Philips E line 248E9 User Manual

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Customer care and warranty
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Summary of Contents for Philips E line 248E9

  • Page 1 E line 248E9/278E9 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..15 6. Power Management ....16 7. Customer care and warranty ... 17 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...... 17 7.2 Customer Care & Warranty ..20 8. Troubleshooting & FAQs ... 21 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord provided by Philips at all times. If The Philips guarantee applies provided your power cord is missing, please the product is handled properly for contact your local service center.
  • Page 4: Notational Descriptions

    1. Important off immediately and disconnect the Service power cord. Then, remove the for- • The casing cover should be opened eign substance or water, and send it only by qualified service personnel. to the maintenance center. • If there is any need for any docu- • Do not store or use the monitor in ment for repair or integration, locations exposed to heat, direct...
  • Page 5: Disposal Of Product And Packing Material

    Equipment-WEEE From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take- This marking on the product or on back initiatives and recycling programs...
  • Page 6: Setting Up The Monitor

    Top Victory Investments Ltd. or one of its a liates. Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.
  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Front view product description AC/DC power input HDMI audio out VGA input HDMI input Kensington anti-theft lock Connect to PC Press to switch power on. Press more than 3 seconds 1.
  • Page 8 On-Screen Display. You can use On-Screen Display (OSD) is a feature in this as a reference when you want to all Philips LCD monitors. It allows an end work your way around the different user to adjust screen performance or adjustments later on.
  • Page 9: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Resolution notification 2.3 Remove the Base Assembly This monitor is designed for optimal for VESA Mounting performance at its native resolution, Before you start disassembling the 1920×1080@60Hz. When the monitor monitor base, please follow the is powered on at a different resolution, instructions below to avoid any possible an alert is displayed on screen: Use...
  • Page 10 2. Setting up the monitor 4. Use a screwdriver to remove the screws on the arm,and then detach the arm/stand from the monitor. Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.
  • Page 11: Image Optimization

    Whether you're working with text applications, displaying images or watching a video, Philips SmartImage 1. Toggle to the left to launch the delivers great optimized monitor SmartImage on screen display.
  • Page 12: Smartcontrast

    Developed for wellbeing, By reducing your monitor's power Philips LowBlue Mode setting uses a consumption, you save on energy costs smart software technology to reduce and extend the lifetime of your monitor.
  • Page 13: Freesync

    4. FreeSync • AMD Radeon R9 290 4. FreeSync • AMD Radeon R9 285 • AMD Radeon R7 260X • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Mobility APUs • AMD A10-7890K • AMD A10-7870K PC gaming has long been an imperfect •...
  • Page 14: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight W-LED system 23.6” W (59.9cm) (248E9QHSB5) Panel Size 27” W (68.6cm) (278E9QHSB5) Aspect Ratio 16:9 0.272 x 0.272 mm(248E9QHSB5) Pixel Pitch 0.311 x 0.311 mm(278E9QHSB5) SmartContrast 20,000,000:1 Response Time 21ms (GtG) (typ.) SmartResponse...
  • Page 15 5. Technical Specifications 248E9QHSB5 Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 31.20 W (typ.) 31.30 W (typ.) 31.40 W (typ.) Sleep (Standby) <0.5 W (typ.) <0.5 W (typ.) <0.5 W (typ.)
  • Page 16 Cabinet Color Black Finish Glossy Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 17: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00...
  • Page 18: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 19: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 20 A red or blue bright dot must be the warranty period, a TFT Monitor more than 50 percent brighter than panel in a Philips flat panel monitor must have pixel or sub pixel defects neighboring dots while a green exceeding the tolerances listed in the bright dot is 30 percent brighter than following tables.
  • Page 21 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >10mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 22: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 23: Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.
  • Page 24 For further assistance, refer to the images over an extended period Consumer Information Centers list may cause "burn in", also known as and contact Philips customer service "after-imaging " or "ghost imaging", representative. on your screen. "Burn-in", "after- * Functionality different according to imaging", or "ghost imaging"...
  • Page 25: General Faqs

    • Shut down your computer, the panel surface side. This may disconnect your old monitor and affect your warranty conditions. reconnect your Philips LCD monitor. How should I clean the LCD • Turn on your monitor and then turn surface? on your PC.
  • Page 26 Q9: Can I connect my LCD monitor to Q12: Why is my Display not showing any PC, workstation or Mac? sharp text, and is displaying jagged Ans.: Yes. All Philips LCD monitors are characters? fully compatible with standard Ans.: Your LCD monitor works PCs, Macs and workstations.
  • Page 27 Top Victory Investments Ltd. or one of its affiliates. Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.

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