Troubleshooting - HoMedics TOTALCOMFORT UV-C Instruction Manual And Warranty Information

TROUBLESHOOTING

PROBLEM
No power/no mist from spout
Peculiar odor
Excessive noise
White dust accumulation
Red light illuminates above the
clean icon
CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service
personnel only.
POSSIBLE CAUSE
• Unit is not plugged in
• Unit is not turned on
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs cleaning
• Float not installed
• Unit is new
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Unit is not level
• Low water level
• Hard water used
• Demineralization cartridge
needs to be replaced
• Transducer/Ultrasonic
Membrane needs cleaning
• Clean reminder needs to be
reset
12
SOLUTION
• Plug unit in
• Press the power button to turn the
unit on
• Check circuits and fuses or try a
different outlet
• Refill the tank with water
• Follow Cleaning the Transducer/
Ultrasonic Membrane instructions in
the Cleaning and Care section
• Install float
• Remove the tank and let it air out in a
cool, dry place for 12 hours
• Empty the old water, clean the tank,
and fill with clean water
• Place unit on a flat, even surface
• Check the water level; refill the tank
if the water is low
• Use distilled water and a
demineralization cartridge
• Replace demineralization cartridge
• Follow Cleaning the Transducer/
Ultrasonic Membrane instructions in
the Cleaning and Care section
• Press and hold the timer and night-
light buttons at the same time until
the red light turns off