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User Manual
S24R35*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

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Summary of Contents for Samsung S24R35 Series

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the D-SUB Cable (Analogue Cleaning Information Type)
  • Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service Customer Service Centre (Cost to Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
  • Page 4: Before Using The Product

    DC voltage. maintenance. • Only use the power cord provided with your product by Samsung. Do not use the power cord with Class II product: This symbol indicates other products. that a safety connection to electrical Caution.
  • Page 5: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck as Tightly fasten the connecting screw at the the direction shown in the figure.
  • Page 10: Precautions For Moving The Product

    10 cm (3.93 Inches) 10 cm (3.93 Inches) Precautions for moving the product Checking the space around the product 10 cm 10 cm (3.93 Inches) (3.93 Inches) Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product.
  • Page 11: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality.
  • Page 12: Wall Mount Kit Specifications (Vesa)

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
  • Page 13: Control Panel

    Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. Power LED ― You can select the power LED operation to be enabled or disabled on notice to improve quality.
  • Page 14: Direct Key Guide

    Direct Key guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Brightness Auto Adjustment Features Eye Saver Mode Off • UP/DOWN: Adjust Brightness, Contrast, Sharpness. •...
  • Page 15: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Ports ― The functions available may vary depending on the product model. The colour and shape of parts may 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.
  • Page 16: Connecting And Using A Pc

    ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V port on the back of the product.
  • Page 17: Tidying Up The Connected Cables

    Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
  • Page 18: Menu

    ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when Eco Saving Plus is enabled.
  • Page 19 Description mode When the external input is connected through HDMI and PC/AV Mode is set to AV, SAMSUNG Bright has four automatic picture settings (Dynamic, MAGIC Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
  • Page 20 Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the colour. • Color Tone: Select a colour tone that best suits your viewing needs. • Gamma: Adjust the middle level of luminance. ― This menu is not available when SAMSUNG Bright is set to Cinema Dynamic Contrast mode. MAGIC ―...
  • Page 21 Description Picture Size Change the picture size. ― This option is not available when FreeSync is enabled. mode • Auto Wide mode • 16:9 Screen Fit ― The function may not be supported depending on the ports provided with the product. ―...
  • Page 22: Onscreen Display

    OnScreen Display Description Transparency Set the transparency for the menu windows. Position H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. • Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
  • Page 23: System

    • Low: Saves up to 25 % energy compared to the maximum brightness. • High: Saves up to 50 % energy compared to the maximum brightness. ― This option is not available when SAMSUNG Bright is in Dynamic Contrast mode.
  • Page 24 Description PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. ― Products with a display area of 16:9 or 16:10 are only supported. Source Detection Select either Auto Manual as the method to recognise input source.
  • Page 25: Information

    Information Description Information View the current software information. Refer to the actual monitor screen.
  • Page 26: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 27: Troubleshooting Guide

    Check the following. Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 28 The message Check Signal Cable appears. There is no image on the screen and the power LED blinks every 0.5 to 1 second. Check that the cable is properly connected to the product. The product is operating in power-saving mode. Check that the device connected to the product is powered on.
  • Page 29: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 30: Specifications

    Chapter 07 Specifications General Model Name S24R35* Size 24 Class (23.8 Inches / 60.4 cm) Display area 527.04 mm (H) x 296.46 mm (V) Pixel Pitch 0.2745 mm (H) x 0.2745 mm (V) Maximum Pixel Clock 148.5 MHz (D-SUB) 174.5 MHz (HDMI) Power Supply AC 100 - 240 V~, 50/60 Hz...
  • Page 31 • The specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • (Europe only) To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number.
  • Page 32: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S24R35* Synchronization (PANEL Spec) Horizontal Frequency 30 – 81 kHz Vertical Frequency 56 – 75 Hz (VGA) 50 – 75 Hz (HDMI Freesync off) Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 60 Hz (D-SUB) 1920 x 1080 @ 75 Hz...
  • Page 33 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 720 45.000 60.000 74.250 VESA DMT, 1280 x 800 49.702 59.810 83.500 VESA DMT, 1280 x 1024 63.981 60.020 108.000 VESA DMT, 1280 x 1024 79.976 75.025 135.000...
  • Page 34 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1440 x 900 55.935 59.887 106.500 VESA DMT, 1600 x 900 RB 60.000 60.000 108.000 VESA DMT, 1680 x 1050 65.290 59.954 146.250 VESA DMT, 1920 x 1080 67.500 60.000 148.500...
  • Page 35: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.
  • Page 36: Freesync

    • The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting FreeSync Standard Engine...
  • Page 37: Weee

    WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

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