Troubleshooting - Bosch CLIMATE 5000 VRF BVIM Installation & User Manual

20 | TROUBLESHOOTING

6.6.2. Outdoor unit information
Select the refrigerant system, click the "Outdoor Info", and the display will show all outdoor unit information.
Fig.6-14
The display contents include: serial port, address, physics location and sales model.
6.7. Help
This function offers error code table for analysing to help user to check the error of air-conditioner. This error code may differ from the display contents in the display
board, please consult the local technical support specialist.
6.8. Exit
This function can return you back to the login page, click the "Exit" menu, the system will go back to the login page automatically.
7. TROUBLESHOOTING
7.1. Unable to enter into the login page
Type the IP address of BVIM gateway in the browser, if it doesn't display the login page, there may be error of the network; if required, ask the IT administer to check the
local network. Check the computer to ensure you have the same network as the BVIM.
7.2. Login failed
When the user is logging in, there might be login fail as the following:
1) No password
If the user did not type the password, and clicked "OK", then it would display as follow:
Type the correct password and then login again.
6 720 862 466 (2017/05)
Fig.7-1
CLIMATE 5000 VRF