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Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If the problem
persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
► Check that all the I/O and power connectors are correctly and well connected
described in the "Installation" section.
► Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
► Check to see if the resolution of your computer is higher than that of the LCD
display.
► Reconfi gure the resolution of your computer to make it less than or equal to
1024 x 768.
Warning Signal
If you see warning messages on your LCD screen, this means that the LCD display cannot
receive a clean signal from the computer graphics card.
There may be three sources for this problem. Please check the cable connections or contact
your local dealer or our service center for more information.
No Signal
This message means that the LCD Display has been powered on but it cannot receive any
signal from the computer graphics card. Check all the power switches, power cables, and
VGA signal cable.
Going to Sleep
The LCD display is under the power saving mode. In addition, the LCD display will enter
power saving mode when experiencing a sudden signal disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the mouse or touching
the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with the
LCD display. When the signal is not included in the "Video Modes" list we have listed in the
Appendices of this manual, the LCD computer will display this message.
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