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Dirty Glass
Nearly always caused by poor fuel quality – check the moisture content of the
wood you are burning with a moisture meter.
Fire burning too low, open the air vents on the stove to create a hot fire, this
may 'burn' the glass clean.
If glass requires cleaning use stove glass cleaner from your supplier, only use
glass cleaner on cold glass. DO NOT USE abrasives or scrapers, these will scratch
the glass making tar build up harder to remove. NEVER spray aerosols near the
appliance when it is alight.
Un-burnt Fuel
Insufficient air reaching fuel - Adjust the air controls to supply combustion air to
burn fuel fully. Check if the ash pan is full, empty if required. Front bar/fret may
be blocked, de-ash. Check for jammed clinker or nails in grate when the fire is
out and cold.
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