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Issue:
"Missing Bluetooth Drivers"
When any Bluetooth headset is paired with the
native Vista PC Bluetooth software stack, Vista
malfunctions and requests a disc to be installed
from the "device manufacturer".
Resolution Status: Alternative Bluetooth connectivity available
To avoid potential problems with Microsoft Vista's Bluetooth software stack, consider using a Vista
compatible Plantronics .Audio 910 or Voyager USB Bluetooth headset that includes its own Bluetooth
adapter which does not depend on Vista's Bluetooth software.
Note: Currently there is no patch available from Microsoft for this issue.
Issue:
"Phantom Driver"
"New Hardware Found" wizard opens when the
headset is connected, requesting a driver to be
installed.
Resolution Status: Workaround
A driver is not necessary for DA50 to operate and the wizard should be cancelled. To avoid having
the request appear every time the headset is connected, there is an option to tell Vista not to request
the driver again, which is recommended.
No further resolution to this issue is being investigated at this time.
Software
Issue:
"Mute Sync"
Manually muting a headset that interfaces to
PerSonoCall software will not show "muted"
status in the Vista audio mixer.
Resolution Status: Fix planned for version 2.11.5 to be released May, 2007
The headset "microphone mute" functionality works correctly but the status in Vista is not shown
correctly. Upgrading to PerSonoCall version 2.11.5 will resolve this issue, when available.
Issue:
"PerSono Support, Other"
PerSono and PerSonoPro software is currently
not Vista compatible.
Resolution Status: None
No Vista support is planned for these software versions. PerSonoCall is the only PerSono software
that is Microsoft Vista compatible.
Products Affected:
Potentially any Bluetooth headset from any
manufacturer when paired with the native Vista
Bluetooth stack—including Plantronics Bluetooth
headsets.
Products Affected:
DA50
Products Affected:
PerSonoCall 2.11.4 (current release) and previous
releases that ship with CS60-USB, .Audio 910,
Voyager-USB, and any Avaya branded versions of
these products.
Products Affected:
All PerSono and PerSonoPro software versions.
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