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Related Manuals for Compro Technology TN96
Summary of Contents for Compro Technology TN96
- Page 1 TN96 TN96W TN96P V1-131010...
- Page 2 © 2013 Compro Technology, Inc. All rights reserved. Trademark Compro, and the Compro logo are trademarks of Compro Technology, Inc. C4Home and C4Home logo are registered trademarks of AVSecur Technology, Inc. Microsoft, Windows Vista, Windows and the Windows logo are trademarks of the Microsoft group of companies. SD, SDHC and microSDHC Logos are trademarks of SD-3C, LLC.
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Page 3: Table Of Contents
TN96/TN96W/TN96P Key Features ........ - Page 4 TN96 /TN96W/TN96P - User’ s Manual Video Buffer ............6-2 Video Preference .
- Page 5 TN96/TN96W/TN96P Technical Specifications ........
- Page 6 TN96 /TN96W/TN96P - User’ s Manual...
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Page 7: Chapter 1: Important Notices
Chapter 1: Important Notices Chapter 1: Important Notices Compro TN96/TN96W/TN96P FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 8: About This Manual
TN96 / TN96W/TN96P - User’ s Manual About this Manual This manual is only intended for the users of Compro TN96/TN96W and TN96P network camera. Conventions in this Manual While you are using this manual, pay attention to some symbols and notations that are used to draw... -
Page 9: Chapter 2: Product Overview
Chapter 2: Product Overview Chapter 2: Product Overview Package Contents Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your local distributor. Figure 1-1. Parts list Network Camera RJ-45 LAN Cable Mounting Screw x 3 /Screw Anchor x 3 Quick Installation Guide Installation CD Power Adapter (5V/2A) -
Page 10: Features
TN96 / TN96W/TN96P - User’ s Manual Features TN96/TN96W/TN96P Key Features • Small and smart functional design • 2 Megapixel / HD resolution • 10x digital zoom • Day / Night functionality with built-in IR-cut filter and IR LEDs • Dual H.264/MJPEG video stream • Composite video output for TV... -
Page 11: Hardware Overview
Chapter 2: Product Overview Hardware Overview Figure 1-2. Front and rear view Light sensor – Light sensor allows the camera to obtain information on environmental lighting condition. Lens – 4.0 mm, F1.5, IR-corrected lens. IR LEDs (inside) – 6 built-in IR LEDs. USB Wireless adapter connector –... -
Page 12: Led Status Indicator
TN96 / TN96W/TN96P - User’ s Manual LED Status Indicator The instant you power on the camera, it automatically starts the booting procedure. On the front of the camera, there is one blue LED inside the camera casing. The following table lists the camera's front LED indicator behavior. - Page 13 Normally Closed (NC) at any given time. RS-485 (D +) RS-485 (D –) Table 1-2. Digital I/O Connector TN96 TN96 Figure 1-4. Schematic diagram of digital IO Note: The above output scenario is where the siren will only sound when the input has been triggered.
- Page 14 TN96 / TN96W/TN96P - User’ s Manual 2-6 Digital I/O & RS-485 Connector Block...
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Page 15: Chapter 3: Installation
Chapter 3: Installation Chapter 3: Installation Setup from iPhone/Android phone or tablet With Ethernet Cable or Wireless Connection Connect an Ethernet cable between your network camera and your wireless network router. If your package include a wireless adaptor, please plug it into the USB port of network camera for wireless reception. -
Page 16: Tn96P With Poe Connection
TN96/TN96W/TN96P - User’ s Manual • Scan the QR code from the buttom side of camera, it will automatically add your camera to the list. 0123456789 • Direct input the camera ID (10 digitals under the QR code) and password (default: admin) to add • Click “iWizard” button on add camera page to search the available camera from your local network and setup. In this wizard, you can setup camera and wireless connection (With wireless adapter installed). Now you can watch live video of your network camera from your smartphone or tablet. TN96P With PoE Connection Use a RJ-45 Ethernet cable to connect the RJ-45 connector on PoE injector marked “IN”... -
Page 17: Setup Network Camera From Wps Connection (Tn96W)
Chapter 3: Installation • Click “iWizard” button on add camera page to search the available camera from your local network and setup. In this wizard, you can setup camera and wireless connection (With wireless adapter installed). Now you can watch live video of your network camera from your smartphone or tablet. Setup Network Camera from WPS Connection (TN96W) If your wireless router support WPS connection setup, you can use it to setup network camera directly from WPS and no Ethernet cable required. - Page 18 TN96/TN96W/TN96P - User’ s Manual Important: • With the Compro wireless adapter installed on TN96W, you can also option for using the wireless connection. Please keep in mind that you can only have one active connection at a given time, either through LAN or wireless network. • If you connect the IP camera to the Intranet, then the same group of users can share the access of IP camera. Please also ensure that the wireless antenna has been securely installed, or it could lead to unstable connection.
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Page 19: Setup From Pc And Installation Cd
Chapter 3: Installation Setup from PC and Installation CD With Ethernet Cable or Wireless Connection Connect an Ethernet cable between your PC and your network switch/router. Connect an Ethernet cable between your network camera and your network switch/router. If your package include a wireless adaptor, please plug it into the USB port of network camera for wireless reception. -
Page 20: Tn920P With Poe Connection
TN96/TN96W/TN96P - User’ s Manual TN920P with PoE Connection Using PoE Switch Connect an Ethernet cable between your PC and your PoE switch/router. Connect an Ethernet cable between your network camera and your PoE switch/router. Using PoE Midspan/Injector Connect an Ethernet cable between your PC and your network switch/router. - Page 21 Chapter 3: Installation To begin setup, insert the installation CD into your CD-ROM drive, and the iWizard will start automatically. Note: If Autorun has been disabled in your computer, please browse the contents of the installation CD and double-click on the "iWizard.exe" file to run the setup wizard.
- Page 22 TN96/TN96W/TN96P - User’ s Manual 4. Check the camera name, date and time setting. Figure 3-4. Camera configuration 5. Choose whether to use C4Home service to remotely access your camera. C4Home is a platform for viewing, managing and sharing network cameras over the internet.
- Page 23 Chapter 3: Installation 7. (For wireless connection setup) If you are using TN96W version nerwork camera, you can choose to connect wirelessly by default. The wizard will search for available access points. Then select one access point to use. Figure 3-7. Wireless connection setup 8.
- Page 24 TN96/TN96W/TN96P - User’ s Manual Note: iDDNS is a free DDNS (Dynamic Domain Name Service) service offered by Compro. iDDNS service is not be available for use when C4Home service is enabled. If you are using floating IP address, you can use DDNS service to create a hostname that links to your home or office IP address.
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Page 25: Compro Iddns
Chapter 3: Installation 12. The iWizard performs system diagnosis based on your network settings and alert you for inappropriate settings (marked with a question mark icon). Figure 3-12. System Diagnostics 13. iWizard indicates the setup has completed successfully. You can click on the URL to view the live video now. -
Page 26: Mount The Camera
TN96/TN96W/TN96P - User’ s Manual Mount the Camera If you want to mount the camera on the wall or ceiling, please use the screws to fix the bracket to a flat surface. After the bracket is fixed to a flat surface, please try to adjust the camera to the desired viewing angle. -
Page 27: Dismount The Camera
Chapter 3: Installation Dismount the Camera If you like to remove the mounted camera from its mounting surface, prepare one flat blade screwdriver and one Phillips screwdriver, and then follow the instruction below to dismount the camera. Step 1: Detach the plastic mounting bracket from the metal mounting plate that has been screwed on the mounting surface, by inserting a flat blade screwdriver into the rectangular hole seen on the wide end of the plastic bracket base, and then pressing the screwdriver downward. -
Page 28: Adjust The Focus
TN96/TN96W/TN96P - User’ s Manual Adjust the Focus To adjust the focus, first aim the camera at the object of interest. Then gently turn the focus adjustment ring, located at the front of the camera, between near (counterclockwise) and far (clockwise). While you are adjusting the focus, beware NOT to over-tighten the adjustment ring as it may cause damage to the unit. -
Page 29: Chapter 4: Accessing The Camera
Chapter 4: Accessing the Camera Chapter 4: Accessing the Camera Ways of Viewing Live Video Below are the ways to view the live video feed from your Compro IP camera. 1. Use the C4Home service to access your IP camera. C4Home is a platform for viewing, managing and sharing camera feed over the Internet. -
Page 30: Instant Monitoring
TN96/TN96W/TN96P - User’ s Manual Instant Monitoring From C4Home iPhone/Android App When you enable and register the C4Home service, you can use the C4Home app on your iPhone, Android phone or tablet to manage and watch live video of Compro cloud network cameras. - Page 31 Chapter 4: Accessing the Camera Icon Name Description Edit Click here to remove the installed network camera from list. Add Camera Click here to add camera to the list. Here you can setup more details for each camera: Camera • Camera Settings: Setup the camera name and password Setup •...
- Page 32 TN96/TN96W/TN96P - User’ s Manual Live Monitoring In camera page, you can click the camera on the list to watch live video for monitoring. Network connection quality indicator: In the live video screen, the network connection quality will shows on the upper-left: Green : The response time <...
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Page 33: From Android Phone/Tablet App
Chapter 4: Accessing the Camera From Android Phone/Tablet App The Android system C4Home app is almost the same features with iOS version, the Android version app also provide "Enable/Disable Vibrate" and "Refresh Media Store" in app setup page. And also, the Android version app support 4 camera monitoring at one screen as below. -
Page 34: Accessing Via Pc Web Browser
TN96/TN96W/TN96P - User’ s Manual Accessing via PC Web Browser User can check the current condition of the monitored area via Internet Explorer which comes with all Windows-based computer system. Please refer to the following steps to watch live view on WebVUer: 1. - Page 35 Chapter 4: Accessing the Camera 7. Meanwhile, the Windows Security Alert dialog box may appear. Please click [Unblock] to unblock it from firewall. Figure 4-7. Unblocking application 8. Now you can start using WebVUer on Internet Explorer to watch live video and manage your network camera.
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Page 36: Accessing Via M-Jpeg Mode
TN96/TN96W/TN96P - User’ s Manual Accessing via M-JPEG Mode As long as your handset comes with a built-in web browser, you can use it to view the live video feed in M-JPEG format (video only). Viewing of M-JPEG video stream is supported on popular smartphones, such as iPhone or Android phone, as well as on a variety of mobile Internet devices such as Laptop, Tablet, PDA, Nettop, MID, etc. -
Page 37: Accessing Via 3Gpp Mobile Phone
Chapter 4: Accessing the Camera Accessing via 3GPP Mobile Phone You can access your IP camera via 3GPP-compatible mobile phones provided that the IP camera has a stable Internet connection and the mobile device has a good connection to GPRS or to 3G network. There are several prerequisites that need to be met before using the 3GPP function successfully. - Page 38 TN96/TN96W/TN96P - User’ s Manual 4-10...
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Page 39: Chapter 5: Live View
Chapter 5: Live View Chapter 5: Live View Page Layout On the first page, you can see the basic control panel at the top and on the left-hand side, and the live video on the right-hand side. Click on the icon to hide or show the control panels. -
Page 40: Icons On Live View Page
TN96 / TN96W/TN96P - User’ s Manual Icons on Live View Page Top Panel Icons seen on the top control panel: Icon Name Description One of the view size button; the Fit Browser button resizes the live video Fit Browser pane to fit browser window size. -
Page 41: Others
Chapter 5: Live View Others Other icons seen on this page: Icon Name Description Digital Zoom Digital Zoom button. Available zoom factor: 1~10x. Switch Chan- Click on the left/right arrow to Switch Channel. Enable Digital Zoom To enable the digital zoom feature: 1. -
Page 42: Voice Communication
TN96 / TN96W/TN96P - User’ s Manual Voice Communication Pressing the [Communicate] button allows you to speak into your PC microphone and broadcast through the camera’s speaker or audio line out. To talk through the external speaker connected to the IP camera, place your cursor on the [Communicate] button (the tool tip “Right click to setup”... -
Page 43: Chapter 6: Configuration
Chapter 6: Configuration Chapter 6: Configuration Main Setup Page The main setup screen consists of all the basic settings options. To access the main setup page, click on the Setup button seen at the top-right location in the live view screen. Then the setup page as shown in the picture below will be displayed. -
Page 44: Video Settings
TN96 / TN96W/TN96P - User’ s Manual Video Settings Here you can configure the settings for video stream. Figure 6-2. Video Settings Video Mode You can select between Turbo Picture and Motion Adaptive mode. • Turbo Picture - This mode will provide you with the best video quality, but max. frame rate will be limited to 15. -
Page 45: Camera Settings
Chapter 6: Configuration I-frame interval will raise the bandwidth consumption of the video stream and lead to larger file size of the recorded clips. Camera Settings Here you can control the image color and related settings as well as IR light of your IP camera. All the changes you have made with regard to video properties will be reflected in the preview window after you click [Save]. -
Page 46: Low Light Behavior
TN96 / TN96W/TN96P - User’ s Manual Low Light Behavior Switching on the Low Light Behavior will produce better and clearer image when the camera detects low environment lighting. When the Exposure Control is set as [manual], the Low Light Behavior control will be dimmed and inaccessible. -
Page 47: Embed Text And Image
Chapter 6: Configuration Figure 6-5. IR light control For scheduling on/off time of the IR LEDs, you can directly input the desired On and Off time, and set the repeat option to be [always] or [only during time frame]. Embed Text and Image You can embed text and/or image at 4 different locations on the live screen. -
Page 48: Network Settings
TN96 / TN96W/TN96P - User’ s Manual Figure 6-7. Users Setting • Modify/Remove - Click here to Modify or Remove an existing viewer. • Add - Click here to add new viewer or administrator • Allow anonymous viewer login - Click here to allow anonymous viewer login without requiring user name and password, but only to allow them to view the live video. -
Page 49: Ethernet
Chapter 6: Configuration Ethernet Choose the IP address configuration. The camera can obtain IP address via DHCP (recommended), use the manually inputted static IP address, or obtain IP address via PPPoE for which you need to provide valid user name and password. Wireless If you have installed the Compro wireless adapter on your IP camera, you can set up the wireless connection in this page. -
Page 50: Advanced
TN96 / TN96W/TN96P - User’ s Manual 4. Once speed diagnostics is done, camera will advise on current network connection speed. See below example: The message indicates that currently connected network has the network capacity to support up to 10 network cameras of identical bit rate settings (either on Stream 1 or Stream 2). -
Page 51: Rtp
Chapter 6: Configuration Note: If you want to enable the UPnP™ service on your Windows, please execute the “Add or Remove Programs” item found in “Control Panel”, and after “Add or Remove Programs” window appears, click on “Add/ Remove Windows Components” and double-click on “Networking Services”... -
Page 52: Event Server Setup
TN96 / TN96W/TN96P - User’ s Manual 3. In the motion detection page, click and drag on the preview image to create a detection region and then click [Save]. 4. If you want to use the I/O input, please connect the I/O devices before event setup. - Page 53 Chapter 6: Configuration Figure 6-12. Image server setup example Notify server This function is meant for integration with ComproView, which is 32-channel video management software. Here you put in the IP address of a PC running the ComproView® program, and then you set up event detection and event trigger, and choose "Notification"...
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Page 54: Trigger Setup
TN96 / TN96W/TN96P - User’ s Manual Field Description API ID API ID provided by Clicktatell Target country The country code for recipient’s mobile phone number Target cell phone Recipient’s mobile phone number. Enter only one recipient number in each field. -
Page 55: I/O Status
Chapter 6: Configuration Sensitivity Level Region Number Figure 6-15. Motion detection If you like to remove an existing region, please select the region number and click [Delete] to delete it. Note: If you want to record video onto SD card whenever motion in the scene is detected, you need to set at least a motion detection region before setting up event-based recording in Recording Setup. -
Page 56: Recording History
TN96 / TN96W/TN96P - User’ s Manual SD Card Status Status verification SD Card Capacity Show available and total space in the card Format Click to format SD card Enable Recording during Check to allow forced recording to SD card when network... -
Page 57: Date Setup
Chapter 6: Configuration Function Key Description Playback Click to download then playback Download Click to download the video clip on your PC Protect/Unprotect Selected clip(s) will never be erased Select All / Deselect / Delete File management Table 6-5. Management of recording history Date Setup Here it displays the current time information stored in your IP camera, and you can set up the Time Zone for your current region or country, obtain time information from NTP server, and synchronize the clock of your... -
Page 58: Osd
TN96 / TN96W/TN96P - User’ s Manual You can setup the embedded OSD (On Screen Display) information on the video. This information will display on the live screen and snapshot/recording files for the record. Figure 6-19. Camera OSD 6-16 OSD... -
Page 59: Chapter 7: Event Viewer
Chapter 7: Event Viewer Chapter 7: Event Viewer Here it displays the history of past events successfully triggered by motion, or schedule (the available types of event trigger depend on camera support). Click on any type of event trigger to view its history. Figure 7-1. - Page 60 TN96 / TN96W/TN96P - User’ s Manual...
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Page 61: Chapter 8: Maintenance
Chapter 8: Maintenance Chapter 8: Maintenance Here it provides the current information about your IP camera and the access to history log as well as system maintenance functions. Information Here you can check the firmware version as well as various settings of your IP camera . Here you can check the system log of your network camera. -
Page 62: Reset All Settings To Default
TN96 / TN96W/TN96P - User’ s Manual browser action during the process as doing so may cause problems to your camera system. Caution! You may only cross-import profile among identical camera models. Reset All Settings to Default This will reset IP camera to its factory default settings, producing the same result as pressing the hardware reset button at the back of camera. -
Page 63: Chapter 9: Troubleshooting
Chapter 9: Troubleshooting Chapter 9: Troubleshooting During the course of installation, you might encounter various issues in regard to the usage of the camera. The following sections contain some troubleshooting procedures to help you solve the problems. Reconfiguring Your Device Anytime you need to re-configure your IP camera, you can simply double-click on the iWizard icon to launch the iWizard configuration tool. -
Page 64: Reset To Factory Default Settings
TN96/TN96W/TN96P - User’s Manual Reset to Factory Default Settings If you forget your system password or if you feel your IP camera has been acting weird, you can follow the steps below to reset the camera to its default state in which it will be using the Ethernet port for connection and obtaining IP address from the available local DHCP server. - Page 65 Chapter 9: Troubleshooting component must be installed. Otherwise you will not have access to the user interface. Figure 9-3. ActiveX warning Figure 9-4. ActiveX installation Figure 9-5. ActiveX installation 2. ActiveX was installed but not enabled: Ensure that the ActiveX had been correctly registered with your Internet Explorer.
- Page 66 TN96/TN96W/TN96P - User’s Manual Figure 9-6. Add-on management 3. Inappropriate browser security setting: Please ensure that your security setting in Internet Explorer allows the installation of ActiveX component by adding the IP address of the camera to the list of trusted sites in Internet Explorer.
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Page 67: Trouble With Remote Viewing On Browser
Chapter 9: Troubleshooting Trouble with Remote Viewing on Browser You can view your camera video remotely over the Internet via port forwarding. If you have problem in remote viewing, refer to the section below for preliminary troubleshooting. 192.168.0.1 61.220.20.16 Static IP (LAN) IP Camera NAT (Network... - Page 68 TN96/TN96W/TN96P - User’s Manual Figure 9-10. Port forwarding Having taken the above steps, you should be able to log in to the IP camera from a remote location by entering the DDNS address or the static IP address in the location field of a web browser (depending on your configuration).
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Page 69: Ddns Configuration
Chapter 9: Troubleshooting DDNS Configuration DDNS allows you to tie your IP camera's IP address to a hostname with which you can access your camera over the Internet. If your IP camera obtains IP address via DHCP mode (automatic assignment of IP address), you can enable the DDNS feature under the IP camera's network setting and register for a DDNS (Dynamic DNS) service. -
Page 70: Symptoms, Causes And Solutions
TN96/TN96W/TN96P - User’s Manual Symptoms, Causes and Solutions Listed below are some other frequently asked questions and their answers. Symptom Possible Cause / Solution The camera is not powered on. Make sure the camera has been powered on for over 1 minute and its LED status indicator is lit. - Page 71 Chapter 9: Troubleshooting Symptom Possible Cause / Solution The entered hostname/WAN IP address is incorrect. Make sure you entered the correct hostname (if you use iDDNS) or the WAN(Internet) IP address of your camera in the location field of the web browser. The LAN network is not connected to Internet.
- Page 72 TN96/TN96W/TN96P - User’s Manual Symptom Possible Cause / Solution Network connection error. The network connection test verifies if the camera has successfully connected to the LAN network. When the diagnosis result shows a red exclamation mark icon ( ) for network connection, it means the camera fails to connect to LAN network.
- Page 73 Chapter 9: Troubleshooting Symptom Possible Cause / Solution Network bandwidth is insufficient. Without sufficient bandwidth, video quality will deteriorate and image errors like pixelation or frame-drop may occur. When you view your camera remotely from the Internet, your camera needs sufficient upload bandwidth to transmit video stream and you need sufficient download bandwidth to download video stream at the remote location.
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Page 74: Contacting Compro Technical Support
TN96/TN96W/TN96P - User’s Manual Symptom Possible Cause / Solution The network quality is not good. Seeing lots of gray images in live view mode indicates that many data packets which carry video data are dropped during the transmission. This might be caused by network congestion, wireless congestion, or the limited upload/download bandwidth of your network. -
Page 75: Chapter 10: Technical Specifications
Chapter 10: Technical Specifications Chapter 10: Technical Specifications TN96/TN96W/TN96P Technical Specifications Image Sensor 1/3” CMOS 2 megapixel sensor • Focal Length: 4.0 mm Lens • Max Aperture Ratio: F1.5 • Fixed iris, IR-corrected, adjustable focus Angle of View 60° horizontal... - Page 76 TN96 / TN96W/TN96P - User’ s Manual • Remotely view and configure camera on IE • Record video and capture snapshots on PC WebVUer Function • Alarm and event management: FTP, I/O alarm, server notification, SMS/ Email alert Web Browser • PC, laptop, tablet, nettop with IE8...
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Page 77: Chapter 11: Appendix
Chapter 11: Appendix Chapter 11: Appendix Examples of Port Forwarding Setup on Routers The following are some examples of router configurations with reagrd to port forwarding / port mapping / virtual server on some popular router products. You can also log on to portforward.com for more port forwarding setup examples on other router products. -
Page 78: D-Link Dir-655 Virtual Serve Setup
TN96/TN96W/TN96P - User’ s Manual D-Link DIR-655 Virtual Serve Setup 11-2 Examples of Port Forwarding Setup on Routers... -
Page 79: Tp-Link Wr1043N Virtual Server Setup
Chapter 11: Appendix TP-LINK wr1043n Virtual Server Setup Examples of Port Forwarding Setup on Routers 11-3... - Page 80 . c o m p r o u s a . c o m Compro Technology, Inc. 4F, No.12, Alley 6, Lane 45, Pao Shin Road, Hsintien District, New Taipei City 231, Taiwan Tel. +886 2 29180169 Fax. +886 2 29152389...
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