Product-Specific Problems - Dell S2318Nc User Manual

Product-Specific Problems

Specific
Symptoms
Screen image is
too small
Cannot adjust the
monitor with the
buttons on the
side panel
No Input Signal
when user
controls are
pressed
The picture does
not fill the entire
screen
38
| Troubleshooting
What You
Experience
Image is centered
on screen, but
does not fill entire
viewing area
OSD does not
appear on the
screen
No picture, the
LED light is white
The picture
cannot fill the
height or width of
the screen
Possible Solutions
∞ Check the Aspect Ratio setting in the Display
settings OSD.
∞ Reset the monitor to Factory Settings(Factory
Reset) .
∞ Turn Off the monitor, unplug the power cord, plug
it back, and then turn On the monitor.
∞ Check if the OSD menu is locked. If yes, press
and hold the button above the Power button for
6
seconds to unlock. (For more information, see
Lock).
∞ Check the signal source. Ensure the computer is
not in standby or sleep mode by moving the mouse
or pressing any key on the keyboard.
∞ Check if the video cable is plugged in properly.
Disconnect and reconnect the video cable if
necessary.
∞ ∞Reset the computer or video player.
∞ Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
∞ Run the built-in diagnostics.