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Quantum DLT VS160 Installation And Operation Manual

Quantum dlt vs160: user guide
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Summary of Contents for Quantum DLT VS160

  • Page 2: Contact Information

    Copyright © 2004 by Quantum Corporation. All rights reserved. Document Origination: Boulder, Colorado, USA. Trademarks Quantum, the Quantum logo, and the DLTtape logo are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape, DLTSage, Value DLTtape, and Super DLTtape are trademarks of Quantum Corporation.

  • Page 3: Revision History

    Revision History The following table lists all revisions made to this document in chronological order. Document Release 81-81191-01 A01 81-81191-01 Rev A01 Date Summary of Changes Jan. 22, 2004 Initial Release per ECO C008880 January 2004...
  • Page 4 Notes January 2004 81-81191-01 Rev A01...

  • Page 5: Table Of Contents

    Installing Your Quantum DLT VS160 Tabletop Tape Drive ....... 3-2...
  • Page 6 Installing your Quantum DLT VS160 Internal Tape Drive ....... .
  • Page 7 Media Backup Software Errors..........5-11 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide January 2004...
  • Page 8 Table of Contents Notes viii January 2004 81-81191-01 Rev A01...
  • Page 9 Installing Your Tape Drive ......3-1 Figure 3-1. DLT VS160 Tape Drive Rear Panel (tabletop model) ......3-4 Figure 3-2.
  • Page 10 List of Figures Notes January 2004 81-81191-01 Rev A01...
  • Page 11 Table 3-1. Installing the DLT VS160 Tabletop Tape Drive....... .
  • Page 12 List of Tables Notes January 2004 81-81191-01 Rev A01...

  • Page 13: Introduction

    This Installation and Operation guide is a comprehensive source of information about the DLT VS160 internal tape drive and the DLT VS160 tabletop tape drive, and is intended to provide all the information you need to install and use your tape drive.

  • Page 14: Conventions Used In This Manual

    For personalized information about Quantum’s reliable data protection products, call 1-800-624-5545 in the U.S.A. and Canada. Reader Comments Quantum is committed to providing the best products and service. We encourage your comments, suggestions, and corrections for this manual. Please send all comments to this address: Quantum Technical Publications 4001 Discovery Dr.

  • Page 15: Product Information

    This chapter introduces your DLT VS160 internal tape drive or DLT VS160 tabletop tape drive, and provides a general overview of the product. DLT VS160 Tape Drive Overview Your Quantum DLT VS160 tape drive is a value-priced, high-reliability, high-capacity linear streaming data cartridge tape drive designed for use on entry- to mid-range computing platforms.

  • Page 16: Features

    2.2.2 Firmware Upgrades and Drivers Quantum frequently provides new and updated tools to use with its tape drives. These tools include such items as upgrades for product software and firmware, and diagnostic software that may be newly developed.

  • Page 17: Installing Your Tape Drive

    Preparing to Install Your Tape Drive This section helps you prepare to install your DLT VS160 tape drive (tabletop or internal). 3.1.1 SCSI Bus Requirements Your DLT VS160 tape drive (tabletop and internal) incorporates a wide Ultra 160 low-voltage differential (LVD) small computer system interface (SCSI) bus, but you can also attach it to a single- ended (SE) SCSI bus.

  • Page 18: Physical Considerations

    This section contains step-by-step instructions for installing your DLT VS160 tabletop tape drive. 3.2.1 Identifying the Steps Installing your DLT VS160 tabletop tape drive is fast and easy when you follow the instructions in this section in the order presented. Complete the following steps, covered in the next few sections: Table 3-1.

  • Page 19: Unpacking Your Tabletop Tape Drive And Selecting A Location

    Unpacking Your Tabletop Tape Drive Before you do anything else, unpack and inspect your DLT VS160 tabletop tape drive for shipping damage. If you notice any damage, report it both to Quantum and to the shipping company immediately.

  • Page 20: Selecting A Location For Your Tabletop Tape Drive

    Regardless of the location you choose for your tape drive, make sure the environment is free from dust, cigarette smoke, and excessive temperature and humidity. See the DLT VS160 Tape Drive Product Specification for acceptable operating temperature and humidity limits.

  • Page 21: Connecting The Cables

    Do not go to step 3 until you have completed steps 1 and 2. Failure to follow these instructions may result in damage to your tape drive or other devices. January 2004 DLT VS160 Tape Drive Installation and Operations Guide...

  • Page 22: Figure 3-3. Tape Drive Scsi And Power Cable Connections

    Chapter 3: Installing Your Tape Drive Connect one end of the SCSI cable to one of the connectors on the rear panel of your tape drive as shown in Figure terminator because none of the three tape drives in the illustration are at the end of the SCSI bus. To next device To SCSI...

  • Page 23: Terminating Your Tabletop Tape Drive

    (or cable to next SCSI device) SCSI cable (to computer or previous SCSI device) Figure 3-5. Back Panel Connections 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Figure 3-5 for more details. Figure January 2004 3-5. Power cord...

  • Page 24: Completing The Installation

    : If your SCSI cable does not fit the connector on your SCSI host adapter, you either have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact your Quantum sales representative or your SCSI host adapter manufacturer for information.

  • Page 25: Installing Your Quantum Dlt Vs160 Internal Tape Drive

    Installing your Quantum DLT VS160 Internal Tape Drive This section contains step-by-step instructions for installing your DLT VS160 internal tape drive. 3.3.1 Identifying the Steps Installing your tape drive is fast and easy when you follow the instructions in this section in the order presented.

  • Page 26: Unpacking Your Internal Tape Drive

    Before you do anything else, unpack and inspect your tape drive for shipping damage. If you notice any damage, report it both to Quantum and to the shipping company immediately. : Save the packing materials in case you need to move or ship your tape drive in the future.

  • Page 27: Figure 3-6. Back Panel Connections, Internal Tape Drive

    Table 3-3. Selecting the SCSI ID SCSI ID Jumper Block SCSI ID Jumper Block a. Factory default SCSI ID 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide 68-pin high-density SCSI connector Power connector January 2004 Figure 3-6. SCSI ID jumper block 3-11...

  • Page 28: Terminating Your Internal Tape Drive

    Chapter 3: Installing Your Tape Drive Terminating Your Internal Tape Drive If your tape drive is the only SCSI device attached to the selected server other than the SCSI host adapter, or if it is the last physical device on the SCSI bus (at the end of the SCSI chain), you must terminate it.

  • Page 29: Figure 3-8. Scsi Cable With Built-In Terminator

    Figure 3-8. SCSI Cable with Built-in Terminator 81-81191-01 Rev A01 Terminator January 2004 DLT VS160 Tape Drive Installation and Operations Guide Figure 3-8 shows an SCSI cable (supplied with host adapter)

  • Page 30: Installing Your Internal Tape Drive

    Chapter 3: Installing Your Tape Drive 3.3.4 Installing Your Internal Tape Drive In the final installation stage, you install your tape drive in the server or workstation and connect the SCSI and power cables. To install your tape drive, follow these steps: Shut down the operating system and power off the server or workstation.

  • Page 31: Figure 3-10. Tape Drive Installation In An Open Drive Bay

    : Install a SCSI host adapter in the selected server or workstation now, if necessary. For more information on SCSI host adapter requirements, see “SCSI Bus Requirements” on page 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Tower 3-1. January 2004...

  • Page 32: Figure 3-11. Scsi And Power Cable Location (Internal Tape Drive)

    Figure 3-11. SCSI and Power Cable Location (Internal Tape Drive) 3-16 adapter, you either have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact your Quantum sales representative or your SCSI host adapter manufacturer for information.

  • Page 33: Completing The Installation

    3.3.5 Completing the Installation Secure your DLT VS160 internal tape drive with the necessary mounting screws, either in the sides or bottom of the tape drive sled, as appropriate for the server or workstation chassis. Reference Figure 3-12 for an example.

  • Page 34: Microsoft Windows Nt 4.0

    After the server or workstation restarts, log on with Administrator privileges, click Start, select Settings, click Control Panel, double-click Tape Devices (icon), and make sure the DLT VS160 drive device driver is loaded. If the device driver is not loaded, repeat the installation process beginning at step 1.

  • Page 35: Microsoft Windows 2000

    Right-click My Computer (icon) on the Windows desktop, click Manage, then click Device Manager. The DLT VS160 tape drive is listed under the “? Other Devices” item as “Quantum DLT VS160 SCSI Sequential Device.” Right-click Quantum DLT VS160 SCSI Sequential Device, click Uninstall, and then click OK to confirm that you want to remove the device.
  • Page 36 Chapter 3: Installing Your Tape Drive Notes 3-20 January 2004 81-81191-01 Rev A01...

  • Page 37: Using Your Tape Drive

    This chapter explains how to use your Quantum DLT VS160 tape drive. It describes the front panel LEDs and controls, how to load and eject the data cartridges, how to use and care for your data cartridges, and how to use the cleaning cartridge.

  • Page 38: Interpreting The Indicators

    The tape drive is now ready to use. Indicator Activity During Normal Operation: Ready LED When your DLT VS160 tape drive is in use, the Ready LED indicates the three states detailed in Table 4-1. The Ready LED operates independently of the other three LEDs.

  • Page 39: Indicator Activity During Normal Operation: Fault/Clean/Media Leds

    Medium Blink (2x per second) Media Slow Blink (1x per second) Chapter 5, “Troubleshooting Your Tape Drive,” 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Operating Condition User-initiated write/read diagnostic failed. Servo or mechanism error. Internal firmware error.

  • Page 40: Unload/Eject Button

    Chapter 4: Using Your Tape Drive 4.1.2 Unload/Eject Button This section describes your DLT VS160 Unload/Eject Button. Unload/Eject Button Features The Unload/Eject button provides features in addition to unloading and ejecting a data cartridge. To activate one of these features, press and hold the Unload/Eject button for the amount of time specified Table 4-3.

  • Page 41: Unload/Eject Button Functions

    The diagnostic requires that you first load a data cartridge that is blank or does not contain valuable data. Use extreme caution when using this feature to avoid loss of important data. January 2004 DLT VS160 Tape Drive Installation and Operations Guide...

  • Page 42: Data Cartridge Use And Care

    Quantum DLTtape VS1 data cartridges. 4.2.1 Loading a Data Cartridge Loading a data cartridge into your DLT VS160 tape drive is easy. After the tape drive completes POST, insert the DLTtape VS1 data cartridge into the cartridge slot, oriented as shown in the data cartridge gently into the tape drive until it stops.

  • Page 43: Unloading A Data Cartridge

    Figure 4-3. Unloading a DLTtape VS1 Data Cartridge from the Tape Drive Remove the data cartridge from the tape drive. Return the data cartridge to its plastic storage case to prolong data cartridge life. 81-81191-01 Rev A01 Remove the data cartridge from your tape drive before powering off the tape drive—or the server or workstation for...

  • Page 44: Write-Protecting The Data Cartridge

    Chapter 4: Using Your Tape Drive 4.2.3 Write-Protecting the Data Cartridge All data cartridges have a write-protect switch to prevent accidental erasure of data. Before loading a data cartridge into your tape drive, make sure to position the write-protect switch on the front of the data cartridge as desired.

  • Page 45: Caring For Your Data Cartridges

    4.2.4 Caring for Your Data Cartridges To ensure the longest possible life for all of your Quantum DLTtape VS1 data cartridges, follow these guidelines: Maintain clean and smoke-free operating and storage environments. • Do not drop or strike a data cartridge. Excessive shock can displace the tape leader, making the •...

  • Page 46: Using The Cleaning Cartridge

    Clean LED blinks. If you attempt to load any other type of cleaning cartridge, your DLT VS160 tape drive prevents damage by ejecting the cartridge after approximately 25 seconds without allowing the cleaning tape to come into contact with the read/write head.

  • Page 47: Troubleshooting Your Tape Drive

    This chapter provides troubleshooting information for your DLT VS160 tape drive. General Troubleshooting Guidelines If you have a problem when using the tape drive, first try to isolate the cause of the problem. For example, if you have just installed a new SCSI host bus adapter and the system will not start, the cause of the problem is likely to be the adapter.

  • Page 48: Troubleshooting The Tape Drive

    • Table 5-2 on page 5-5 troubleshooting, including the following topics: • The server or workstation does not recognize your DLT VS160 tape drive. • There are fatal or nonfatal errors for which you cannot find the cause. • The backup application does not recognize the tape drive.

  • Page 49: Table 5-1. Errors Indicated By Front Panel Leds

    A successful POST always finishes with a steadily illuminated Ready LED. Any unexpected LED indications during POST may indicate a failure. Use the information in troubleshoot the tape drive. If the condition persists, contact Quantum Technical Support. Table 5-1. Errors Indicated by Front Panel LEDs Symptom None of the tape drive’s...
  • Page 50 Power cycle or reset the tape drive. Try the operation again with a known-good data cartridge. If the condition persists, contact Quantum Technical Support. Unspecified. If you encounter any LED indications that are not covered in this manual, contact Quantum Technical Support. January 2004 81-81191-01 Rev A01...

  • Page 51: Table 5-2. Tape Drive And Connectivity Troubleshooting

    The server or workstation does not recognize your DLT VS160 tape drive. 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Problem Solution The tape drive’s SCSI ID Check the SCSI IDs on all the other SCSI devices on might not be unique.
  • Page 52 Chapter 5: Troubleshooting Your Tape Drive Table 5-2. Tape Drive and Connectivity Troubleshooting (Continued) Symptom The server or workstation does not recognize your DLT VS160 tape drive. Problem Solution The SCSI bus might be • improperly terminated. • • • •...
  • Page 53 The backup application does not recognize the tape drive. 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Problem Solution The SCSI bus might be • improperly terminated. •...
  • Page 54 Chapter 5: Troubleshooting Your Tape Drive Table 5-2. Tape Drive and Connectivity Troubleshooting (Continued) Symptom The tape drive cannot write data to or read data from a data cartridge. The tape drive is not backing up data efficiently. Problem Solution Data cartridge or tape drive •...
  • Page 55 Table 5-2. Tape Drive and Connectivity Troubleshooting (Continued) Symptom The tape drive does not eject a data cartridge. The tape drive repeatedly rejects a data cartridge. 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide Problem Solution Timing or tape drive problem. • • •...

  • Page 56: Unresponsive Tape Drive

    Chapter 5: Troubleshooting Your Tape Drive 5.3.2 Unresponsive Tape Drive On rare occasions, the tape drive may become unresponsive. If this should happen, follow these steps to reset the tape drive and unload the data cartridge: Press and hold the Unload/Eject button for approximately 27 seconds until all four LEDs are steadily illuminated (not blinking).

  • Page 57: Media Backup Software Errors

    Direct Memory Access (DMA) conflicts during backup or compare operations. • Unreadable media. • See the manual supplied with your tape backup software application for more information. 81-81191-01 Rev A01 DLT VS160 Tape Drive Installation and Operations Guide January 2004 5-11...
  • Page 58 Chapter 5: Troubleshooting Your Tape Drive Notes 5-12 January 2004 81-81191-01 Rev A01...
  • Page 60 4001 Discovery Dr., Ste. 1100 Boulder, CO 80303 720.406.5700 January, 2004 81-81191-01 81-81191-01 Rev A01 81-81191-01 REV A01...

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