Crexendo 300G Quick Reference Manual

Quick Reference Guide

The Basics

How to Make a Call

1) Using Phone Handset:
• Lift Handset
• Dial the number or extension of the party you wish to
reach
• Press Send Softkey or wait for call to complete and
for recipient to answer
2) Using Speaker Phone:
• Lift Handset
• Dial the number or extension of the party you wish to
reach
• Press Send Softkey or wait for call to complete and
for recipient to answer
• Press Speaker button
OR
• Do not lift Handset
• Dial the number or extension of the party you wish to
reach
• Press Send Softkey or wait for call to complete and
for recipient to answer
3) Using Headset:
• Press the Line button you wish to dial out on
• Dial the number or extension of the party you wish to
reach
• Wait for recipient to answer

How to Answer a Call

1) Using Phone Handset:
• When phone rings, lift Handset
• Begin speaking
2) Using Speaker Phone:
• When phone rings do not lift Handset
• Press Speaker button
• Begin speaking
3) Using Headset:
• When phone rings, press the Answer Softkey or the
flashing inbound line button
• Begin speaking

Using a Headset

Please use a headset that supports an RJ9
(Modular jack) interface for best results.
• After connecting the Headset, press the Headset button.
The Headset button will light up and all incoming calls
will now ring through to the Headset
CREXENDO 300G INTERNET PHONE
1)

Checking Your Voicemail

1) From your phone:
2) Using Crexendo Web Portal:
3) From outside line:

Voicemail Message Options

1)
2)
3)
4)
Switching to a Headset when on a call:
• Do not hang up Handset
• Put on the Headset
• Press the Headset button
• Hang up the Handset
• Do not lift Handset
• Press lighted MESSAGE button
• Lift Handset or continue to use Speaker Phone
• Enter Password (PIN )
OR
• Lift the Handset
• Dial your Company's VM Extension
• Enter Password (PIN)
• Log into your Crexendo Web Portal
• Double-click the message to play through PC's
speakers
• Dial 877-282-4524
• Enter 10-digit Direct Dial number for your phone
• Enter your ID (Extension Number)
• Enter Password (PIN)
Delete Voicemail Message:
• Press 7
Forward to another user's voice mailbox:
• Press 8 Key
Forward without introductory message:
Press 8
o
Forward with introductory message:
Press 1
o
Record your introductory message
o
Press 2 to save the message
o
Enter the Extension Number where the message
o
is to be forwarded followed by #
Rewind or Fast Forward an email message:
• While listening to the message:
Rewind - Press 4
o
Fast Forward - Press 6
o
The message will rewind or advance a few seconds
each time you press the key
"Skip" the header announcement and go directly to
the message by pressing the pound (#) key.
.