The Basics
How to Make a Call
1) Using Phone Handset:
Lift Handset
Dial the number or extension of the party you wish to
reach
Press Send Softkey or wait for call to complete and
for recipient to answer
2) Using Speaker Phone:
Lift Handset
Dial the number or extension of the party you wish to
reach
Press Send Softkey or wait for call to complete and
for recipient to answer
Press Speaker button
OR
Do not lift Handset
Dial the number or extension of the party you wish to
reach
Press Send Softkey or wait for call to complete and
for recipient to answer
3) Using Headset:
Press the Line button you wish to dial out on
Dial the number or extension of the party you wish to
reach
Wait for recipient to answer
How to Answer a Call
1) Using Phone Handset:
When phone rings, lift Handset
Begin speaking
2) Using Speaker Phone:
When phone rings do not lift Handset
Press Speaker button
Begin speaking
3) Using Headset:
When phone rings, press the Answer Softkey or the
flashing inbound line button
Begin speaking
Using a Headset
Please use a headset that supports an RJ9
(Modular jack) interface for best results.
Quick Reference Guide
CREXENDO 300 & 300P INTERNET PHONE
After connecting the Headset, press the Headset button.
The Headset button will light up and all incoming calls
will now ring through to the Headset
1)
Switching to a Headset when on a call:
Do not hang up Handset
Put on the Headset
Press the Headset button
Hang up the Handset
Checking Your Voicemail
1) From your phone:
Do not lift Handset
Press lighted MESSAGE button
Pick up the Handset
Enter PIN
OR
Lift the Handset
Dial your VM Extension
Enter PIN
2) Using Crexendo Web Portal:
Log into your Crexendo Web Portal
Double-click the message to play through PC's
speakers
3) From outside line:
Dial 877-282-4524
Enter main 10-digit phone number of the account
Enter your Extension Number and PIN
Voicemail Message Options
1)
Delete Voicemail Message:
Press 7
2)
Forward to another user's voice mailbox:
Press 8 Key
Forward without introductory message:
Press 8
o
Forward with introductory message:
Press 1
o
Record your introductory message
o
Press 2 to save the message
o
Enter the Extension Number where the message
o
is to be forwarded followed by #
3)
Rewind or Fast Forward an email message:
While listening to the message:
Rewind - Press 4
o
Fast Forward - Press 6
o
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