Samsung NE63 821 Series User Manual page 58

Troubleshooting Troubleshooting
Displayed
Possible cause
Code
The PCB sensor is open when
the oven is operating.
C-22
There is a short in the PCB
sensor.
The PCB sensor is open when
the oven is operating.
C-30
There is a short in the PCB
sensor.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
This error message appears
bAd LinE if the power cord is installed
improperly.
This code occurs if the sub PCB
C-A2 temperature rises abnormanlly
high.
58 English
Solution
Press OFF, and then restart the
oven. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Call for service.
If the power connection is
plugged in improperly, "bAd
LinE" appears on the display.
Reconnect the power connection
properly, and the message
disappears.
Press OFF, check the vent. If the
vent is closed, never block the
vent by anything. After cooling
the oven, restart the oven. If
this does not solve the problem,
call for service.
COOKTOP
Displayed code Possible cause
This code occurs if communication
between the Main and Inverter PBA
is interrupted.
The top sensor is open when the
burner is operating.
The top sensor is short when the
burner is operating.
The IGBT sensor is open when the
burner is operating.
The IGBT sensor is short when the
burner is operating.
This code occurs if the DC fan motor
is open or locked.
Displayed if the cookware on an
element is unsuitable or too small
or no cookware has been placed on
the cooking zone.
Solution
Turn the knob to Off,
and then turn it to the
setting you want again.
If the problem persists,
disconnect all power to
the range for at least
30 seconds and then
reconnect the power.
If this does not solve
the problem, call for
service.
Call for service
Check the cookware