Beko B3W5941IW User Manual page 48

Recording of these details alone will not count as proof of purchase. A valid proof of purchase
is required for requesting service under guarantee.
Model number
For service under guarantee or for product advice please call our Customer Service
Team
Before requesting service please check the troubleshooting guide in the Operating Instruc-
tions booklet or our video support found beko.co.uk/support/how-to-guides, as a charge
may be levied where no fault is found, even though your product may still be under guaran-
tee.
After arranging a service visit please ensure the area around the product must be easily ac-
cessible to the Service Representative, without the need for cabinets or furniture to be re-
moved or moved.
It is your responsibility to ensure our Service Representatives have a clean and safe environ-
ment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you will be required to provide it prior
to booking a service visit
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01
or 02 and are charged at the basic rate. Calls from landlines and mobiles are included in free
call packages but please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within
the extended guarantee agreement document, otherwise please call us using the appropriate
number above, where service can be obtained at a charge.
If you do not have any extended guarantee you can call the Customer Services Team for UK
customers on 0330 123 1750 and ROI customers on 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click
Contact Us and choose a product support topic from the list of options. Complete the re-
quired details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit
beko.ie/register.
Serial number
EN / 48
Purchased from Date of purchase