Plantronics Encore H101N Quick Start User Manual page 2

Guide User Start Quick
ENCORE
Headsets of Family
®
WELCOME
H91N, H101N
H91,H101
Standard Model Noise-Canceling Model
Thank you for selecting the Encore headset from Plantronics.
It is designed to be used with Plantronics amplifiers that have
™
Quick Disconnect or compatible headset ready telephones and
consoles.
The Encore family of headsets is designed to meet the needs
of professional headset users. All models have a Sound
Enhancement System (SES ) that lets you select bass or treble
®
settings for fuller, richer tones. They are lightweight, either in a
monaural or binaural design for comfortable extended wear and
come with a Quick Disconnect Connector,
TM
Open this user guide to the Quick Start instructions to set up your
headset and ready it for use. Later you can use the Maintenance
and Troubleshooting section for further guidance and assistance.
Standard Noise- Polaris*
Headset
Voice Tube Canceling Voice Tube
Type
Headset Headset Headset
Monaural
H91 H91N P91
Model
Binaural
H101 H101N P101
Model
* Polaris models connect directly to most headset ready telephones.
2,051,289 UK 5,729,605;
trademarks are dress
Disconnect, Quick
design, logo the Plantronics,
95060 CA
www.plantronics.com
ft.). (10 telephones
P101N
of port headset to directly
P101
H101N
H101
comfortably and stabilized
P91N
keeping cable, headset
P91
H91N
H91
volume
Cushions,
headsets model
Cup (BNS)
Noise
ACCESSORIES
MAINTENANCE/TROUBLESHOOTING
to the
Encore Family Maintenance for Optimum Performance
of Headsets
Replace voice tube every 6-9 months (voice tube models only).
Replace ear cushion every six months.
Clean cable with a damp cloth once a month. (Do not use
solvents or wet cloth.)
Troubleshooting
Callers cannot hear me
For voice tube models determine if the voice tube is positioned
improperly. Try various other positions.
To determine if the voice tube is clogged, remove the voice
tube and see if the caller can hear you. If the caller can hear you
the voice tube was clogged.
For a temporary solution to a clogged voice tube, gently rinse
warm water through the voice tube for a minute then manually
swing or shake it dry. Make sure the voice tube is completely dry
before reattaching. Plantronics recommends replacing the voice
tube every 6-9 months.
For Noise-Canceling models
your mouth and positioned properly.
Verify that the transmit volume control of the amplifier is
set properly.
I cannot hear callers
Verify that the Quick Disconnect
Polaris* Make sure the headset is positioned properly.
Noise-Canceling
Headset
Make sure the amplifier, if used, is installed correctly.
Turn up the volume control on the amplifier, if used.
P91N
Change amplifier's configuration switch to a different position.
P101N
Fit is uncomfortable
Make sure the headband length is correct.
(07-02) 62467-01 USA. in Printed
78,201 and 78,197 Canada 2,051,290; and
and D381,336 D379,990, 020, D377, US Patents:
Inc. Plantronics, of trademarks registered or
trade shape and dress trade color clear tube voice the SES,
Polaris, Encore, combined, design logo the and Plantronics
reserved. rights All Inc. Plantronics, 2001-2002 ©
www.plantronics.com 544-4660 (800)
Cruz, Santa Street, Encinal 345 Inc. Plantronics
at website our visit or Plantronics Call
Accessories on Information
ready headset
months. six every Replace ear.
Connects
the against comfortable headset the
27190-01 P/N
makes and protects, covers, two; of Set
Disconnect
Quick 15729-05 P/N
to Cable
Cushion Ear
models:
Polaris For
place. in
months. nine to six every
headset
replaced be should tube voice The
to Attaches
29960-50 P/N 29960-01 P/N
Tube
43220-01 P/N Voice
Clip Clothing
Purple Clear
Peaceful
40709-01 P/N
towelettes. cleaning 3 and cup, (BNS)
increased
Suppressor Noise Background clip, cord
for donut
Ear
cushions, ear tube, voice Includes
40707-01 P/N
tube voice For
models
H101 and
10757-00 P/N
H91 for Pack
Suppressor
Value Encore
Background
& PARTS
make sure the microphone is facing
is connected.
™
Assistance Technical the call also information
www.plantronics.com.
section Support the visit or Time Standard Pacific
through p.m. 5 Sunday x5538 544-4660 (800)
to ready is (TAC) Center Assistance Technical
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problem. the of you notifying before service
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68 Requirements—Part
INFORMATION & REGISTRATION
WARRANTY AND SERVICE
What does this warranty cover?
This warranty covers any defects in workmanship or materials in this
product purchased in the U.S. or Canada. For warranty information
in other countries, contact your local distributor.
How long does the coverage last?
This warranty runs for two years from the date of purchase.
What will Plantronics do?
If the product is found defective, we will exchange it at no charge.
What does this warranty NOT cover?
Damage caused by, or performance problems resulting
from, using this product with a non-Plantronics amplifier
and/or connector cable, accident, abuse, misuse, or an act
of God (such as a flood) are not covered. Implied
warranties, including those of merchantability, fitness for
a particular purpose and non-infringement shall (a) have
no duration greater than two years from the date of
purchase, (b) terminate automatically at the end of that
period, and (c) to the extent permitted by law, be
excluded. Consequential and incidental damages,
including without limitation, loss of property and those
arising from breach of any express or implied warranty,
are not the responsibility of Plantronics, and to the extent
permitted by law, are excluded. Some states do not allow
exclusion or limitation of incidental or consequential
damages, so the above exclusion may not apply to you.
How do you get service?
To obtain service in the U.S. contact Plantronics at (800) 544-4660
and in Canada call (800) 540-8363.
How does state law apply?
This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
(TAC). Center
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