Heatilator ECOCHOICE PS35-C Owner's Manual
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Heatilator ECOCHOICE PS35-C Owner's Manual

Heatilator ECOCHOICE PS35-C Owner's Manual

Pellet burning stoves
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
PELLET BURNING STOVES
MODEL(S):
PS35-C
CAUTION
Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
7058-801E
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
•
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
•
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
•
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room
as fireplace.
•
Alert children and adults to hazards of
high temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
NOTE: To obtain a French translation of this
manual, please contact your dealer or visit
www.heatilatorecochoice.com
REMARQUE : Pour obtenir une traduction française
de ce manuel, s'il vous plaît
contacter votre revendeur ou visitez
www.heatilatorecochoice.com
January 9, 2020

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Summary of Contents for Heatilator ECOCHOICE PS35-C

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions on installation, operation, or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING If the information in these instructions is not followed exactly, a fire could result causing property damage, personal injury,...

  • Page 2: Sample Of Serial Number / Safety Label

    PS35-C and Welcome to the Heatilator Eco Choice Family! NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: On chain behind right access panel & Behind left access panel...

  • Page 3: Table Of Contents

    M. Thermostat Operation ..... . 13 N. Frequently Asked Questions ....14 Heatilator Eco Choice is a registered trademark of Hearth & Home Technologies. January 9, 2020...

  • Page 4: Warranty Policy

    HEATILATOR ECO-CHOICE WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (“HHT”), extends the following warranty for ECOCHOICE by Heatilator wood and pellet hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture.
  • Page 5 PS35-C WARRANTY COVERAGE: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...

  • Page 6: Quick Start Guide

    PS35-C C. Quick Start Guide ECO-CHOICE QUICK START GUIDE *Before you plug in this appliance, follow these instructions* Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and desiccant bag from the fi rebox area before your fi rst fi re. Open the fi...

  • Page 7: Listing And Code Approvals

    PS35-C Listing and Code Approvals A. Appliance Certification B. BTU & Efficiency Specifications Model PS35-C Emissions Certification #: 0061PS086E Emissions Laboratory: OMNI Safety Laboratory Intertek EPA Certified Emissions: 1.0 grams/hour Report No. 3198406PRT-002 *LHV Tested Efficiency: 73.6% Solid Fuel Room Heater/Pellet Fuel Type Burning Type **HHV Tested Efficiency: 68.8%...

  • Page 8: Glass Specifications

    PS35-C C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. Fire Risk Hearth & Home Technologies disclaims any D. Electrical Rating (on high) responsibility for, and the warranty will be 115 VAC, 60 Hz, Start 3.8 Amps, Run 1.3 Amp voided by, the following actions:...

  • Page 9: Operating Instructions

    Any material that can ignite and burn: flame proofed or not, plastered or non-plastered. D. Fuel Material and Fuel Storage Visit http://www.heatilator.com/Shopping-Tools/Videos Pellet fuel quality can greatly fluctuate. This appliance view product and use & care videos. has been designed to burn a wide variety of fuels, giving you the choice to use the fuel that is most economical in A.

  • Page 10: General Operating Information

    PS35-C E. General Operating Information Moisture Always burn dry fuel. Burning fuel with high moisture 1. Thermostat Calls For Heat content takes heat from the fuel and tends to cool the The appliance is like most modern furnaces; when appliance, robbing heat from your home. Damp pellet fuel the thermostat calls for heat, your appliance will can clog the feed system.

  • Page 11: Hopper Lid Latch And Hopper Switch

    PS35-C G. Hopper Lid Latch and Hopper Switch 5. Look through the hole in the left lower side panel and you will see the red call light on the control box will 1. Lift up the hopper lid and lock into open position. Now be on (Figure 11.3).

  • Page 12: Fire Characteristics

    PS35-C I. Fire Characteristics K. Ignition Cycles A properly adjusted fire with the heat output control 1. At the beginning of each ignition cycle, it is normal to switch set on “high” has a short active flame pattern that see some smoke in the firebox. The smoke will stop extends out of the fire pot approximately 4 to 8 inches once the fire starts.

  • Page 13: Clear Space

    PS35-C L. Clear Space M. Thermostat Operation Mantel: Avoid placing candles and other heat-sensitive For accurate temperature control and comfort, correct objects on mantel or hearth. Heat may damage location is very important. On new installations, the these objects. guidelines listed in the installation manual under Thermostat Installation should be followed as closely NOTICE: Clearances may only be reduced by means as possible.

  • Page 14: Frequently Asked Questions

    PS35-C N. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted.

  • Page 15: Maintenance And Service

    Shock and Smoke Hazard troubleshooting and service for your appliance. Visit • Turn down thermostat, let appliance www.heatilator.com/Owner-Support to view basic completely cool and exhaust blower must troubleshooting, FAQs, use & care videos. We recommend be off. Now you can unplug appliance annual service by a qualified service technician.

  • Page 16: General Maintenance

    PS35-C C. General Maintenance 1. Types of Fuel Depending on the type of fuel you are burning will dictate how often you have to clean your fire pot. OPEN Position. Light color If the fuel you are burning has a high dirt or ash painted area visible content, it may be necessary to clean the fire pot more than once a day.
  • Page 17 PS35-C 4. Cleaning Ash Drawer 6. Cleaning the Exhaust Path, Baffles & Drop Tube • Frequency: Weekly or every 5 bags of fuel • Frequency: Monthly or every 25 bags or more • By: Homeowner frequently depending on ash build-up. a.
  • Page 18 PS35-C 8. Soot and Fly Ash: Formation & Need for Removal in 10. Cleaning the Glass Exhaust Venting System. • Frequency: When clear view of the fire pot • Frequency: Yearly or more frequently depending on becomes obscure ash build-up. •...
  • Page 19 PS35-C 12. Cleaning Convection Blower - Requires No Lubrication • Frequency: Yearly or more frequently depending on Dust/Dirt build-up • By: Homeowner or Qualified Service Technician a. Be sure the appliance is allowed to cool and has been unplugged. b. Follow the directions on page 24 for direct access to the convection blower.

  • Page 20: High Ash Fuel Content Maintenance

    PS35-C D. High Ash Fuel Content Maintenance • Frequency: As needed • By: Homeowner Poor quality pellet fuel, or lack of maintenance, can create Pellets Back-up in Feed Tube conditions that make the firepot fill quickly with ashes and clinkers. This condition makes the appliance susceptible to Firepot Overfills overfilling the firepot with pellets which may result in...

  • Page 21: Troubleshooting Guide

    PS35-C Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 22 PS35-C Symptom Possible Cause Corrective Action Check for ash build up in appliance, Slow or smoky start-up Dirty exhaust and/or venting system. including behind rear panels, firebox, heat (Cont’d) exchanger, exhaust blower and venting. Check hopper, fill with fuel. Replace snap disc. Firebox door must be Out of fuel.
  • Page 23 PS35-C Symptom Possible Cause Corrective Action No call light. Defective control box. #1 snap disc defective. Replace snap disc. Convection blower fails Blower not plugged in. Check that blower is plugged into wire to start. harness. Blower is defective. Replace blower. Control box is defective.

  • Page 24: Service Parts Replacement

    PS35-C Service Parts Replacement A. Convection Blower Replacement 1. Turn down the thermostat, let appliance completely cool and then unplug appliance before servicing. Upper Left 2. The convection blower is located on the floor at the Panel rear of the appliance. 3.

  • Page 25: Exhaust Blower Replacement

    PS35-C B. Exhaust Blower Replacement Snap Disc #3 - Feed Motor - Manual Reset 1. Turn down thermostat, let appliance cool completely if 1. Turn down the thermostat, let appliance completely running. Then unplug appliance before servicing. cool and then unplug appliance before servicing. 2.

  • Page 26: Igniter Replacement

    PS35-C D. Igniter Replacement E. Baffle Removal & Replace 1. Shut down the appliance by turning down the 1. Shut down the appliance by turning down the thermostat and let the appliance completely cool down. thermostat and let the appliance completely cool down. After the appliance has cooled down, unplug it and 2.

  • Page 27: Glass Replacement

    PS35-C F. Glass Replacement 1. Open the door from the appliance by lifting door off of hinge pins and lay on a flat surface face down. 2. Using a Phillips Head screw driver, remove the 4 brackets and set aside (Figure 27.1). 3.

  • Page 28: Reference Materials

    PS35-C Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE 1. Control Box FRONT OF THE APPLIANCE. a. The control box is located on the lower left side of the appliance, behind the lower left side panel and 2.
  • Page 29 PS35-C 11. Power Supply 17. Snap Disc #2 (Fuel Delivery Interrupt) 175°F The power outlet is located behind the control box on the Snap disc #2 is located on the center of the convection back of the appliance, lower left corner. Check the wall plenum above the convection blower.

  • Page 30: Component Locations

    PS35-C B. Component Locations Heat Output Switch Back of Appliance Terminal Block Center 2 Screws for Power Outlet Thermostat Wires Reset Button Figure 30.1 LOCATED BEHIND LEFT SIDE PANELS LOCATED BEHIND RIGHT SIDE PANELS Feed Motor Control Box Convection Blower Vacuum Switch Fuse Junction Box...

  • Page 31: Maintenance And Service Log

    PS35-C C. Maintenance and Service Log Date of Service Performed By Description of Service January 9, 2020 7058-801E...
  • Page 32 PS35-C Date of Service Performed By Description of Service 7058-801E January 9, 2020...
  • Page 33 PS35-C Date of Service Performed By Description of Service January 9, 2020 7058-801E...
  • Page 34 PS35-C Date of Service Performed By Description of Service 7058-801E January 9, 2020...

  • Page 35: Exploded Drawing

    PS35-C D. Exploded Drawing PS35-C Service Parts Beginning Manufacturing Date: May 2019 Free Standing Pellet Stove Ending Manufacturing Date: Active Part number list on following page. 12/19 January 9, 2020 7058-801E...

  • Page 36: Service Parts

    PS35-C E. Service Parts PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 Pull Rod SRV7058-141 Pkg of 1 SRV7000-462 Heating Element Assembly 18” (Loop Igniter) Pkg of 10 SRV7000-462/10 Ash Pan Assembly SRV7058-013 Heatilator Logo 4021-049 Pedestal Side Qty 2 req SRV7058-153 Blower, Convection 812-4900 Wire Harness SRV7058-150 Fuse, 7 Amp, Junction Box...

  • Page 38: Accessories

    PS35-C F. Accessories PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 39 PS35-C PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 40 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Heatilator Eco-Choice dealer with any questions or concerns. For the number of your nearest Heatilator Eco-Choice dealer log onto www.heatilatorecochoice.com CAUTION DO NOT DISCARD THIS MANUAL •...

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