EZVIZ L2S - Smart Fingerprint Lock Manual
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Overview
![EZVIZ - L2S - Overview Overview]()
Lock Installation
Switch Lever Handle Direction (Optional)
- Switch Lever Handle Direction
- Take off the rubber and remove the reversing screw with screwdriver.
- Rotate the lever handle 180 degrees upwards.
- Screw the reversing screw into the opposite screw hole.
![EZVIZ - L2S - Switch Lever Handle Direction Switch Lever Handle Direction]()
- Confirm Clutch Direction
- Front panel: Insert square rod into sleeve and lift lever handle. Rotate sleeve 90 degrees if lever handle idles.
- Rear panel: Turn on the anti-peephole button. Insert square rod into sleeve and lift lever handle. Rotate sleeve 180 degrees if lever handle idles.
![EZVIZ - L2S - Confirm Clutch Direction Confirm Clutch Direction]()
Switch Lock Latch Bolt (Optional)
![EZVIZ - L2S - Switch Lock Latch Bolt (Optional) Switch Lock Latch Bolt (Optional)]()
- Uplift the metal here.
- Rotate the latch bolt 180 degrees.
- Push the latch bolt into the lock body.
Installation Steps
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- The standard accessories for this product support installation for 40mm-50mm wooden doors. If the thickness of the door is beyond this range, please contact your local dealer.
- When fixing front and rear panel, do not press internal connection cable.
- When installing front and rear panel, handle with care in case of any panel damage.
Drill Hole
The product is applicable to wooden door and burglar-proof metal door. Drill hole in accordance with hole templet in packing list.
![EZVIZ - L2S - Drill Hole Drill Hole]()
Install
Please tap
to watch the installation video.
![EZVIZ - L2S - Install - Video Install - Video]()
- Fix lock body into door panel with screws.
![EZVIZ - L2S - Install - Step 1 Install - Step 1]()
- Insert square rod into front panel and install the front panel into door as shown below.
![EZVIZ - L2S - Install - Step 2 Install - Step 2]()
- Insert the front panel in the correct position and test normal operations of latch bolt and handle.
![EZVIZ - L2S - Install - Step 3 Install - Step 3]()
- Fix the fixed plate and rubber pad into the door with ① locating pin and ② tighten sleeve.
![EZVIZ - L2S - Install - Step 4 Install - Step 4]()
- Connect the front and the rear panels with the cable.
![EZVIZ - L2S - Install - Step 5 Install - Step 5]()
- With the secure knob keeping upright, fix the rear panel with screws as shown below.
![EZVIZ - L2S - Install - Step 6 Install - Step 6]()
- Place the batteries into the rear panel.
![EZVIZ - L2S - Install - Step 7 Install - Step 7]()
- Test your passwords, fingerprint and proximity card, and then the installation is finished.
Lock Settings
After installation, remove back cover of battery seat and install 4*AA-sized batteries. Then you can set the lock as needed.
Please tap
to watch the setup video.
![EZVIZ - L2S - Lock Settings Video Lock Settings Video]()
- Please remove protective film from lock before first use.
- Please note that disinfectant may cause damage to the lock body.
Activate Lock
Touch keypad area to activate the lock.
Press 3571# to enter menu.
- In initial state, enter short code for settings.
- In non-initial state, verify with administrator's fingerprint, password or card first. Then enter short code for settings.
![EZVIZ - L2S - Menu Index Menu Index]()
After every successful setting, you will return to the menu. Then you can enter short code again to set or press * to exit.
Add Fingerprint/Password/Card
Add Fingerprint
- The number of times will be displayed on the keypad each time you touch the fingerprint reader.
- Please remember your fingerprint number well in case you want to delete the fingerprint in the future.
- Fingerprint which has been added cannot be added again.
- After entering the menu, press 11# to add fingerprint.
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- Touch fingerprint reader. Then touch again after voice prompt and repeat the operation for 5 times to confirm. The fingerprint number will flash on the keypad when complete.
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Fingerprint Collection
When collecting fingerprint, please adjust your finger to maximize the fingerprint contact surface as shown below, which helps to improve fingerprint verification success rate.
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Add Password
- Please remember your password number well in case you want to delete the password in the future.
- Password which has been added cannot be added again.
- After entering the menu, press 12# to add password.
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- Enter password (6 to 10 digits) and press #. Then enter password and press # again to confirm. The password number will flash on the keypad when complete.
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Add Card
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- Please remember your card number well in case you want to delete the card in the future.
- Card which has been added cannot be added again.
- After entering the menu, press 13# to add card.
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- Swipe card. The card number will flash on the keypad when complete.
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Delete Fingerprint/Password/Card
Delete Fingerprint
The current verified fingerprint cannot be deleted.
For example, if you verify with fingerprint 1, then fingerpint 1 cannnot be deleted.
- After entering the menu, press 21# to delete
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- Enter fingerprint number and press #. fingerprint.
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- The fingerprint number flashes and then press #.
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Delete Password
The current verified password cannot be deleted.
For example, if you verify with password 1, then password 1 cannnot be deleted.
- After entering the menu, press 22# to delete password.
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- Enter password number and press #.
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- The password number flashes and then press #.
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Delete Card
The current verified card cannot be deleted.
For example, if you verify with card 1, then card 1 cannnot be deleted.
- After entering the menu, press 23# to delete card.
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- Enter card number and press #.
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- The card number flashes and then press #.
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Clear Fingerprint/Password/Card
The current verified method cannot be cleared.
For example, if you verify with fingerprint, then fingerpints cannnot be cleared.
- After entering the menu,
press 31# to clear fingerprints,
press 32# to clear passwords,
press 33# to clear cards. - Press # to confirm.
Initialize
- After entering the menu, press 3570# to initialize.
- Press # to confirm.
Volume Control
After entering the menu,
press 41# to select High Volume,
press 42# to select Low Volume,
press 43# to select Mute.
Only key sound and verification sound can be muted.
Lock Using
Please tap
to watch the management video.
![EZVIZ - L2S - Lock Using Lock Using]()
Unlock
Normal Unlock
![EZVIZ - L2S - Normal Unlock Normal Unlock]()
![information]()
- When openning the door by mechanical key, rotate the key and down press the handle.
- Please touch the keypad area to activate the lock before open the door by password.
- For your privacy security, it is recommended to change passwords and clean keypad area regularly in case of remaining marks.
Scramble Password
The smart lock applies scramble password function. Scramble password increases safety and avoid password being peeped.
When entering password, you can enter any random number among where there has the right password. Max. length: 20 digits (scramble password + right password).
For example: the right password is 123456, you can enter xxx123456xxx and end by "#" to confirm, and the door will unclock.
Operation and Management
Emergency Power Supply
When batteries are out of power, connect lock's micro-USB emergency power supply interface with power bank (or phone supports OTG) to charge lock through micro-USB charging line, and then unlock the door.
![EZVIZ - L2S - Emergency Power Supply Emergency Power Supply]()
Install Battery
- Install battery: remove battery cover, install 4*AA-sized batteries in battery seat, and then tighten battery cover.
Note: install correct batteries in case of explosion. - When not using batteries for a long time, remove them from battery seat.
- Do not use new batteries with old ones at the same time.
- Do not place battery with the (+) and (-) in the wrong way around.
- Dispose used batteries according to the local environmental protection law.
Alarms
- Tamper Alarm
Once being dismantled by force, the lock will send out alarm lasting about one minute. - System Locked Alarm
Verify with wrong fingerprint, password or card 5 times in a row, the system will be locked for 3 minutes. - Low Voltage Alarm
Once battery voltage is low, the voice prompt will remind you to replace batteries.
Restore to Factory Settings
- Remove the battery cover of rear panel and take out batteries.
- Press reset button for 5 seconds with needle-resemble object, meanwhile put back batteries in the battery seat.
- Release reset button and press "#" to confirm after voice prompts.
Get the EZVIZ App
- Connect your mobile phone to Wi-Fi (suggested).
- Download and install the EZVIZ app by searching for "EZVIZ" in the App Store or Google PlayTM.
- Launch the app and register an EZVIZ user account.
If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for "EZVIZ".
Add Lock to EZVIZ
Please add lock and gateway to EZVIZ by following steps:
Select Appropriate Location for Gateway
- The gateway needs to be plugged in.
- To ensure that the connection between the gateway and sub devices is stable, please place the gateway at the center of the sub devices, and the distance between the gateway and the router should be ≤6 meters.
- There should be no metal obstacles and walls between the gateway and sub devices, and the gateway and the router.
- Do not place any gateway or detector on the top of the router.
Connect Gateway to Power Source
Plug the gateway in. When start up the gateway for the first time, the LED indicator ring turns from solid orange to fast-flashing white, which means that the gateway has entered network configuring mode.
![EZVIZ - L2S - Connect Gateway to Power Source Connect Gateway to Power Source]()
Connect Gateway to Network
- Wired network is recommended. You need to connect the gateway to the LAN port of the router with power cable (purchase separately) as displayed in the figure below.
![EZVIZ - L2S - Connect Gateway to Network Connect Gateway to Network]()
• You can also use wireless network. Scan the QR code at the bottom of the gateway with the EZVIZ app, and then connect the gateway to Wi-Fi by following the on-screen instructions.
If Wi-Fi connection failed, or you want to connect the gateway to another Wi-Fi, you need to make the gateway offline first. Press and hold the function key for over 4 seconds until you hear the voice prompt, and then connect the gateway to Wi-Fi by following the on-screen instructions.
Add Gateway to EZVIZ
The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail.
- Log in to your account through EZVIZ app, tap the device adding icon and then the QR code scanning interface will be displayed.
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- Scan the QR code at the bottom of the gateway.
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- Add the gateway by following the wizard on the app.
Add Lock to EZVIZ
- Return the home page of the EZVIZ app, tap the device adding icon and then the QR code scanning interface will be displayed.
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- Scan the QR code at the back of the battery cover.
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- Press and hold the RESET Hole for 3 seconds with a pin until you hear a voice promt. When the number 5 on the keypad flashes, you can add the lock to the gateway.
Press * to exit the adding mode.
- Choose your gateway, add the lock to the gateway by following the wizard on the app.
Maintenance
Daily Maintenance
- Do not let lock contact with corrosive materials to avoid lock damage and impacting its gloss.
- As a key part of the lock, do not hang any object on the lever handle for its flexibility directly impacting the use of the lock.
- If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot extend fully. At this time, adjusting strike plate position is needed.
- After using fingerprint reader for a long time, its surface may be stained or wet. Wipe gently with a soft and dry cloth.
- Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay attention to the positive and negative poles of batteries when replacing them.
- Keep the mechanical key properly.
- Do not scratch the fingerprint reader and keypad surface with hard, sharp objects.
- When collecting fingerprint, press your finger on the reader horizontally.
- Ask professionals to check the lock if it is not flexible or cannot be held in correct position.
- Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life.
- It is recommended to check the lock once every six months or one year, and check whether fixed screws are loose.
- Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is inserted and removed smoothly on regular basis (one year or six months). However, do not apply any grease to lubricate in case of grease sticking to the pin tumbler spring.
FAQ
Problem | Cause | Solution |
Door cannot be opened successfully through verifications by fingerprint, password or card. | Lock installation problem. | Ask professionals to check the lock. |
When verified by fingerprint or password, lever handle doesn't return to its position. | Return lever handle to its position, and then re-enter password or fingerprint. |
Door cannot be opened with mechanical key. | Incorrect mechanical key. | Use correct mechanical key. |
Lock cylinder damaged. | Ask professionals to check the lock and replace the damaged components after opening door by other methods. opening door by other methods. |
Lock body damaged. |
The key does not insert to end. |
When unlocking by fingerprint, the door cannot be opened. | The fingerprint is invalid. | Unlock the door by valid fingerprint, password or mechanical key. |
The fingerprint has been deleted. |
Large deviation of valid fingerprint. | Re-verify fingerprint, press finger on the reader horizontally to reduce deviation; or unlock the door by password or mechanical key. |
The fingerprint is damaged. | Re-add a fingerprint (it is recommended to register more than one fingerprint for the same user); or unlock the door by password or mechanical key. |
The fingers are too dry, wet or dirty. | Re-verify fingerprint after fingers are in proper condition. |
When unlocking by fingerprint, the door cannot be opened. | The fingerprint deforms for applying too much pressure when collecting fingerprint. | Re-verify fingerprint in correct way. |
The fingerprint doesn't fully touch with fingerprint reader for applying little pressure when collecting fingerprint. |
Verified by fingerprint, password and card successfully, but motor doesn't work, and door cannot be opened. | Connection line loosens. | Ask professionals to check the lock, and replace damaged components. |
Motor fault. |
No response of keypad. | Batteries are out of power or installed in a wrong way. | Unlock the lock through external power supply or mechanical key, and check batteries. |
Connection line between front lock body and rear one loosens. | Ask professionals to check the lock after opening door with mechanical key. |
Keypad damaged. |
No response from fingerprint reader. | Fingerprint reader damaged. | Ask professionals to check the lock and replace damaged components after opening door by other methods. |
The lock remains open, and cannot be used normally. | Clutch components fault. | Ask professionals to check the lock. |
The lock has entered remaining open mode | Verification by fingerprint, password or card to cancel remaining open mode. |
The main bolt cannot be extended, or extend partially by uplifting lever handle. | The door deforms, and main bolt doesn't align with the hole in the strike plate. | Ask professionals to check the lock |
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Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download EZVIZ L2S - Smart Fingerprint Lock Manual
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