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What to do if...
Remedying small malfunctions
If one of the following fault codes is displayed in the multi-display dur-
ing operation:
– E10 (Problems with water inlet),
– E20 (Problems with water drainage),
– E40 (door open),
please have a look at the following table.
When the fault is remedied, press the START/PAUSE button.
In the event of other faults (E plus a number or a letter): Switch the
appliance off and on again. Re-set the programme. Press the START/
PAUSE button.
If the fault is displayed again, please contact the Customer Care De-
partment and inform them of the fault code.
Problem
Washing machine does
not work.
Door cannot be closed.
When a button is
pressed, Err appears in
the multi-display.
E40 appears.
END indicator flashes
4x, at the same time an
acoustic signal sounds
4x.
E10 appears.
END indicator flashes
1x, at the same time an
acoustic signal sounds
1x.
(Problems with water
inflow.)
20
Possible cause
Mains plug not plugged in
or fuse not working.
Door not closed properly.
START/PAUSE button was
not pressed for long
enough.
Child safety device engaged. Release child safety device.
The selected function can-
not be combined with the
programme set.
Door is not closed properly.
Tap turned off.
Filter in the screw connec-
tion of the inlet hose is
blocked.
Water tap is blocked with
limescale or faulty.
Remedy
Plug in mains plug. Check
fuse.
Close door - there should be
an audible click.
Press START/PAUSE button
for longer.
Make another selection.
Close door properly. Start
programme again.
Turn the tap on.
Turn off the water tap. Un-
screw hose, take out filter
and clean it.
Check the water tap and
have it repaired if necessary.
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