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Problem
The engine cannot be
started using the Smart-
Key.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.
You have lost a Smart-
Key.
You have lost the
mechanical key.
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
open the doors, thus endangering other
R
people or road users.
get out and disrupt traffic.
R
operate the vehicle's equipment.
R
Additionally, children could set the vehicle in
motion if, for example, they:
release the parking brake.
R
shifting the automatic transmission out of
R
park position P
Start the engine.
R
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
Possible causes/consequences and M Solutions
The on-board voltage is too low.
Switch off non-essential consumers, e.g. seat heating or interior
X
lighting, and try to start the engine again.
If this does not work:
Check the starter battery and charge it if necessary (
X
or
Jump-start the vehicle (
X
or
Consult a qualified specialist workshop.
X
The vehicle is locked.
Unlock the vehicle and try to start the vehicle again.
X
There is interference from a powerful source of radio waves.
Start your vehicle with the SmartKey in the ignition lock.
X
Have the SmartKey deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
page 285).
Y
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
page 75).
Y
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
page 63).
Y
Doors
81
page 284).
Y
Z
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