalées.
- Page 10 Accessories Use Hughes approved accessories only. Use of non-approved accessories may result in loss of performance, damage to the Satellite Terminal, fire, electric shock or injury. Accessoires Utilisez uniquement des accessoires approuvés par Hughes. L’utilisation d’accessoires non approuvés peut entraîner une dégradation de performance, un endommagement du terminal satellitaire, un incendie, une électrocution ou des blessures.
- Page 11 Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned about interaction with the Satellite Terminal, we suggest you follow these guidelines: •...
- Page 12 Electrical Storms installation of the Satellite Terminal during electrical storms may result in severe personal injury or death. Orages Electriques L’installation d’un terminal satellitaire pendant un orage électrique peut entrainer des blessures graves ou mortelles. Protective Earth Grounding is recommended by Hughes for both the IDU and the ODU equipment.
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Page 13: Product Description
Chapter 1 Product description Emplacement dangereux Hazardous locations / The Hughes 9502 terminal (P/N 3500509-0004 or -0006) is suitable for use in hazardous locations: • Class I, Division 2, Groups A,B,C,D • ATEX Group II, Category 3 as defined by the device markings (Figure Le terminal Hughes 9502 (P/N 3500509-0004 ou -0006) convient a l'utilisation uniquement dans des emplacements dangereux:... -
Page 14: Contents Of The Hughes 9502 Kit
Contents of the Hughes 9502 kit The Hughes 9502 Kit (P/N 3500509-0004) is a two piece design that comes with an Indoor Unit (IDU), an Outdoor Unit (ODU) and a 10 meter RF cable that has an N type connection at both ends and an N to TNC adapter inside the cable bag for connection to the IDU. -
Page 15: Optional Mounting Accessories
Optional mounting accessories The IDU can be mounted using the IDU strap (P/N 3500617-0001) if desired. Strap will require 4 each mounting bolts either M3.5 or 6/32” (not included). Figure 5: IDU mounting strap The ODU can be mounted using the Basic Fixed Mount Kit (P/N 3004066-0002) or by using the azimuth elevation bracket (P/N 1022994-0022) and an existing 1.5”... -
Page 16: Interfaces
• Automatic PDP Context Activation (Static or DHCP) • Dedicated M2M Web UI • Security — Ethernet MAC Filtering — Administration Password — SMS Control password — White List for SMS control — AT Command password lock — Enhanced security to lock local access —... - Page 17 Figure 7: Front side view of IDU Figure 8: Back side view of IDU WARNING EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON- HAZARDOUS and AVERTISSEMENT - RISQUE D’EXPLOSION - AVANT DE DÉCONNECTER L’EQUIPEMENT, COUPER LE COURANT OU S’ASSURER QUE L’EMPLACEMENT EST DÉSIGNÉ...
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Page 18: Terminal Specifications
Terminal specifications Table 1: Terminal specifications Technical Specifications Satellite TX Frequency @ 1626.5 – 1675MHz Satellite RX Frequency @ 1518 – 1559 MHz GPS Frequency @ 1574.42 – 1576.42 MHz 9502 Indoor Unit Weight: 1.12 Kg 9502 Indoor Unit Dimensions: 150 mm x 200 mm x 45 mm 9502 External Antenna Weight: 1.85 Kg (exclude mount and cable) -
Page 19: Information For Maintenance
Information for maintenance In the event that a Hughes 9502 terminal develops a problem, please follow the instructions below. For users: Please contact the company that you purchased the Hughes 9502 terminal from so that they can request an RMA from Hughes for your terminal. For distribution providers: Should a Hughes 9502 terminal need to be returned for repair, an RMA will be required. - Page 20 Chapter 1 • Product description 3500782-0001 Revision E...
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Page 21: Configuration Via Web Ui
Chapter 2 Configuration via Web UI The UT is typically configured via the Web User Interface (UI). Browsers that are currently supported are IE, Edge, Firefox, and Safari. Release 5.9.6.1 adds full support for the Chrome browser. Web UI layout The Web User Interface (UI) can be accessed from a MAC or PC browser by entering 192.168.128.100 as the URL (unless you change the IP address of the UT.) Table 2... - Page 22 • Event Log • Packet Log These files can be FTPed out of the UT and used for debugging. To download the logs right-click on the “Download Current” link and select “Save Target As”. This uses FTP to retrieve the files from the UT which can be blocked by some security software such as McAfee.
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Page 23: Status Bar
Reset Terminal to Factory Defaults: Clicking the “Restore to Defaults” button will restore the UT back to the factory default settings and delete any of the user parameters that have been set-up in the UT, including any custom APN settings. In Release 5.9.6.1 and above you can also Reset to Factory Defaults if the small blue button next to the SIM card holder is depressed while powering off. - Page 24 The status text in the Connection section is as shown in Table 3 below. Table 3: Status bar Display Comments Corresponding LED display Initializing Initial startup (~15-20 secs) Various Pointing UT in pointing mode All three LEDs flash 1Hz Registering Attempting to register - pointing PWR on, GPS on or flashing, mode exited or bypassed...
- Page 25 In release 5.9.5.0 and above, a pointing control button was added to the Home page that duplicates the function button on the UT. During the “wait for input” state at startup this button is active for 15 seconds. If pressed the UT will enter pointing mode and remain until the button is pressed again.
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Page 26: Connections Tab
Connections tab Manage Contexts page The Manage Contexts page under the Connections tab displays the status of any active contexts and allows contexts to be controlled. Typically this page will not be used and you configure context activation via the always on option on the M2M page, or the ACA page. - Page 27 Automatic Contexts This web page allows you to use Automatic Context Activation (ACA) for multiple devices. (The M2M page Always on context can be used if you only require a single context.) The ACA page is not available in NAPT or PPPoE modes. •...
- Page 28 DHCP Automatic Contexts: This option allows you to set up the UT for dynamic ACA. This means that any device connected to the UT via DHCP, will automatically receive a standard context. To activate this feature, select “On” or “Data” from the drop down list under DHCP Automatic Contexts section.
- Page 29 Manage APNs page The Manage APNs page under the Connections tab allows the user to view the available APNs and define new ones, e.g. if the correct APN is not configured in the SIM. To make an APN the default, select it in the Defined APNs list and press “Make Default”.
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Page 30: Settings Tab
Settings tab The settings tab has the following configuration pages: General Setup Release 5.9.5.0 on includes a General Setup page with the following fields: • Connection: this field controls the satellites the UT will try to connect to. With the default “Automatic” selection it will search for all satellites. If an individual satellite is selected the UT will only search for and use the selected satellite. - Page 31 IP Address/DHCP Settings The IP settings page under the Settings tab includes the following fields: • Terminal Local IP address — Allows you to change the UT’s IP address — In PPPoE mode with the Inmarsat NSD you typically set the UT IP address to 192.168.0.1.
- Page 32 Ethernet Port page The Ethernet Port settings page includes: • Wake On LAN (see Wake on LAN (any packet section on page 44): — Wake On LAN – On/Off radio button — Wake On LAN idle timer – in minutes —...
- Page 33 Port Forwarding page The Port Forwarding page is only available in NAPT mode and includes: • DMZ – if enabled, all packets received from the space link that are not routed to other addresses will be forwarded to the DMZ host address. •...
- Page 34 ATC/LTE page The ATC/LTE page includes: • ATC/LTE robustness On/Off radio button. Turning on the robustness can improve receive performance in the presence of an interferer such as an ATC or LTE base station. However, use the default Off setting in the typical case where interference is not detected or expected.
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Page 35: M2M Page
M2M page Figure 20 M2M Setup The M2M page includes the following configurable parameters: Ping configuration: • Context Watchdog - On/Off. The watchdog can be used to periodically verify the UT network connectivity and take recovery action if a problem is detected. - Page 36 • Ping required - Yes/No. If set to “No”, the system will not try to ping on timer expiration if data was transmitted within the watchdog period. This is the recommended setting. If set to “Yes”, the system will always ping when the “Time between Pings”...
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Page 37: Security Passwords
Security passwords The security passwords page includes the following functions: • SMS Remote Control – Off by default except in releases 5.9.4.3 through 5.9.5.3 where it is On by default. • SMS Remote Password – default was remote but in 5.9.6.1 and above the default is blank and a password must be entered when enabling SMS Remote Control. -
Page 38: Enhanced Security Settings Page
Figure 22: Enhanced Security page link Enhanced Security Settings page The Enhanced Security Page is used to configure local security for the unit. It is reached by a link from the Security page. Figure 23: Enhanced Security Settings page Chapter 2 • Configuration via Web UI 3500782-0001 Revision E... - Page 39 For added security you can lock the UT so that it cannot be accessed locally. This is controlled by a security password configured from the Enhanced Security Settings page accessible from the Security Passwords page. When the password is active, each time the UT starts up, the password must be entered before the user interface can be accessed.
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Page 40: Sms Pages
SMS pages The SMS pages are used to send SMS messages from the terminal to another BGAN device or another phone number. When sending an SMS message, use the + symbol in front of the country code of the number you want to send the SMS to e.g., +16199778619. -
Page 41: Operational Features
Chapter 3 Operational features LEDs The 9502 has three green LEDs: Power LED: “PWR” • Turn unit on - LED turns on “GPS” LED • Flashes while acquiring fix • Turns solid when unit has a 2D or 3D fix Network LED: “NET”... -
Page 42: Napt Mode
NAPT mode In NAPT mode (5.9.4.4 and above) multiple devices connected via a hub or switch share a single PDP context. The port translating NAT modifies both IP addresses and port numbers so multiple devices can share the single global IP address assigned to the PDP context. -
Page 43: Remote Control
255.255.255.128 on both UTs and set the IP address of the second UT to 192.168.0.129. If the TEs use a subnet other than the directly connected interface range, configure a default route on the IP Settings page so that the WebUI can be accessed. The default route will be in the subnet associated with the TE Ethernet interface. -
Page 44: Remote Upgrade And File Transfer
Remote upgrade and file transfer The 9502 includes an FTP client. The operator can send SMS messages or AT commands to command the 9502 to send or retrieve files from an FTP server in the network or Internet. This allows the 9502 to be upgraded, reconfigured and also allows log files to be sent back to the server. -
Page 45: Serial Pin Power Control
Ethernet packet (ARP, DHCP, data packet, etc). In this mode the power consumption is less than 10mW when powered from a 12V source. The UT generates Ethernet sync pulses so the TE believes the link is still active. When an Ethernet packet is detected the UT will power up normally, register and bring up a PDP context (if configured for ACA.) It takes about 1 minute for the UT to be fully connected to the Inmarsat network. - Page 46 The serial port is a DB9 male, configured as a DTE and supports autobaud between the valid NMEA rates of 4800bps and 38.4kbps. The GNSS device must provide a fix via the RMC or GGA NMEA messages. Typically a straight through DB9 serial cable can be used with the correct plug for the GNSS device.
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Page 47: Installation Instructions
Chapter 4 Installation instructions Avertissement Warning / Installation of the Hughes 9502 (P/N 3500509-0004 or -0006) must comply with NEC Article 501 for Class I, Division 2, hazardous location. This equipment is suitable for use in hazardous locations Class I, Division 2, Groups A, B, C, D, or non-hazardous locations only This equipment is suitable for use in hazardous locations ATEX Group II, Category 3, as defined by the device marking;... - Page 48 both a clear unobstructed line of sight to the satellite and that your fixed mount is aimed in the approximate direction to the satellite. To determine the direction from your location to the satellite, use a satellite pointing app, or power up the UT, allow it to get a GPS fix and then check the pointing information on the Web UI Home page.
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Page 49: Odu Installation Using The Basic Fix Mount Kit; (P/N 3004066-0002)
ODU installation using the basic fix mount kit; (P/N 3004066-0002) You may install the fixed mount on any structurally sound surface; either on a horizontal, or vertical, or a sloped surface such as a roof or wall. 1. The pole has a 1.66” (4.2164cm) outer diameter (schedule 40 metal). 2. - Page 50 The pole is shipped attached to the base bracket. Mount the base bracket of this assembly to the structure with the appropriate hardware (not included). Consult local building codes if needed. Once the base bracket is mounted, perform the following steps (refer to Figure 28 Figure 29):...
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Page 51: Mounting The Azimuth Elevation Bracket
Mounting the azimuth elevation bracket Mount the azimuth elevation bracket to the back of the ODU using four washers/nuts (see Figure 30). The N-type RF connector should be on the left or right side of the azimuth elevation bracket if installed correctly. Figure 30: Azimuth elevation bracket Mounting the azimuth elevation bracket onto the pole 1. -
Page 52: Attaching Rf Cable To Odu
specifications. The cable must not be cut to a shorter length, nor must any cables be added to the cable run. • It is essential that only the supplied cable is used. Third party cables may not be used; their use will invalidate the warranty of the ODU and may cause system malfunction. -
Page 53: Installing The Sim Card
Installing the SIM Card The SIM card is usually installed by the Service Provider but if you have to install or replace it, it is installed behind the SIM door as shown below. Push it in until it clicks, or to remove it, push it in and release. Important Note: •... -
Page 54: Connecting Power Leads To The Hughes 9502 Idu
Connecting power leads to the Hughes 9502 IDU Once the ODU is properly connected, you can then connect the power leads (positive + and negative -) from the power source to the 9502 IDU power connector. The IDU is clearly marked for positive and negative leads and the IDU is designed for a nominal 12Vdc and 24Vdc voltage and is protected from reverse polarity. -
Page 55: Powering Up The Hughes 9502
Powering up the Hughes 9502 The 9502 will power up automatically when DC power is applied. It does not have a power button. By default it will bypass antenna (ODU) pointing and automatically register, attach and activate a PDP context. Once you have applied DC power, the terminal goes through a power-on-self-test (POST) that takes approximately 15-20 seconds and then the power LED will start flashing for another 15 seconds. -
Page 56: Coverage Map
Coverage map The Inmarsat BGAN service is operated via 4 satellites with global coverage shown below. Figure 36: Inmarsat satellite coverage Chapter 4 • Installation instructions 3500782-0001 Revision E... -
Page 57: Operation In The Meas Footprint
Operation in the MEAS footprint Figure 37: MEAS coverage cutout over China I-4 MEAS has a cutout area in its coverage over China and nearby parts of Asia. In this area, I-4 Asia Pacific (APAC) must be used even if MEAS is closer. Chapter 4 •... - Page 58 With the introduction of MEAS, there are now parts of the overlap areas of MEAS and EMEA, such as the yellow shaded area below, where the antenna might be able to see a second satellite. Figure 38: Area where the UT may see 2 satellites During site switches, the satellite signal is turned off briefly and the UT may try to register on the other satellite it can see.
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Page 59: Operation In The Russian Federation
Operation in the Russian Federation In the Territory and National Waters of the Russian Federation covered by the three Regional beams of I-4 MEAS shown below, end-users must select MEAS rather than Alphasat (EMEA) or I-4 Asia Pacific (APAC), even if one of these satellites is closer. In areas within the Russian Federation, but not covered by the I-4 MEAS satellite, use I-4 Asia Pacific (APAC). -
Page 60: Pointing The Odu
Pointing the ODU Determine the azimuth and elevation for the look angle to the satellite in advance of the installation by using the approximate latitude and longitude of the site in a simple satellite pointing application or specially marked map. This is the preferred mode as it simplifies the install and may be critical data for choosing the site if there are multiple potential locations to mount the UT in wooded, mountainous or built- up areas. - Page 61 Figure 40: Signal strength on Home page Chapter 4 • Installation instructions 3500782-0001 Revision E...
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Page 62: Led Flow Chart
LED flow chart LED Legend Power applied or reboot PWR GPS NET Flashing Power up Self test Short flash Fail self test Pass self test Fault Wait for Input Button press Pointing 15s timeout Button press or timer expires Acquire Satellite and GPS Acquired Global Beam Transition to Regional Beam and Register... -
Page 63: Adjusting The Azimuth And Elevation Of The Odu
Important Notes: • To aid in pointing the ODU, there is a 3.5mm stereo audio jack port on the IDU. The user can insert a stereo headset to hear audio tones or use a voltmeter to measure the voltage which indicates the quality of the signal detected during install mode. -
Page 64: Exit Pointing Mode
Figure 43: Adjusting azimuth To adjust azimuth, refer to Figure 4. Loosen the two bolts on the pole collar. 5. Move the ODU to either side, in small increments, as necessary to get the optimum signal strength as shown on the voltmeter or by the fast high pitch sounds that you hear with the headphones. -
Page 65: Lightning Protection And Safety
Chapter 5 Lightning protection and safety La foudre et la terre Lightning and grounding precautions / précautions A lightning strike on the ODU, mounting hardware or cable may cause death or serious injury and is likely to damage both the ODU and the IDU. La foudre sur l'ODU, le matériel de montage ou les câbles peut causer des blessures graves ou mortelles et est susceptible d'endommager à... -
Page 66: Disclaimer / Avertissement
Connect earth grounding wire lug in between screw and chassis. Figure 44: 9502 IDU protective earth grounding Avertissement Disclaimer / Whilst prepared in good faith, Hughes makes no warranty or representation as to the accuracy, completeness or fitness for purpose of this document or its contents and all warranties, whether express or implied are excluded. -
Page 67: At Unsolicited Response Codes
Chapter 6 AT unsolicited response codes The following codes and text may appear as unsolicited response codes on the AT interface to the UT or in an SMS response to an ATCO Remote SMS command. Each code appears in the following format: <crlf><at_command>: <#>, <text><crlf>... - Page 68 Code Text Explanation FTP Management FTP hookup fail Connection to FTP server failed. Problem could be server unreachable or specified IP address or server name invalid, or connectivity failure. FTP login fail FTP username or password incorrect FTP 'type' fail Could not establish “binary”...
- Page 69 Code Text Explanation _IREMWEB Invalid IP address string An IP address parameter string could not be interpreted as a legitimate IP address. Global IP: <ip_addr> REMWEB connection set up successfully. Indicates global IP address assigned to the UT’s own PDP context, to which an HTTP connection may be made.
- Page 70 Chapter 6 • AT unsolicited response codes 3500782-0001 Revision E...
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Page 71: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting Problem Possible Cause Possible Solution Ethernet connectivity The 9502 Ethernet chip is Configure the user device for 10BaseT problems 10BaseT and some routers and other devices may have problems if set to 100BaseT or auto- negotiate Problems with remote The Inmarsat network does not Test SMS from cell phones to BGAN control SMS when sending... -
Page 72: Pdp Context Activation Errors
PDP context activation errors Table 8: PDP context activation errors CME error CME Error Text on Web UI Possible reason number invalid index Problem in PDP context request no network service Could be poor signal or signal blockage, or network problem. Implicitly detached (#10) Check attach and registration status. -
Page 73: Chapter 8 Regulatory Notices
Chapter 8 Regulatory notices EU Declaration of Conformity Refer to bgan.hughes.com for the EU Declaration of Conformity. Conformité FCC FCC compliance / This device conforms to the FCC rules. Any changes or modifications to Hughes Network Systems’ equipment, not expressly approved by Hughes Network Systems, could void the user's authority to operate the equipment. -
Page 74: Eu Weee (Waste Electrical And Electronic Equipment) Directives
To comply with Industry Canada's RF exposure requirements, this device must be operated with a minimum separation distance of one meter from the satellite terminal's antenna to a person's body. Other operating configurations should be avoided. Pour être conforme aux règlements d’Industrie Canada sur l’exposition aux rayonnements RF, cet appareil se doit opérer à... - Page 75 Any changes or modifications to Hughes Network Systems' equipment, not expressly approved by Hughes Network Systems, could void the user's authority to operate the equipment. Toute modification apportée à l’équipement de Hughes Network Systems et non approuvé expressément par Hughes Network Systems, peut annuler l’autorisation de l’utilisateur à...