GE Pofile PHS930BPTS Owner's Manual page 31

Troubleshooting Tips ... Before you call for service
Problem
Food does not broil
properly
Oven temperature too hot
or too cold
Oven does not work or
appears not to work
"Crackling" or "popping"
sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Storage drawer won't
close
Oven door is crooked
Oven light does not work
Oven will not self-clean
Oven will not steam clean.
Excessive smoking during
clean cycle
49-2000990 Rev. 1
Possible Cause
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan
and grid has not been fitted properly and
slit as recommended.
In some areas the power (voltage) may
be low.
Oven temperature needs adjustment.
Plug on range is not completely inserted
in the electrical outlet.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
Your range cycles the heating elements
by turning relays on and off to maintain
the oven temperature.
A fuse in your home may be blown or the
circuit breaker tripped.
Plug on range is not completely inserted
in the electrical outlet.
Oven controls improperly set.
Power cord may be obstructing drawer in
the lower back of the range.
Rear drawer support is on top of the
guide rail.
The door is out of position.
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a self-
clean operation.
Oven controls improperly set.
The probe is plugged into the outlet in
the oven.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Excessive soil or grease.
What To Do
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Special Features section.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the circuit breaker.
Special Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
See the Oven Control section.
Reposition the drawer and power cord. See the Storage
Drawer Removal instructions in the Care and cleaning of the
range section.
Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.
Because the oven door is removable, it sometimes gets
out of position during installation. To straighten the door,
re-install the door. See the "Lift-Off Oven Door" instructions
in the "Care and Cleaning" section.
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Remove the probe from the oven.
Allow the oven to cool to room temperature and reset the
controls.
Make sure you close the door to start steam clean cycle.
Press the Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off. Wipe
up the excess soil and reset the clean cycle.
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